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BroadVoice Cloud PBX vs Call Loop Comparison

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Overview

BroadVoice Cloud PBX is a web based business telephone solution for small and medium enterprises

Call Loop makes it easy to send bulk SMS marketing campaigns and voice broadcasts to ten or ten thousand contacts in just a few clicks.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$17.95/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$10.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.6

(16)

5

4

3

2

1

13

1

0

2

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
75%
would recommend this app

4.6

(83)

5

4

3

2

1

59

17

5

1

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
94%
would recommend this app

Pros

I wish them all the success in the world as long as I can still get a great product and great service at a great price.
This is a fantastic product, totally affordable especially for international calls and the customer service is A.
I love calling customer service and speaking to an intelligent, courteous and English speaking person.

Pros

I use it for a couple of my customers, integrated with Infusionsoft -- works great and setup was pretty easy. The service has been reliable so far.
The best way to communicate offers with existing customers & build loyalty with rewards.
The customer service is awesome. I like that it allows me to do other task.

Cons

Didn't work, phones were poor quality and the VoIP capability that it was supposed to have never worked. After being fed up, we called around and got quotes for VoIP systems.
I should not have done that, in fact I should have cancelled the entire deal when I realized they were not paying attention.
I least like their customer service. The customer service reps usually have no idea how to fix the product and most times are downright rude.

Cons

I looked high and low for a software that integrated with Marketo & could also send a text message to our sales reps (NOT the lead itself.) I was shocked at how hard this was to find.
You see errors in regular campaigns, but not in the follow up messages.
Another con of the program to me is the way you pay.
  • Vendor responds to reviews
  • Last review19 days ago
  • Vendor responds to reviews
  • Last review6 months ago

Key features

  • Total features8
  • API
  • Activity Dashboard
  • Activity Tracking
  • Assessment Management
  • Auto-Responders
  • Call Center Management
  • Call Monitoring
  • Call Recording
  • Call Reporting
  • Conferencing
  • Contact Database
  • Custom Fields
  • Delivery Tracking
  • Event Scheduling
  • Event Tracking
  • Event Triggered Actions
  • Keyword Tracking
  • Lead Generation
  • Mobile Alerts
  • Mobile Integration
  • Promotions Management
  • Real Time Analytics
  • Real Time Reporting
  • Receiving
  • Reminders
  • SMS Marketing Managment
  • Secure Login
  • Third Party Integration
  • Visual Analytics
  • Total features23
  • API
  • Activity Dashboard
  • Activity Tracking
  • Assessment Management
  • Auto-Responders
  • Call Center Management
  • Call Monitoring
  • Call Recording
  • Call Reporting
  • Conferencing
  • Contact Database
  • Custom Fields
  • Delivery Tracking
  • Event Scheduling
  • Event Tracking
  • Event Triggered Actions
  • Keyword Tracking
  • Lead Generation
  • Mobile Alerts
  • Mobile Integration
  • Promotions Management
  • Real Time Analytics
  • Real Time Reporting
  • Receiving
  • Reminders
  • SMS Marketing Managment
  • Secure Login
  • Third Party Integration
  • Visual Analytics

Integrations

  • Total integrations4
  • Dropbox Business
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • Google Drive
  • Google Workspace
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • Pipedrive
  • Salesforce Sales Cloud
  • Slack
  • SugarCRM
  • Wordpress
  • Zapier
  • Zendesk
  • Zoho CRM
  • Total integrations33
  • Dropbox Business
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • Google Drive
  • Google Workspace
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • Pipedrive
  • Salesforce Sales Cloud
  • Slack
  • SugarCRM
  • Wordpress
  • Zapier
  • Zendesk
  • Zoho CRM

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

BroadVoice Cloud PBX vs. Call Loop

See how BroadVoice Cloud PBX and Call Loop stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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