Business Hangouts Features List

Business Hangouts

Web conferencing and webinars for Google Apps

4.52/5 (50 reviews)

Business Hangouts Feature Summary

  • VoIP
  • Video
  • Unified chat
  • Event planner
  • Registration
  • Geolocation
  • Maps
  • 3D virtual with avatars
  • Moderation
  • Fixed virtual meeting room URLs
  • Reporting
  • Invitations
  • Reminder emails
  • Recording

Communications Feature Comparison

Most popular features of all Communications apps

API (110 other apps)
Activity Dashboard (46 other apps)
Activity Tracking (33 other apps)
Automatic Notifications (37 other apps)
CRM Integration (51 other apps)
Call Monitoring (45 other apps)
Call Recording (67 other apps)
Call Reporting (43 other apps)
Call Routing (48 other apps)
Call Transfer (51 other apps)
Caller ID (48 other apps)
Chat (63 other apps)
Conferencing (59 other apps)
Instant Messaging (47 other apps)
Live / Video Conferencing (41 other apps)
Monitoring (42 other apps)
Receiving (38 other apps)
Reporting & Statistics (35 other apps)
Third Party Integration (52 other apps)
Voice Mail (45 other apps)

Business Hangouts Feature Reviews

25 reviewers had the following to say about Business Hangouts's features:

yulitza patiño

Excellent tool to communicate with your team that are in other cities!

2018-05-06

the journalists' work teams are always in different cities covering the news, this tool allows meetings to be held frequently with everyone to give the guidelines, this means that work is not interrupted in the different cities since it is not necessary for them to come to the central office.

Pros

It is easy to use create a new group and you give the video call icon and go, the integration with Google Drive is excellent, you can edit documents with Google Docs while you are in a video conference, the options of bandwidth adjustment is very useful if your internet connection is not very good.

Cons

I have not been able to send documents by hangouts during the video conference, the incoming calls are annoying when you are inside a video call; although you can disable and then re-enable the incoming call tone.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
dubraska esteves

great application that keeps us informed through the use of video calls or instant messages

2018-04-23

Pros

this application is very funny because it allows to transmit live moments through video calls and interact with each of our friends with the chats where we can avoid emojins or images that are stored later in our google + profile, I love that we can interact simultaneously with several users.

Cons

what I like the least about this application is that you can not share multimedia files as voice messages, nor can we know if the message sent actually reaches the receiver, this being a big weakness compared to other instant messaging applications

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Other

Source: Capterra
Helpful?   Yes   No
Read more
Yezid Mendoza Jimenez

Great app for im and calls without having a phone. This is nice for my child

2018-04-11

Pros

It's easy to use, and has features like video calls that works, but...

Cons

...Video calls sometimes shows network errors that makes me became crazy.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Neel Patel

It can be very simple to set up calls and chat with multiple people

2018-05-31

being able to connect easily with others at a click of a button

Pros

I love the fact that you can send a like to a person using email, text or any other messaging app and you are able to connect using your phone, tablet, and computer by just clicking the link, and the fact that its very simple to use all the functions have a clear and useful feature designed for a purpose

Cons

I hate the fact that sometimes it can be very slow to load things and when you use the software the video call can sometimes freeze and it can be very frustrating.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Monthly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Claudia Tarquini

Making a meeting was never as easy as with Google Hangouts!

2018-05-03

Pros

It integrates perfectly with my Android smart phone, works very well with Google Docs since you can open the document and edit it without having to leave the meeting, this is extraordinary.

Cons

I do not like the interface of the video conference.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Shiawtian Chen

Very Easy To Use

2018-04-14

Pros

Offers the standard features needed for messaging, voice calling, video conferencing, and webcasting.

Cons

There are many other business collaboration software to consider in the market. Not a one size fit all

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Daniel Quintero

has been fluent, at all times speaking without problems with friends in different countries and safe

2018-06-05

No

Pros

Your security, being associated with my mail seems to me that it has a fairly large level of personal security and in turn the comfort for the same reason to be able to talk to people while I'm looking at my emails seems great, with a connection more or less stable messages flow quickly

Cons

Your calls, so far I have had problems with them since it is always a lag and it is difficult to listen to other people even having a good internet connection

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
CRUZULYS CAMPOS HERNÁNDEZ

Extraordinary tool to make video calls!

