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Business Hangouts vs inSided Comparison

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Overview

Business Hangouts™ is a Robust Solution for webinars, conferences, virtual classrooms and events

inSided is a highly configurable, full SaaS self-service solution that helps you scale support, enable customer success and...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$19.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$900.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.5

(75)

5

4

3

2

1

46

23

4

1

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

4.1

(7)

5

4

3

2

1

2

4

1

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

It fits great with anything you need to do to integrate multimedia into a presentation. As a youtube and animation into presentation-a-holic I found this to be especially awesome.
I use a lot for weekly and monthly meetings with my managers. Good interface, quality of the calls good at last without doubt the best in the market.
Reliable Software to conduct online events/Webinars/Conferences. A lot of features offered for a successful and satisfied webinar, on an HD video streaming.

Pros

Not enoughreviews yet

Cons

I hate the fact that sometimes it can be very slow to load things and when you use the software the video call can sometimes freeze and it can be very frustrating.
Maybe warn people before they waste two hours. They say 'free trial, cancel anytime' but there's no visible option to cancel/suspend/delete account anywhere.
Several problem faced to setup business hangout. Customer support is very poor.

Cons

Not enoughreviews yet

  • Vendor responds to reviews
  • Last review8 months ago
  • Vendor responds to reviews
  • Last reviewN/A

Key features

  • Total features9
  • API
  • Chat
  • Conferencing
  • Customer Segmentation
  • Customizable Branding
  • Email Invitations & Reminders
  • Gamification
  • Geographic Maps
  • Geolocation
  • Knowledge Base Management
  • Metadata Management
  • Online Forums
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Rewards Management
  • Role-Based Permissions
  • Single Sign On
  • Social Media Integration
  • Video Support
  • Visitor Registration
  • Total features12
  • API
  • Chat
  • Conferencing
  • Customer Segmentation
  • Customizable Branding
  • Email Invitations & Reminders
  • Gamification
  • Geographic Maps
  • Geolocation
  • Knowledge Base Management
  • Metadata Management
  • Online Forums
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Rewards Management
  • Role-Based Permissions
  • Single Sign On
  • Social Media Integration
  • Video Support
  • Visitor Registration

Integrations

  • Total integrations6
  • Dropbox Business
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • Google Drive
  • Google Workspace
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • Pipedrive
  • Salesforce Sales Cloud
  • Slack
  • SugarCRM
  • Wordpress
  • Zapier
  • Zendesk
  • Zoho CRM
  • Total integrations5
  • Dropbox Business
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • Google Drive
  • Google Workspace
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • Pipedrive
  • Salesforce Sales Cloud
  • Slack
  • SugarCRM
  • Wordpress
  • Zapier
  • Zendesk
  • Zoho CRM

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

User reviews that mention these apps

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Business Hangouts

Excellent for communicating inside the company.

Reviewed 3 years ago

I communicate with all the people inside the company.

Pros

I can have chat groups. It allows me to make video conference with a lot of people. I can share my screen or see other peoples screen.

Cons

The template is too simple. If I do not have the downloadable version on my computer it will notify me when someone texts me. In order talk to someone the other person have to accept me first.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Business Hangouts

It is an easy to use application

Reviewed 3 years ago

From my point of view, it facilitates and organizes tasks

Pros

how is inside the google package, it is easy to access. offers several features that other software offers without downloading any other application and it does not consume so much data

Cons

I have a short list of contacts because few users use this application, they prefer others to communicate

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Business Hangouts

Excellent tool to communicate with your team that are in other cities!

Reviewed 3 years ago

the journalists' work teams are always in different cities covering the news, this tool allows meetings to be held frequently with everyone to give the guidelines, this means that work is not interrupted in the different cities since it is not necessary for them to come to the central office.

Pros

It is easy to use create a new group and you give the video call icon and go, the integration with Google Drive is excellent, you can edit documents with Google Docs while you are in a video conference, the options of bandwidth adjustment is very useful if your internet connection is not very good. This works very well on both the smart phones and the computer.

Cons

The add-on is only available for Google Chrome, in Mozilla Firefox it is a beta version. I have not been able to send documents by hangouts during the video conference, the incoming calls are annoying when you are inside a video call; although you can disable and then re-enable the incoming call tone.

Business Hangouts vs. inSided

See how Business Hangouts and inSided stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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