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Call Loop vs Microsoft Teams Comparison

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Overview

Call Loop makes it easy to send bulk SMS marketing campaigns and voice broadcasts to ten or ten thousand contacts in just a few clicks.

Category Leaders

Microsoft Teams is a chat-based workspace in Microsoft 365 which lets users collaborate on documents, make voice & video...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

5

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

4

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.6

83

5

4

3

2

1

59

17

5

1

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
94%
would recommend this app

4.5

8.9K

5

4

3

2

1

5.1K

2.9K

683

123

38

  • Value for money
  • Ease of use
  • Features
  • Customer support
95%
would recommend this app

Pros

Like how it's user friendly and works well Like how it's user friendly and works well Like how it's user friendly and works well Like how it's user friendly and works well.
The Customer service is the best I have ever encountered as a professional. I am delighted with the integrity and fast response on breakdowns for the broadcasts.
I wasnt sure...but GOOD CALL on becoming a client of theirs. GREAT customer support AND they're enthusiastic about my success like I am.

Pros

It has been an amazing platform for all our educational needs. This is probably the best product that a university or school can invest in especially during this pandemic situation.
Overall MS Teams is a very good software with amazing features and amazing customer support.
Everything is extremely user friendly, with a nice graphical interface and all the other added integrated features are really a nice bonus too.

Cons

Does not work, triggered calls do not arrive and the url listed for http post is wrong, after I got the updated url from customer service still some callls are not triggered.
You see errors in regular campaigns, but not in the follow up messages.
Another con of the program to me is the way you pay.

Cons

When video is being used and when a different background is used and when the person moves it looks very fake and weird.
It has bad connection when working remotely. With a team of 30 on one call, we were getting every other word in and it made meeting ineffective.
The most frustrating part is that teams can crash if there are too many people on at once.
  • Vendor responds to reviews
  • Last review3 years ago
  • Vendor responds to reviews
  • Last review8 days ago