2018-05-06

Everyone should have this application. It is easy to use and very functional.

Pros

I love the opportunity it gives me to start a conversation or make a video call with my colleagues, family and friends.

Cons

I do not find anything negative in relation to this software. I think it's a great communication tool.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Internet company, 11-50 employees)

Everything you expect from Google, Great product

2018-04-17

Video conferencing

Pros

Business Hangouts allows you to use the same Google hangouts you love, but packaged for business. Most enterprise clients aren't cleared to use the G Suite. Business hangouts is secure and packaged to work with enterprise!

Cons

The biggest con is price, it's hard to pay for business hangouts when regular hangouts is free. But the security package benefits make Google Business Hangouts available to enterprise.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Maria Sivira

Excellent GSuite tool for work groups

2018-06-05

You can respond to an email through chat, which allows you to have real communication in real time and improve your productivity and that of your work group

Pros

It allows holding meetings online in all parts of the world, under the same event. It provides online support that helps you solve any problem you may have. It allows you to customize your videoconferences to the style that you have in your company, being a low cost tool with respect to skills, so it is very useful when you hold meetings online.

Cons

I do not see the ability to integrate with different video conferencing platforms.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Other

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
ZULAY DEL CARMEN HERNÁNDEZ

A great software for communication!

2018-06-11

Is a good tool to keep us connected.

Pros

It is possible to make video calls and share my statuses.

Cons

I really do not think anything negative in this software. It offers many opportunities for communication.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Management Consulting company, 501-1000 employees)

Absolutely loved this software

2018-01-11

Pros

Never had any issues with it once I learned I could integrate these types of media into calls. Honestly the beast part was that it works amazingly well with google hangouts which I use for literally everything from calls and texts.

Cons

Unless you need these features regularly, there are a lot of options for other brands out there. Per user at 30ish a month is rough. From a larger company's prospective, this isn't a huge cost if they want a richer media presentation from time to time.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Monthly

Source: Capterra
Helpful?   Yes   No
Read more
Belkis Higuera

Hangouts is excellent for video conferencing with multiple users.

2018-05-29

Hangouts is excellent for video conferencing with multiple users.

Pros

I use Hangouts Business to stay connected with the most trusted colleagues with whom I form a team, because this tool allows me to upload documents, keep me connected and hold work meetings even in the distance because hangouts allow video conferences with up to 10 people time.

Cons

Hangouts is still not as popular a tool as other programs are, so not all people use Hangouts and this can be a limitation.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Vera Kopp

Great for group video / phone meetings

2016-06-04

The quality of the call was amazing.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Aviroop Singh

Best Online Platform for Webinar and Online meetings!

2016-06-02

Lots of new features added..it's simply great we are using it for internal video conference and online meetings ..it's simplified our recordings and presentations..and it's provide great user interaction!

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Angel Nino Angelini

Excellent for communicating inside the company.

2018-06-21

I communicate with all the people inside the company.

Pros

I can have chat groups.

Cons

The template is too simple. If I do not have the downloadable version on my computer it will notify me when someone texts me. In order talk to someone the other person have to accept me first.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
A verified reviewer

I am in constant connection with friends and colleagues on all my electronic devices.

2018-04-25

The ease of use, installation and configuration of this tool makes the interaction with the end user a unique experience.

Pros

It is easy to use and does not detract from its operability and functionality, it is excellent for internal video conferencing and the interaction with the user is perfect.

Cons

Nothing against, it is a wonderful interaction tool, and its updates are very accurate for the end user.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Nathaly Estevanot

Highly Recommended

2018-03-26

Very helpful in work environments.

Pros

Hangouts Business can be accessed in a variety of ways across multiple devices, including: Gmail, desktop app, any browser, and the functionalities include: Hangouts Dialer and Hangouts on Air service for live-streaming and recording video meetings.

