Business Hangouts Features

Business Hangouts

Web conferencing and webinars Software

4.54/5 (67 reviews)

Business Hangouts Feature Summary

  • VoIP
  • Video
  • Unified chat
  • Event planner
  • Registration
  • Geolocation
  • Maps
  • 3D virtual with avatars
  • Moderation
  • Fixed virtual meeting room URLs
  • Reporting
  • Invitations
  • Reminder emails
  • Recording

Communications Feature Comparison

Most popular features of all Communications apps

API (167 other apps)
Activity Dashboard (87 other apps)
Automatic Notifications (68 other apps)
CRM Integration (74 other apps)
Call Monitoring (73 other apps)
Call Recording (105 other apps)
Call Reporting (64 other apps)
Call Routing (80 other apps)
Call Transfer (74 other apps)
Caller ID (72 other apps)
Chat (87 other apps)
Conferencing (77 other apps)
Instant Messaging (68 other apps)
Monitoring (67 other apps)
Real Time Analytics (58 other apps)
Real Time Reporting (59 other apps)
Reporting & Statistics (91 other apps)
Third Party Integration (97 other apps)
Video Conferencing (60 other apps)
Voice Mail (60 other apps)

Business Hangouts Feature Reviews

25 reviewers had the following to say about Business Hangouts's features:

Anonymous
Sales Operations (Computer & Network Security company, 1001-5000 employees)
Verified Reviewer

Daily communication is extremely easy via Hangouts

2019-03-28

The best part is we can use this remotely. Mobile version is best.

Pros

Hangouts is extremely user savvy and saves lot of time resulting in increase in productivity. Video and voice quality is very good, It helps team to be always updated.

Cons

No dislikes, however they should have an option of call recording and call reporting which will helps us to a great extend.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: GetApp
Helpful?   Yes   No
Read more
yulitza patiño

Excellent tool to communicate with your team that are in other cities!

2018-05-06

the journalists' work teams are always in different cities covering the news, this tool allows meetings to be held frequently with everyone to give the guidelines, this means that work is not interrupted in the different cities since it is not necessary for them to come to the central office.

Pros

It is easy to use create a new group and you give the video call icon and go, the integration with Google Drive is excellent, you can edit documents with Google Docs while you are in a video conference, the options of bandwidth adjustment is very useful if your internet connection is not very good.

Cons

I have not been able to send documents by hangouts during the video conference, the incoming calls are annoying when you are inside a video call; although you can disable and then re-enable the incoming call tone.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Martin Doug

Business Hangouts has the perfect web conferencing tool.

2019-09-17

Through the Business Hangouts software, scheduling the audio and video calls is very easy.

Pros

The best thing of the Business Hangouts is that we can easily schedules our calls and meeting and in this why the support lines of our calling is very helpful for us.

Cons

When we sharing our screen, the video conference quality will be automatically decreased.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
dubraska esteves

great application that keeps us informed through the use of video calls or instant messages

2018-04-23

Pros

this application is very funny because it allows to transmit live moments through video calls and interact with each of our friends with the chats where we can avoid emojins or images that are stored later in our google + profile, I love that we can interact simultaneously with several users.

Cons

what I like the least about this application is that you can not share multimedia files as voice messages, nor can we know if the message sent actually reaches the receiver, this being a big weakness compared to other instant messaging applications

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Occasionally

Source: Capterra
Helpful?   Yes   No
Read more
Maria Sivira

Excellent GSuite tool for work groups

2018-06-05

You can respond to an email through chat, which allows you to have real communication in real time and improve your productivity and that of your work group

Pros

It allows holding meetings online in all parts of the world, under the same event. It provides online support that helps you solve any problem you may have. It allows you to customize your videoconferences to the style that you have in your company, being a low cost tool with respect to skills, so it is very useful when you hold meetings online.

Cons

I do not see the ability to integrate with different video conferencing platforms.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Occasionally

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Hugo Borges

Verified Reviewer

Hangouts

2019-05-20

I use a lot in meetings with my leader and the manager to perfomance results and ideas for script and sales improvements.

Pros

I use a lot for weekly and monthly meetings with my managers. good interface, quality of the calls good at last without doubt the best in the market

Cons

I do not have weaknesses to report......

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: GetApp
Helpful?   Yes   No
Read more
misleiny balbino

Seamless communications for your corporate environment

2019-05-22

It is very realistic to make video calls because you can talk as if you were next to the person, a very exciting situation.

Pros

We can make video calls with product providers that are on the other side of the world with incredible ease.

Cons

The program presents certain delays and distortions in the voice when using the conferences where the interent speed is not of good quality, this makes it necessary to repeat what was said, leaving the meeting slower and less efficient.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Yezid Mendoza Jimenez

Great app for im and calls without having a phone. This is nice for my child

2018-04-11

Pros

It's easy to use, and has features like video calls that works, but...

Cons

...Video calls sometimes shows network errors that makes me became crazy.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Neel Patel

It can be very simple to set up calls and chat with multiple people

2018-05-31

being able to connect easily with others at a click of a button

Pros

I love the fact that you can send a like to a person using email, text or any other messaging app and you are able to connect using your phone, tablet, and computer by just clicking the link, and the fact that its very simple to use all the functions have a clear and useful feature designed for a purpose

Cons

I hate the fact that sometimes it can be very slow to load things and when you use the software the video call can sometimes freeze and it can be very frustrating.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Monthly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Management Consulting company, 501-1000 employees)

Absolutely loved this software

2018-01-11

Pros

Never had any issues with it once I learned I could integrate these types of media into calls. Honestly the beast part was that it works amazingly well with google hangouts which I use for literally everything from calls and texts.