Key features

  • Total features47
  • @mentions
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Agenda Management
  • Alerts/Notifications
  • Annotations
  • Application Management
  • Assignment Management
  • Audio Capture
  • Auto Framing
  • Auto-Responders
  • Automated Responses
  • Automated Scheduling
  • Automatic Transcription
  • Availability Indicator
  • Backup and Recovery
  • CRM
  • Calendar Management
  • Call Conferencing
  • Call Recording
  • Call Routing
  • Call Transfer
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Campaign Scheduling
  • Campaign Segmentation
  • Chat/Messaging
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Conferencing
  • Contact Database
  • Contact Management
  • Customer Segmentation
  • Customizable Branding
  • Customizable Fields
  • Customizable Templates
  • Data Import/Export
  • Desktop/Browser Sharing
  • Discussions/Forums
  • Document Management
  • Document Storage
  • Email Management
  • Email Reminders
  • Engagement Tracking
  • Event Management
  • Event Scheduling
  • Event Triggered Actions
  • File Management
  • File Sharing
  • File Transfer
  • For Small Businesses
  • Host Controls
  • Interaction Tracking
  • Internal Meetings
  • Live Chat
  • MMS
  • Mass Texting
  • Meeting Management
  • Meeting Notes
  • Meeting Room Booking
  • Message Personalization
  • Microsoft Outlook Integration
  • Mobile Access
  • Mobile Alerts
  • Mobile Coupons
  • Mobile Keywords
  • Mobile Screen Sharing
  • Multi-Campaign
  • Multi-Channel Communication
  • Multi-Channel Marketing
  • Multi-Participant Screen Sharing
  • Multi-User Collaboration
  • On-Demand Webcasting
  • Online Voice Transmission
  • PBX
  • Personalization
  • Polls/Voting
  • Presentation Streaming
  • Presentation Tools
  • Presenter Control Management
  • Private Chat
  • Project Management
  • Project Planning
  • Real Time Analytics
  • Real Time Notifications
  • Real Time Reporting
  • Real Time Screen Sharing
  • Real-Time Chat
  • Real-time Updates
  • Recording
  • Reminders
  • Remote Access/Control
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • SMS Marketing
  • SMS Messaging
  • SSL Security
  • Scheduled Messaging
  • Screen Capture
  • Screen Mirroring
  • Screen Recording
  • Screen Sharing
  • Search/Filter
  • Shortcodes
  • Social Media Integration
  • Surveys & Feedback
  • Tagging
  • Targeted/Locked Screen Sharing
  • Task Management
  • Template Management
  • Text-to-Win
  • Third Party Integrations
  • Two-Way Audio & Video
  • User Management
  • User Profiles
  • Video Conferencing
  • Video Layouts/Views
  • Video Support
  • Virtual Backgrounds
  • Visual Analytics
  • Workflow Management
  • Total features92
  • @mentions
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Agenda Management
  • Alerts/Notifications
  • Annotations
  • Application Management
  • Assignment Management
  • Audio Capture
  • Auto Framing
  • Auto-Responders
  • Automated Responses
  • Automated Scheduling
  • Automatic Transcription
  • Availability Indicator
  • Backup and Recovery
  • CRM
  • Calendar Management
  • Call Conferencing
  • Call Recording
  • Call Routing
  • Call Transfer
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Campaign Scheduling
  • Campaign Segmentation
  • Chat/Messaging
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Conferencing
  • Contact Database
  • Contact Management
  • Customer Segmentation
  • Customizable Branding
  • Customizable Fields
  • Customizable Templates
  • Data Import/Export
  • Desktop/Browser Sharing
  • Discussions/Forums
  • Document Management
  • Document Storage
  • Email Management
  • Email Reminders
  • Engagement Tracking
  • Event Management
  • Event Scheduling
  • Event Triggered Actions
  • File Management
  • File Sharing
  • File Transfer
  • For Small Businesses
  • Host Controls
  • Interaction Tracking
  • Internal Meetings
  • Live Chat
  • MMS
  • Mass Texting
  • Meeting Management
  • Meeting Notes
  • Meeting Room Booking
  • Message Personalization
  • Microsoft Outlook Integration
  • Mobile Access
  • Mobile Alerts
  • Mobile Coupons
  • Mobile Keywords
  • Mobile Screen Sharing
  • Multi-Campaign
  • Multi-Channel Communication
  • Multi-Channel Marketing
  • Multi-Participant Screen Sharing
  • Multi-User Collaboration
  • On-Demand Webcasting
  • Online Voice Transmission
  • PBX
  • Personalization
  • Polls/Voting
  • Presentation Streaming
  • Presentation Tools
  • Presenter Control Management
  • Private Chat
  • Project Management
  • Project Planning
  • Real Time Analytics
  • Real Time Notifications
  • Real Time Reporting
  • Real Time Screen Sharing
  • Real-Time Chat
  • Real-time Updates
  • Recording
  • Reminders
  • Remote Access/Control
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • SMS Marketing
  • SMS Messaging
  • SSL Security
  • Scheduled Messaging
  • Screen Capture
  • Screen Mirroring
  • Screen Recording
  • Screen Sharing
  • Search/Filter
  • Shortcodes
  • Social Media Integration
  • Surveys & Feedback
  • Tagging
  • Targeted/Locked Screen Sharing
  • Task Management
  • Template Management
  • Text-to-Win
  • Third Party Integrations
  • Two-Way Audio & Video
  • User Management
  • User Profiles
  • Video Conferencing
  • Video Layouts/Views
  • Video Support
  • Virtual Backgrounds
  • Visual Analytics
  • Workflow Management

Integrations

  • Total integrations31
  • ActiveCampaign
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • Google Drive
  • Google Workspace
  • HubSpot CRM
  • Mailchimp
  • Meta for Business
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft Teams
  • Pipedrive
  • Salesforce Sales Cloud
  • Slack
  • SugarCRM
  • WordPress
  • Zapier
  • Zendesk Suite
  • Zoho CRM
  • Total integrations806
  • ActiveCampaign
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • Google Drive
  • Google Workspace
  • HubSpot CRM
  • Mailchimp
  • Meta for Business
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft Teams
  • Pipedrive
  • Salesforce Sales Cloud
  • Slack
  • SugarCRM
  • WordPress
  • Zapier
  • Zendesk Suite
  • Zoho CRM

User reviews that mention these apps

MP
AvatarImg

Melissa P.

