Brosix Features

Brosix

Secure instant messenger for teams and businesses

4.62/5 (68 reviews)

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Employee Activity Monitoring
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Mobile Access
Mobile Alerts
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Real Time Notifications
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Remote Support
Remote Update / Installation
Screen Sharing
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API
Access Controls/Permissions
Active Directory Integration
Activity/News Feed
Alerts/Notifications
Anti Virus
Audio / Video Conferencing
Audio Calls
Brainstorming
Calendar Management
Calendar Sync
Chat/Messaging
Collaboration Tools
Communication Management
Contact Management
Content Management
Customizable Branding
Desktop Notifications
Discussions / Forums
Document Management
Email Management
Employee Activity Monitoring
Employee Directory
Employee Photos
Event Calendar
File Sharing
File Transfer
Geolocation
Image Library
Knowledge Management
Live Chat
Media Library
Meeting Management
Mobile Access
Mobile Alerts
Mobile Workforce Control
Polls/Voting
Project Management
Purchasing & Receiving
Real Time Notifications
Real-Time Chat
Remote Access/Control
Remote Support
Remote Update / Installation
Screen Sharing
Search/Filter
Spell Check
Survey/Poll Management
Surveys & Feedback
Task Management
Third Party Integrations
Transcripts/Chat History
Two-Way Audio & Video
User Profiles
Version Control
Video Chat
Video Conferencing
Video Support
Whiteboard
Visit WebsiteCompare App
API
Access Controls/Permissions
Active Directory Integration
Activity/News Feed
Alerts/Notifications
Anti Virus
Audio / Video Conferencing
Audio Calls
Brainstorming
Calendar Management
Calendar Sync
Chat/Messaging
Collaboration Tools
Communication Management
Contact Management
Content Management
Customizable Branding
Desktop Notifications
Discussions / Forums
Document Management
Email Management
Employee Activity Monitoring
Employee Directory
Employee Photos
Event Calendar
File Sharing
File Transfer
Geolocation
Image Library
Knowledge Management
Live Chat
Media Library
Meeting Management
Mobile Access
Mobile Alerts
Mobile Workforce Control
Polls/Voting
Project Management
Purchasing & Receiving
Real Time Notifications
Real-Time Chat
Remote Access/Control
Remote Support
Remote Update / Installation
Screen Sharing
Search/Filter
Spell Check
Survey/Poll Management
Surveys & Feedback
Task Management
Third Party Integrations
Transcripts/Chat History
Two-Way Audio & Video
User Profiles
Version Control
Video Chat
Video Conferencing
Video Support
Whiteboard
Visit WebsiteCompare App

Mobile apps

iOS App


2 reviews

Requires iOS 11.0 or later. Compatible with iPhone, iPad, and iPod touch.

Android App


2,233 reviews

Brosix Feature Reviews

25 reviewers had the following to say about Brosix's features:

David G.

Long time user Brosix

2019-11-14

Inter office communications vital between different users to obtain customer call backs and other important information that needs to be sent throughout the day Also like ability to be able to transfer files and screen share

Pros

Great value for money and been a long time user or 5 plus years

Cons

No chat bot due to time zone/country differences Would like more functionality in basic level

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Brosix


Thank you David for your feedback and for trusting Brosix for that long.

Our team is delighted to know that our service helps our customers in their work process and makes it a bit easier.

We encourage our customers to contact us with any specific suggestions they believe would be advantageous for them to be included in future versions.

Thanks again and have a wonderful day.

Read more
Shelby T.

Exceptional Messaging Application!

2019-10-21

Quick communication with no techy headaches!

Pros

Using Brosix with our contact center and management team really helps us efficiently and effectively communicate throughout our office with just the use of our fingertips!

Cons

I don't have any complaints about this software, it's so cool that you are also able to personalize your own message backgrounds and even send emojis!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Brosix


Thank you very much Shelby for the support.

We are delighted to hear that you've been having overall positive experience with Brosix IM. What gives us inspiration to keep up with the good work are the many satisfied clients just like you that help us grow by keeping in touch with us.

Have a wonderful day!

Read more
Jack L.

We love Brosix

2019-11-14

Pros

Also love the chat rooms to send out messages company wide.

Cons

No strong passwords or AD integration. For ease of creating new user accounts and managing users, AD integration is a must.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Brosix


Thank you very much, Jack, for your review.

We are happy to hear that you've been taking advantage of the administrative features of Brosix and that it has managed to fit your team's needs.

We would like to ensure you that we will consider your suggestion for stronger passwords for our next builds.

As always, please feel free to contact us with any questions and/or needs of assistance.

Have a nice day!

Read more
Dean M.

