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Call Loop vs MessageMedia Comparison

Overview

Call Loop makes it easy to send bulk SMS marketing campaigns and voice broadcasts to ten or ten thousand contacts in just a few clicks.

MessageMedia is a global leader in business SMS services, providing mobile messaging solutions for small to large-sized businesses....

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$10/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$39/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.6

(83)

5

4

3

2

1

59

17

5

1

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
94%
would recommend this app

4.4

(14)

5

4

3

2

1

8

4

2

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
67%
would recommend this app

Pros

I use it for a couple of my customers, integrated with Infusionsoft -- works great and setup was pretty easy. The service has been reliable so far.
The best way to communicate offers with existing customers & build loyalty with rewards.
The customer service is awesome. I like that it allows me to do other task.

Pros

I love how residents can respond to the text messaging. I love that if we have an urgent matter such as shutting down the water to a building we can instantly let them know of the situation.
The service is very stable, and the few times we need customer support it's responsive and immediate with solutions.
Prompt, Courteous, and Reliable when addressing any concerns. Quick turn-around, follow-through to completion.

Cons

I looked high and low for a software that integrated with Marketo & could also send a text message to our sales reps (NOT the lead itself.) I was shocked at how hard this was to find.
You see errors in regular campaigns, but not in the follow up messages.
Another con of the program to me is the way you pay.

Cons

The pricing is expensive, The Customer Service is horrendous. You'l get an email from someone from Australia so the timezone issue is already a problem.
When I keep a session open for a while and come back to do something it gives me error.
It's so confusing to set time zone based on city or state.
  • Vendor responds to reviews
  • Last review9 months ago
  • Vendor responds to reviews
  • Last reviewa month ago

Key features

  • Total features33
  • 2-Way Messaging
  • API
  • Activity Tracking
  • Assessment Management
  • Auto-Responders
  • Automated Responses
  • Automated Scheduling
  • Call Recording
  • Computer Telephony Integration
  • Contact Database
  • Contact Management
  • Customizable Fields
  • Customizable Templates
  • Delivery Tracking
  • Email Management
  • Event Scheduling
  • Event Tracking
  • Event Triggered Actions
  • Keyword Tracking
  • Lead Generation
  • MMS
  • Mass Texting
  • Message Personalization
  • Mobile Access
  • Mobile Alerts
  • Mobile Coupons
  • Mobile Keywords
  • Multi-Channel Communication
  • Polls/Voting
  • Promotions Management
  • Purchasing & Receiving
  • Real Time Analytics
  • Real Time Reporting
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • SMS Marketing Managment
  • SSL Security
  • Scheduled Messaging
  • Secure Login
  • Shortcodes
  • Text to Speech
  • Text-to-Win
  • Third Party Integrations
  • Two-Factor Authentication
  • Visual Analytics
  • Total features30
  • 2-Way Messaging
  • API
  • Activity Tracking
  • Assessment Management
  • Auto-Responders
  • Automated Responses
  • Automated Scheduling
  • Call Recording
  • Computer Telephony Integration
  • Contact Database
  • Contact Management
  • Customizable Fields
  • Customizable Templates
  • Delivery Tracking
  • Email Management
  • Event Scheduling
  • Event Tracking
  • Event Triggered Actions
  • Keyword Tracking
  • Lead Generation
  • MMS
  • Mass Texting
  • Message Personalization
  • Mobile Access
  • Mobile Alerts
  • Mobile Coupons
  • Mobile Keywords
  • Multi-Channel Communication
  • Polls/Voting
  • Promotions Management
  • Purchasing & Receiving
  • Real Time Analytics
  • Real Time Reporting
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • SMS Marketing Managment
  • SSL Security
  • Scheduled Messaging
  • Secure Login
  • Shortcodes
  • Text to Speech
  • Text-to-Win
  • Third Party Integrations
  • Two-Factor Authentication
  • Visual Analytics

Integrations

  • Total integrations33
  • Dropbox Business
  • Facebook
  • Gmail
  • Google Calendar
  • Google Drive
  • Google Workspace
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft Teams
  • Pipedrive
  • Salesforce Sales Cloud
  • Slack
  • SugarCRM
  • Wordpress
  • Zapier
  • Zendesk
  • Zoho CRM
  • Total integrations13
  • Dropbox Business
  • Facebook
  • Gmail
  • Google Calendar
  • Google Drive
  • Google Workspace
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft Teams
  • Pipedrive
  • Salesforce Sales Cloud
  • Slack
  • SugarCRM
  • Wordpress
  • Zapier
  • Zendesk
  • Zoho CRM

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Call Loop vs. MessageMedia

See how Call Loop and MessageMedia stack up against each other by comparing features, pricing, ratings, integrations, security & more.

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