Education Management, 201-500 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Call Loop logo

Call Loop

Great integration with ActiveCampaign

Reviewed 3 years ago

We love using this product because it has created some huge efficiencies for the admissions teams we work with.

Pros

The most helpful feature of this product for us is the SUPER SIMPLE integration with our automations in ActiveCampaign.

Cons

I would say the biggest area of improvement is the reporting. I would like to see a few more reporting capabilities. Also, I have wanted to download our recorded messages to send for approval, and the system was giving me an error, however, I reached out to [SENSITIVE CONTENT HIDDEN] over chat and he is always EXTREMELY quick to respond and help me out.

ER
AvatarImg

Eddie R.

Individual & Family Services, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Microsoft Teams logo

Microsoft Teams

The Best ProductFor Communication Between Colleagues!

Reviewed 3 years ago

Love Microsoft Teams! I'm always in the loop!

Pros

Simple! Easy to Navigate! 24/7 access to business information via computer or mobile app.

Cons

No cons. Microsoft in my opinion is the leader in computer based technology.

Eb
AvatarImg

Ernesto b.

Wholesale, 201-500 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Microsoft Teams logo

Microsoft Teams

Teams Efficiency

Reviewed a year ago

It a great tool that helps everyone keep in touch at any time. to perform meetings and share files.

Pros

I would to say that teams is a great tool to keep all necessary people on the loop and reachable.

Cons

None, their no problems so far. its reaches who i need.

AR
AvatarImg

Anonymous Reviewer

Verified reviewer

Food & Beverages, 5,001-10,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Microsoft Teams logo

Microsoft Teams

Great for Collaboration

Reviewed 2 years ago

Its a great tool to keep everyone in the loop. Especially when team members aren't always at their email.

Pros

Its like email so its easy to communicate and make sure everything is clear but it is a separate application. You can in a way pin things so that they are accessible to all.

Cons

There is a bit of a learning curve but if you are comfortable using other applications we're talking like 5 minutes or so.

AR
AvatarImg

Anonymous Reviewer

Verified reviewer

Accounting, 1,001-5,000 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Microsoft Teams logo

Microsoft Teams

Single Home for Communication on Projects

Reviewed 4 years ago

Using software to keep all discussion and files on a project in one place, eliminating many emails and confusion on file versions or status on projects.

Pros

Reduces volume of emails and file locations to one single place for all shared information. Improves collaboration among team members by allowing users to stay in the loop with less effort.

Cons

Layout isn’t always conducive to organized discussion, but flexible enough to overcome this.

MS
AvatarImg

Mehdi S.

Staffing and Recruiting, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Microsoft Teams logo

Microsoft Teams

Great software for remote work

Reviewed 4 months ago
Pros

We can easily add people to the call while on the call.

Cons

I do not have anything to share in cons.

VS
AvatarImg

Versha S.

Information Technology and Services, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Microsoft Teams logo

Microsoft Teams

Teams review

Reviewed a year ago

Good for everything except video call. Other software/ computer efficiency suffers when call in on.

Pros

Easy and widely used in big organisations

Cons

Video calls, with camera on, the sound and video are really bad. Affects computer efficiency badly when on video call.

JS
AvatarImg

Julissa S.

Government Administration, 1,001-5,000 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

Microsoft Teams logo

Microsoft Teams

All-in-one software

Reviewed 2 years ago

My role is very client-focused so I am often on a call with either co-workers or speaking to clients. I appreciate Teams for having all-in-one features but do feel that it can be more seamless and intuitive as it pertains to where buttons are located and how easily accessible they are.