Brosix

2019-10-15

Overall, my experience with Brosix was very positive. However, my previous organization switched to Zoom and felt it was inferior to Zoom.

Pros

It also has various features such as screen share, remote control access, etc.

Cons

The thing I liked the least about Brosix was the lack of missing features and integrations with other platforms.

Rating breakdown

Ease of use
Features

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No

Response from Brosix


Thank you very much, Dean, for your review.
We feel delighted to know that Brosix has helped you in your daily work process and communication.

Our team works daily to improve our product's features, thus we find your feedback as a customer truly valuable. It helps us know what to focus on.

Even though you're currently not a Brosix user, please feel free to contact us with any questions that you might have. Our support will be happy to assist you.

Have a wonderful day.

Read more
Cristal P.

Brosix

2019-10-14

I overall like the software and would definitely recommend to other businesses

Pros

I like the over all software makes it very easy for all of our offices to keep in contact

Cons

Tech support I don't like how you cant communicate directly with someone you have to leave a message and they call back a few days later. it would be better if someone was available right away to fox the issue.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from Brosix


Thank you, Cristal, for your feedback.

We are glad to hear that Brosix has benefited your internal communication. We also appreciate the fact that you'd recommend it to other businesses and are truly grateful for that.

Our tech support is always ready to assist the client. However, whenever an issue requires taking a more in-depth look, it is advisable for the tech support to contact the developers directly who would best know how to react and what the exact problem is. We turn our calls back as soon as possible with the intention of not taking our customers' time while working towards solving the issue.

As always, we welcome any suggestions from our customers and would like to thank you once again for your review.

Have a wonderful day.

Read more
Holly J.

Reliable and Secure Instant Messenger

2019-11-14

There are a lot of features that we love using, easy to use and the cost is competitive.

Pros

It was very easy to set up and even easier to maintain.

Cons

We do not use the web or mobile version of the IM due to the inability to mute chat rooms/groups as we can do on the desktop.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from Brosix


Thank you very much Holly for your feedback.

We are very excited to have you as a client for that many years. More than anything else, we would like to provide a reliable service to take away the burden of communication for successful businesses globally. We are glad to hear we have helped you.

We are also delighted to know that our improvements have been noticed. It is already possible to mute chat rooms and groups on mobile, and it will be available for the web version as well very soon.

As always, please do not hesitate contacting us via email or phone with any questions and/or needs of assistance.
Have a fabulous day.

Read more
Robert N.

Not disruptive like other apps

2019-09-08

Simply put, Brosix keeps me connected in a way that’s easy, intuitive, and secure.

Pros

Working remotely, it not only keeps my communication synchronous with the in-house team, but in a way that’s less intrusive or noisy than other apps.

Cons

Brosix doesn’t feature the app integrations as some of the big boys.

Rating breakdown

Ease of use
Features

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from Brosix


Thank you, Robert, for the feedback.

More than anything else, we would like to provide a reliable service to take away the burden of communication for successful businesses globally. We are glad to hear we have helped you.

UI and UX is an every-day effort, because user needs and expectations are constantly changing. With every new release we always consider improving user experience with Brosix.

We encourage our customers to contact us with any specific suggestions they believe would be advantageous for them to be included in future versions.

Thanks again and have a wonderful day.

Read more
Daniel K.

Simpliest chat-client that I've seen

2019-10-14

Interoffice communication is much easier with Brosix.

Pros

It is very easy to learn how to use.

Cons

It logs me out randomly sometimes and new message notifications disappear after a while.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from Brosix


Thank you very much, Daniel, for your review.

The Brosix Team works hard every day with the only cause to provide a reliable service that teams could use on their daily basis and really help them enjoy the benefits of secure communication.

In relation to the issue that you have mentioned, please always make sure that you're using the latest version of Brosix and immediately contact our support for further assistance.

Your opinion means a lot to us so please feel free to contact us every time that you need us.

Have a fantastic day.

Read more
francis c.

excellent feature to connect with your team!

2019-10-14

Pros

screen sharing! emojis! it is not tracked through your company so they won't be nosy in your conversations

Cons

sometimes it doesnt save chat history... but its online!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Brosix


Thank you very much, Francis, for your feedback.

More than anything else, we would like to provide a reliable service to take away the burden of communication for successful businesses globally. We are glad to hear we have helped you.

Please make sure that all your team members, including yourself, are always being on the latest version of Brosix so that you can avoid such frustrations in your work process.

Always feel free to contact us in case you have any need for assistance.

Read more
Dylan N.

nice application

2019-10-17

Pros

I love how easy the program is to use.

Cons

i have been having issues where the chat history hasnt been saving correctly

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from Brosix


Thank you very much Dylan for your review.

