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Bria vs Fonvirtual Virtual PBX Comparison

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Overview

Category Leaders

Bria is a cloud-based and on-premise VoIP solution that helps businesses manage communication & collaboration via messaging,...

Fonvirtual virtual PBX is a business telephone system that helps companies manage internal and external voice, video, or...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$

2.95

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.3

5

4

3

2

1

47

27

8

2

3

  • Value for money
  • Ease of use
  • Features
  • Customer support
91%
would recommend this app

No reviews

5

4

3

2

1

0

0

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support

Pros

The feature set is quite robust and you have the ability to connect it to almost any SIP service you like (which is great for users who have their own SIP server).
The Bria software is a functional and reliable SIP solution with robust features. I appreciate the per station licensing, it works well in my environment where we have a bit of fluidity in seating.
Their Windows client is one of the best SIP solutions I've used (and I've used/tried at least a dozen). The best aspect as the uniform provisioning for users.

Pros

Not enoughreviews yet

Cons

Sometimes the red button does not come up, and I am unable to disengage from the call. This is very aggravating and can be embarassing.
Sometimes we have to restart the software because it has an error.
I will be listening to a voicemail and typing in the number given, and it tries to auto dial the number if there is a pause of more than a couple seconds. Then I have to cancel and start over again.

Cons

Not enoughreviews yet

  • Vendor responds to reviews
  • Last review8 days ago
  • Vendor responds to reviews
  • Last reviewN/A

Key features

  • Total features66
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts / Escalation
  • Alerts/Notifications
  • Archiving & Retention
  • Audio / Video Conferencing
  • Audit Management
  • Auto-Dialer
  • Automatic Call Distribution
  • Call Center Management
  • Call Conferencing
  • Call Disposition
  • Call List Management
  • Call Logging
  • Call Monitoring
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Scripting
  • Call Tracking
  • Call Transfer
  • Caller ID
  • Caller Profiles
  • Chat Transcript
  • Chat/Messaging
  • Collaboration Tools
  • Communication Management
  • Computer Telephony Integration
  • Conferencing
  • Contact Management
  • Customer Service Analytics
  • Customizable Branding
  • Customizable Caller ID
  • Dashboard
  • Electronic Payments
  • Employee Database
  • Feedback Management
  • File Sharing
  • File Transfer
  • Help Desk Management
  • IVR / Voice Recognition
  • Inbound Call Center
  • Keyword Tracking
  • Knowledge Base Management
  • Labeling
  • Live Chat
  • Mailing List Management
  • Manual Dialer
  • Mobile Access
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-User Collaboration
  • Multiple Parties
  • Multiple User Accounts
  • Negative Feedback Management
  • Offline Access
  • On-Demand Recording
  • On-Demand Webcasting
  • Outbound Call Center
  • Performance Metrics
  • Phone Key Input
  • Presentation Streaming
  • Push Notifications
  • Queue Management
  • Real-Time Chat
  • Remote Access/Control
  • Reporting & Statistics
  • Reporting/Analytics
  • Ring Groups
  • SIP Trunking
  • Scheduled Recording
  • Scheduling
  • Screen Sharing
  • Search/Filter
  • Single Sign On
  • Software Development
  • Spam Analysis
  • Spam Blocker
  • Surveys & Feedback
  • Text to Speech
  • Third Party Integrations
  • Two-Way Audio & Video
  • Unified Communications
  • User Management
  • Video Call Recording
  • Video Conferencing
  • Visual Analytics
  • VoIP
  • VoIP Connection
  • Voice Mail
  • Total features57
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts / Escalation
  • Alerts/Notifications
  • Archiving & Retention
  • Audio / Video Conferencing
  • Audit Management
  • Auto-Dialer
  • Automatic Call Distribution
  • Call Center Management
  • Call Conferencing
  • Call Disposition
  • Call List Management
  • Call Logging
  • Call Monitoring
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Scripting
  • Call Tracking
  • Call Transfer
  • Caller ID
  • Caller Profiles
  • Chat Transcript
  • Chat/Messaging
  • Collaboration Tools
  • Communication Management
  • Computer Telephony Integration
  • Conferencing
  • Contact Management
  • Customer Service Analytics
  • Customizable Branding
  • Customizable Caller ID
  • Dashboard
  • Electronic Payments
  • Employee Database
  • Feedback Management
  • File Sharing
  • File Transfer
  • Help Desk Management
  • IVR / Voice Recognition
  • Inbound Call Center
  • Keyword Tracking
  • Knowledge Base Management
  • Labeling
  • Live Chat
  • Mailing List Management
  • Manual Dialer
  • Mobile Access
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-User Collaboration
  • Multiple Parties
  • Multiple User Accounts
  • Negative Feedback Management
  • Offline Access
  • On-Demand Recording
  • On-Demand Webcasting
  • Outbound Call Center
  • Performance Metrics
  • Phone Key Input
  • Presentation Streaming
  • Push Notifications
  • Queue Management
  • Real-Time Chat
  • Remote Access/Control
  • Reporting & Statistics
  • Reporting/Analytics
  • Ring Groups
  • SIP Trunking
  • Scheduled Recording
  • Scheduling
  • Screen Sharing
  • Search/Filter
  • Single Sign On
  • Software Development
  • Spam Analysis
  • Spam Blocker
  • Surveys & Feedback
  • Text to Speech
  • Third Party Integrations
  • Two-Way Audio & Video
  • Unified Communications
  • User Management
  • Video Call Recording
  • Video Conferencing
  • Visual Analytics
  • VoIP
  • VoIP Connection
  • Voice Mail

Integrations

  • Total integrations3
  • Dropbox Business
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • Google Drive
  • Google Workspace
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft Teams
  • Pipedrive
  • Salesforce Sales Cloud
  • Slack
  • SugarCRM
  • Wordpress
  • Zapier
  • Zendesk
  • Zoho CRM
  • Total integrations18
  • Dropbox Business
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • Google Drive
  • Google Workspace
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft Teams
  • Pipedrive
  • Salesforce Sales Cloud
  • Slack
  • SugarCRM
  • Wordpress
  • Zapier
  • Zendesk
  • Zoho CRM

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Bria vs. Fonvirtual Virtual PBX

See how Bria and Fonvirtual Virtual PBX stack up against each other by comparing features, pricing, ratings, integrations, security & more.