Pros

I appreciate that the software includes chat, calls, and video meetings in one place. It's easy to stay on track with conversations and meetings.

Cons

The call feature can be confusing. in order to make a call, I have to press a few buttons before being able to make the call. I think the call button should always be accessible by one-click.

DS
AvatarImg

Dennis S.

Verified reviewer

Information Technology and Services, 1,001-5,000 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Microsoft Teams logo

Microsoft Teams

Seamless Interactions for remote working

Reviewed 2 years ago

During the COVID period, it was a fast setup experience when one of the customer we support insisted we have to use Microsoft teams, I signed up real quick and in 5 minutes all was set for the meeting.

Pros

Teams provides a one stop shop for work collaborations that easily helps keeping people in the loop and informed through integration to mails. The compatibility with mobile devices makes it possible to work virtually from anywhere

Cons

The integration with one note for taking meeting notes hasn't been well integrated with teams hence slowing down the uptake when compares to its counter part skype

KM
AvatarImg

Kayla M.

Higher Education, 10,001+ employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Microsoft Teams logo

Microsoft Teams

Great Team Management Software

Reviewed 2 years ago

Teams has helped us organize committees, get quick answers via chat, and stay up-to-date with file sharing. It has been an invaluable tool in organization and was easy to implement in the face of the Covid-19 pandemic.

Pros

This product is easy to set up, maintain, and use. Anyone with a Microsoft 365 account can be added to Teams. Our team has been using it throughout the Covid-19 shutdown as our primary source of communication.

Cons

This product lacks free telephony or call-in features. Call-in features can be added, but for a cost. Other products allow call-in without an additional charge.

AvatarImg
AvatarImg

Lauren R.

Verified reviewer

Computer Software, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

Share this review:

Microsoft Teams logo

Microsoft Teams

Microsoft Teams works for what it's intended to

Reviewed 5 years ago

Another channel to communicate with my team, but more quickly than email or walking over to their desk.

Pros

Microsoft Teams allows you to stay connected to work (when needed) from the computer OR mobile device. My office will sometimes have group webcam meetings to include employees that are remote, which is helpful to keep them in the loop.

Cons

Microsoft Teams is your average IMing system. It works to message people, but there's not anything particularly special about it. One of the things I don't like about it is sending files. You can be sent a file, but then trying to get it to actually download and finding that file will take you another 5 minutes. Sometimes I'll go to send a file and I'll check back later to see it was never actually...

AvatarImg
AvatarImg

Mahalingam R.

Verified reviewer

Furniture, 5,001-10,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Microsoft Teams logo

Microsoft Teams

Teams to collaborate in agile

Reviewed 2 years ago

Daily agile team meetings.All clarifications resolved using teams and screen sharing.

Pros

Creating groups so everyone included. The call option so we can call directly.Daily meetings with team is handled easily.

Cons

The video quality need improvement .The integration with organizations sometime not showing the user details when mouseover.

KH
AvatarImg

Kaitlin H.

Human Resources, 1,001-5,000 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Microsoft Teams logo

Microsoft Teams

Teams

Reviewed 2 years ago
Pros

I love how easy it is use. I started a new job, sharing screens to train was a life saver! Working remotely and all from home—Microsoft teams was our way of communication for meetings, training and communication.

Cons

I really have no complaints. Sometimes I wouldn’t receive a call but, get a notification for a missed call.

VP
AvatarImg

Vanessa P.

Information Technology and Services, 5,001-10,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Microsoft Teams logo

Microsoft Teams

Microsoft Teams for Communicating

Reviewed 3 months ago

I have found this useful in communicating with colleagues. I enjoy that you have the ability to create a folder where you can share files with a group. This has been helpful for my team and I to share notes or collaborate on a file. I also enjoy that there is a section where you can search for gifs to add to a conversation. I enjoy this more than the previous software we were using for communicating and would highly recommend.