We are happy to know that you've benefited from Brosix and it's ease of use.

Please feel free to contact our support whenever you experience any troubles with the application or in case you need any assistance on working with it. Also, please always make sure that you're using the latest version of Brosix which can be reinstalled from our official website.

Have a wonderful day.

Read more
Eoin G.

Great secure messaging service with clients for all platforms

2019-11-14

The multiplatform availability of clients is incredibly helpful allowing us to securely communicate on desktop, mobile phone, laptop, and chromebooks (either as a android app, web browser or as a linux app.)

Pros

You can send a broadcast message to a specific group of users (team).

Cons

I'd like to see more/varied emoji or the ability to import emojis.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Brosix


Thank you very much, Eoin, for the review.
The Brosix team is delighted to hear that we have met your needs for a secure communication tool for your organization.

We are also happy to announce that we have currently been working on adding more emojis to our platform to provide our customers with the ability to better express themselves.

Read more
Yoav H.

Very good chat, easy deployment, very good support.

2019-12-13

Excellent.

Pros

Easy deploy and very good customer service.

Cons

It is very simple and nice chat app with many featers.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Brosix


Thank you very much, Yoav for your feedback.

More than anything else, we would like to provide a reliable service to take away the burden of communication for successful businesses globally. We are glad to hear we have helped you.

As always, please feel free to get back to us if you need any type of assistance.

Enjoy your day.

Read more
Anonymous
(Media Production company, myself only employees)

A great team chat with a cool retro style

2019-09-19

I used Brosix to set up a few private team network chats for some of my best clients, and I've always been satisfied by it.

Pros

The full end-to-end encryption on all communication channels means that is amazingly secure as well, which is a great selling point especially for tech enterprises and organizations that must struggle with strict compliance requirements (I'm thinking about HIPAA, for example).

Cons

I understand that not everybody may like this design, though, so ultimately YMMV.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Brosix


Thank you very much for this rich review.

Our whole team is delighted to hear that the hard work to provide our customers with best possible flexibility and security to match their needs, has been paying off.

In relation to our product's design, we have chosen this because of its simplicity which makes it really easy for all types of users to understand and work with, so that they do not have to deal with any specifications - they won't have to discover any paths of how to use a certain feature.

Also, we want to thank you for sharing your positive experience with Brosix IM with others. We try to constantly update our service to meet our clients' needs, so feedback is always welcomed!

Read more
Sergio M.

The best tool to connect employees

2019-11-14

The experience in general is excellent, it is the only tool we use in the company for communication between employees, the history of the conversations is a remarkable function.

Pros

The ease of use, the implementation in the company was very easy, it is constantly improving functionalities, technical support, many tools such as support and video conferencing.

Cons

The price is a bit high for a company with few employees. I think they could have different prices by volume, for small businesses and accompany them in their growth.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Brosix


Thank you very much Sergio for your review.

We at Brosix work hard to provide a service that could help you communicate more efficiently. What gives us inspiration to keep up with the good work are the many satisfied clients just like you that help us grow by keeping in touch with us.
We would also like to thank you for your suggestion as it is really important to know our clients' honest opinion about each part of the product.

As always, please feel free to contact us with any questions and needs of assistance.

Have a wonderful day.

Read more
Félix H.

Brosix a nice tool !

2019-10-17

Pros

It can be used on both computers and mobile devices !

Cons

Adding contacts can be so hard sometimes

Rating breakdown

Ease of use
Features

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from Brosix


Thank you very much, Felix, for your review.

More than anything else, we would like to provide a reliable service to take away the burden of communication for successful businesses globally. We are glad to hear we have helped you.

As always, please feel free to contact us with any questions and/or needs of assistance.

Have a nice day.

Read more
Paola B.

Easy to use

2019-11-15

Pros

It stores all the chats for future review.

Cons

Not much I can advise I did not like. I like it all.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Brosix


Thank you very much, Paola, for your kind words.

We at Brosix work hard to provide a service that could help you communicate more efficiently. What gives us the inspiration to keep up with the good work are the many satisfied clients just like you that help us grow by keeping in touch with us.

Thank you once again.

Have a wonderful day.

Read more
Jennifer J.

Very useful

2019-11-19

Love it! Very useful!

Pros

We can deliver messages to other staff members while we are in meetings or send one out a blast chat to everyone in a group chat.

Cons

Need more emojis! Some of them don't quite cover our needs.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Brosix


Thank you very much, Jennifer, for your feedback.

We cannot express how happy we are with the positive feedback of our product.

Thank you for putting your trust in Brosix.

Our team would also like to inform you that we've already been working towards adding more emojis to our next update.

Have a wonderful and productive day.

Read more
Julie S.