Cons

From a larger company's prospective, this isn't a huge cost if they want a richer media presentation from time to time.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Monthly

Source: Capterra
Helpful?   Yes   No
Read more
Claudia Tarquini

Making a meeting was never as easy as with Google Hangouts!

2018-05-03

Pros

It integrates perfectly with my Android smart phone, works very well with Google Docs since you can open the document and edit it without having to leave the meeting, this is extraordinary.

Cons

I do not like the interface of the video conference.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Matthew Basmadjian

Verified Reviewer

Very easy way to do conference calls

2019-02-13

Pros

Easy to use UI, can share screens as needed which is important for sharing information in a quick manner,

Cons

At times, the system can be laggy and cut out abruptly while on a call. Also, some people struggle with logging into the platform.

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

7/10
Source: GetApp
Helpful?   Yes   No
Read more
CRUZULYS CAMPOS HERNÁNDEZ

Extraordinary tool to make video calls!

2018-05-06

Everyone should have this application. It is easy to use and very functional.

Pros

I love the opportunity it gives me to start a conversation or make a video call with my colleagues, family and friends.

Cons

I do not find anything negative in relation to this software. I think it's a great communication tool.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Shiawtian Chen

Very Easy To Use

2018-04-14

Pros

Offers the standard features needed for messaging, voice calling, video conferencing, and webcasting.

Cons

There are many other business collaboration software to consider in the market. Not a one size fit all

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Daniel Quintero

has been fluent, at all times speaking without problems with friends in different countries and safe

2018-06-05

No

Pros

Your security, being associated with my mail seems to me that it has a fairly large level of personal security and in turn the comfort for the same reason to be able to talk to people while I'm looking at my emails seems great, with a connection more or less stable messages flow quickly

Cons

Your calls, so far I have had problems with them since it is always a lag and it is difficult to listen to other people even having a good internet connection

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Belkis Higuera

Hangouts is excellent for video conferencing with multiple users.

2018-05-29

Hangouts is excellent for video conferencing with multiple users.

Pros

I use Hangouts Business to stay connected with the most trusted colleagues with whom I form a team, because this tool allows me to upload documents, keep me connected and hold work meetings even in the distance because hangouts allow video conferences with up to 10 people time.

Cons

Hangouts is still not as popular a tool as other programs are, so not all people use Hangouts and this can be a limitation.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Internet company, 11-50 employees)

Everything you expect from Google, Great product

2018-04-17

Video conferencing

Pros

Business Hangouts allows you to use the same Google hangouts you love, but packaged for business. Most enterprise clients aren't cleared to use the G Suite. Business hangouts is secure and packaged to work with enterprise!

Cons

The biggest con is price, it's hard to pay for business hangouts when regular hangouts is free. But the security package benefits make Google Business Hangouts available to enterprise.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
ZULAY DEL CARMEN HERNÁNDEZ

A great software for communication!

2018-06-11

Is a good tool to keep us connected.

Pros

It is possible to make video calls and share my statuses.

Cons

I really do not think anything negative in this software. It offers many opportunities for communication.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Uarlei Balbino

All closer, even distant.

2019-04-25

One of the great needs involved in teamwork and the benefits of integration, the new Hangouts update has the function that allows you to have more users in the room and can participate in the same videoconference.

Pros

Both for small conversations to solve small problems (using instant messaging), and avoiding emails and more emails to solve basic and simple problems.

Cons

It is necessary to evaluate the costs and the required communication turnover for the company. Because using a few resources of this program, it makes your cost a little high. However, the more need for more users and it will be very profitable to maintain the product.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Vera Kopp

Great for group video / phone meetings

2016-06-04

The quality of the call was amazing.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Angel Nino Angelini

Excellent for communicating inside the company.

2018-06-21

I communicate with all the people inside the company.

Pros

I can have chat groups.

Cons

The template is too simple. If I do not have the downloadable version on my computer it will notify me when someone texts me. In order talk to someone the other person have to accept me first.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Chiamaka Mbanusi

Business Hangout- A superb video conferencing software

2019-06-06

It has really given me time to speak with friends of same area of interest across the globe without need of my presence.

Pros

The ability to connect as many partners as possible for meeting, discussions and chats, be it official meeting or causal chat.

Cons

The fact that some voices might not be heard during the meeting as a result of poor connectivity to internet.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
Read more
Aviroop Singh

Best Online Platform for Webinar and Online meetings!

2016-06-02

Lots of new features added..it's simply great we are using it for internal video conference and online meetings ..it's simplified our recordings and presentations..and it's provide great user interaction!

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
A verified reviewer

I am in constant connection with friends and colleagues on all my electronic devices.

2018-04-25

The ease of use, installation and configuration of this tool makes the interaction with the end user a unique experience.

Pros

It is easy to use and does not detract from its operability and functionality, it is excellent for internal video conferencing and the interaction with the user is perfect.

Cons

Nothing against, it is a wonderful interaction tool, and its updates are very accurate for the end user.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Sudeer P

Great Webinars to recommend

2019-02-14

Pros

Reliable Software to conduct online events/Webinars/Conferences. A lot of features offered for a successful and satisfied webinar, on an HD video streaming.

Cons

Off course every product is not 100% accurate, overall its great one, not much flaws to discuss here..

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more