Cons

It lacks some functionalities to be adapted to the educational area, something that has already incorporated tools such as Zoom or Blackboard.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Frequency of use: Monthly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Andy Mura

Verified Reviewer

Miserable UX

2018-01-18

Pros

-Probably good features -You can send invites to event directly from the dashboard -Integration with Google Calendar

Cons

OR Set up a meeting with a rep (whenever you can find a spot to schedule a meeting to have support to setup the whole thing) - Got to sign up and went through the painful process of setting up the whole thing just to find out that the product can't be used in Germany (where I currently live). They accepted my credit card and billing address no problem, though.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Free Trial

Frequency of use: Other

Likelihood to recommend

0/10
Source: GetApp
Helpful?   Yes   No
Read more
Carlos Alberto Marcano Guzmán

Impotant software since it allows you to hold online meetings and video conferences with your client

2018-05-09

It can be recorded commercial events and posted on youtube

Pros

The system is very interesting because it allows you to hold online meetings in all parts of the world, you only need your clients, students or guests to be connected to perform any event, as well as having online support that helps you solve any problem you may have. present, also allows you to customize your video conferences to the style you have in your company, being a tool with low cost value with respect to the skills, so it is very useful when conducting meetings online

Cons

You must have a very good online connection to carry out your meetings in lines and video conferences, and it should be more commercially driven so that it is better known in the market, despite the good customers that use it.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Pat Richley

Quickest way to engage your target audience using real-time audio-video and screen sharing.

2017-01-31

End users report: - easy registration - appreciate custom reminder emails - reliable countdown mechanism - rolling welcome graphics and welcome video options "Thank-you" and "sorry we missed you" timed arrival emails extends interaction with registrants. - Live events have great controls for: - camera view - adding up to 10 panel participants - sharing screens - bringing viewer comments to the screen - ousting spammers Less discernible skipping of audio/video when compared to Skype or GoToWebinar, where high speed internet access is available.

Pros

Reliable service, easy to set up an event with custom emails and graphics.

Cons

None really. Oh, yes, I'd like them to fix "recurring events monthly" to also include "4th Wednesday" not just "the 20th." That's about it.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering Business Hangouts

As with any virtual event, I recommend a headset mic/earphones like the Lifechat LX3000. Sound isn't as obvious until you listen to the recorded version of your hangout. Also recommend an HD Video cam, not those built-in to a laptop. We use Logitech C920 with excellent success.

Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
( company, 51-200 employees)

Very helpful in our office

2018-05-08

Very useful on meetings

Pros

We can easily have a conference meeting by using this application.

Cons

I dislike the fact that it's an online platform, we need internet connection for every operation. Sometimes our clients doesn't have a faster internet connection and it's very unproductive.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No
Read more
JOSE BAUTISTA

I use the application for conversations and videoconferences for some work groups.

2018-03-30

The biggest benefit is that we have achieved videoconferences in a simple way, inexperienced users connected easily.

Pros

It is easy to integrate several people in the same conference, the application handles them very well and in a simple way.

Cons

I do not see the ability to integrate with different videoconferencing platforms.

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Heather Kraafter

An incredibly robust program with the best support!

2017-02-03

There is a way to do it and customize it to your brand, demonstrate live and/or recorded, capture leads, generate new leads and all in one easy to use format.

Pros

the control I have over branding, ability to integrate with my YouTube and my website, capturing the data of who and how long a person participated

Cons

there is a bit of learning to the program as it is very robust - but with anything of value, this is the case. A one click and done program could not do ANY of the work this program does. Thankfully there is a team of professionals and experienced users to help you learn.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering Business Hangouts

Give it a try, ask for help to do the things you want to do - if a non-techie like me can do it, so can you!

Source: Capterra
Helpful?   Yes   No
Read more
Grant Stanley

Verified Reviewer

My Tool for Working Remote

2018-04-24

Pros

We love the seamless integration with Google Calendar, and how easy it is to control bandwidth.

Cons

I some times have issues with Hangouts using the connect audio, mic and camera connections. I can't seem to understand the logic behind why it selects the right connections one time, but not the others.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: GetApp
Helpful?   Yes   No
Read more