Love it!

2019-12-13

We have not had any issues as of yet with Brosix. Super easy to use

Pros

So if we need anyone to know anything we just send a quick message. As before we were having to email or call to relay messages.

Cons

There is nothing that we don't like about Brosix

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Brosix


Thank you very much Julie fo your review.

The thing for us that is extremely important is customer satisfaction. To hear that Brosix makes your workday better and less stressful means that we do our job the right way.

Enjoy your day.

Read more
Michelli G.

Brosix

2021-04-13

It was very good to be using this new way of communicating between companies

Pros

Ease of communication between companies.

Cons

I didn't find it very easy to cancel some messages.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Erika A.

Great professional product

2019-10-21

Pros

Easy to use and understand on a daily basis while working.

Cons

Haven't been able to find a way to delete a user from a team chat. Seems like once they get added, they cannot be removed.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from Brosix


Thank you very much Erika for your feedback.

Our team is delighted to hear that you've been using it daily for your work and it has managed to benefit you.

All operations on your network are being done from the Control Panel of Brosix. So when you open it, go to Users > Chat Rooms > Members > Remove the ones you want to.

As always, please feel free to contact us with any questions and/or needs of assistance.

Read more
Nicholas W.

Good Interoffice product

2019-11-14

Pros

Ability to review chat logs and history of usage.

Cons

Complaints of lack of emoji's (specifically a shrugging person).

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from Brosix


Thank you, Nicholas, for your feedback.

We are excited to know that you've managed to benefit from Brosix and some of its enterprise features.

We will take note of your suggestion of adding more emojis. It is important for us to know when there is something, even little, that would improve customers' experience.

Have a nice day.

Read more
Brent B.

Great Product - Simple & Clean

2019-11-14

Pros

Screen Share, File Share, Co-Browsing, IM, Chat Rooms, etc.

Cons

Occasional connection issues. Have had to have our database moved to a new server to correct an issue

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from Brosix


Thank you, Brent for your feedback.

Our team is happy to hear that you've been having good use of the Brosix features. We also hope that instead of experienced difficulty, you are continuing to have a positive experience with our tool.

Have a wonderful day!

Read more
Kelly N.

Great collaboration tool!

2019-10-14

It makes it much easier to coordinate with people to see their schedule on our dashboard without having to ask them.

Pros

Ease of use, ability to see each others profile messages at-a-glance, lots of useful features available

Cons

Sometimes gets wonky after updates (either super tiny or super large font/icons), doesn't save any part of ongoing conversations to log file if the computer crashes

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Brosix


We want to thank you for your specific review of Brosix IM. It has always been truly important for us to receive detailed feedback from our customers so that we can optimize our product to fit their needs, preferences, and interests.

We want to apologize for the inconveniences that you have experienced after completing recent updates. Our teams are constantly working towards the removal of errors as soon as we notice any has occurred or if a client has contacted our technical support. So please do not hesitate to contact us whenever you notice an issue with your Brosix network. This would help us solve a problem that most probably would be frustrating the work process of other users as well.

We know how busy our clients are, and we find it very important to hear that you find our service easy to use, as that has been a main purpose of ours. Nobody loves wasting their time in figuring out how to use software that is usually meant to make their work process more secure and easier.

Read more
David H.

Talk to me... and more

2019-11-14

By taking control of their screen, I am able to see what's happening and then click implement solutions.

Pros

Brosix goes beyond just messaging by allowing me to share my screen or the other person's screen.

Cons

I would like to get notifications on my phone and then use my computer to respond.

Rating breakdown

Ease of use
Features

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Brosix


Thank you very much, David, for your feedback.

It is important for us to know that our customers manage to benefit from Brosix in various situations. We are also happy to hear that you've been having a positive experience with our screen-sharing feature.

Our team is now happy to announce that Multiple login is already supported by our new plans - Business and Premium. If enabled, the feature will give you the ability to use Brosix on several devices at the same moment. So we believe that's something that you can take advantage of.

As always, please feel free to get back to us if you need any type of assistance.

Enjoy your day.

Read more
Anonymous
(Information Technology and Services company, 201-500 employees)

Brosix eases day to day communication

2019-12-15

Pros

I like the numerous features that Brosix offers, easy usage and simplified communication.

Cons

I think that interface could be made more contemporary

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from Brosix


Thank you very much for your review.

The thing for us that is extremely important is the customer satisfaction. To hear that Brosix makes your work day better and less stressful in terms of communication, means that we do our job the right way.

UI and UX is an every-day effort, because user needs and expectations are constantly changing. With every new release we always consider improving user experience with Brosix.

As always, please feel free to contact us with any questions and/or needs of assistance.

Read more