Pros

I like that there are different ways to use this software such as for instant messaging, phone call, or video call.

Cons

I don't like that it is not easy to figure out how to delete a chat that you no longer need saved in your recent section.

TK
AvatarImg

Taylor K.

Insurance, 501-1,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Microsoft Teams logo

Microsoft Teams

Great communication tool

Reviewed 2 years ago

I love using this software daily and I think it makes it extremely easy to talk to anyone within the company

Pros

I love being able to send gifs and reactions to messages in a group as well as being able to have individual chats, calls and group messages going on at the same time

Cons

Sometimes the call quality can deteriorate once a big group is on a call and someone tries sharing a screen

AvatarImg
AvatarImg

Jing Feng C.

Verified reviewer

Computer Software, 10,001+ employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend2/10

Share this review:

Microsoft Teams logo

Microsoft Teams

Microsoft Teams Review

Reviewed a year ago

Overall I feel that Microsoft Teams is a software that has potential, however there are too many flaws at the moment. I am not too satisfied when using Microsoft Teams and sometimes it gets frustrating. Ease of use definitely has to be improved first, before it can compete with other similar products in the market.

Pros

The best part of this software is the ability to store files under a separate tab, and we can switch between the chat and the documents tabs. This allows us to find related documents easily, such as the presentation slides.

Cons

It is not user-friendly. When I am in a call, and I navigate to the chat or document tab, the video call just disappears and it takes me significant time to find out how to switch back to the call. Moreover, the solution to switch back to the call is by "joining" the call again, which does not make sense to the user.

SL
AvatarImg

Safiya L.

Retail, 201-500 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Microsoft Teams logo

Microsoft Teams

Able to connect with other team members

Reviewed 3 years ago

this is very user friendly and love that i can set up meetings.

Pros

love that I can set up meetings with other co-workers. Have an option to have a voice call or video call.

Cons

Sometimes the voice feed can be echoed and sometimes we will have to disconnect and connect back in order to have better reception.

TM
AvatarImg

Tanner M.

Logistics and Supply Chain, 201-500 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Microsoft Teams logo

Microsoft Teams

Easy to keep in touch with the team

Reviewed 3 years ago

Since we are working from home now it is harder to stay in touch throughout the day but with Teams it helps us stay connected throughout the day.

Pros

Each day my team gets on a call and Teams it makes it easy to get everyone on the call without any hassle.

Cons

I don't have any cons about the product to report so far. It's easy to use and make calls to team members or multiple team members.

VC
AvatarImg

Virupaksha C.

Pharmaceuticals, 10,001+ employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Microsoft Teams logo

Microsoft Teams

Easy to use

Reviewed 2 years ago

It is a place of one stop where we can set up meeting, call, and chat

Pros

It has all the features like chat, audio call, video call, meeting set up at one location. It is very easy to use.

Cons

There are not many features that i do not like in this software. sometimes there are connection issues.

AR
AvatarImg

Anonymous Reviewer

Verified reviewer

Food & Beverages, 1,001-5,000 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Microsoft Teams logo

Microsoft Teams

Microsoft Teams Review

Reviewed 3 years ago

Currently we have migrated some of our teams at work from a sharepoint team site to Teams - which has a lot more increased functionality.

Pros

We already use the office suite at my company and I like that this software integrates well with existing programs - for example sharepoint. It's really easy to organise teams at work and keep everyone in the loop regarding updates, files, to-do lists.

Cons

Some of the add-on tabs are not that intuitive to set up and use therefore they are not useful to me.

JG
AvatarImg

Jonathan G.

Computer Software, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Microsoft Teams logo

Microsoft Teams

Powerful Messaging App

Reviewed 2 years ago

Overall I am very happy with Microsoft Teams. I think it is a very powerful messaging app and a must for any business

Pros

Call features such as screen sharing are very useful. The user interface is very clean and easy to use.

Cons

Sometimes I experience call quality issues. I also notice the performance of my computer is impacted when screen sharing on a call.

AS
AvatarImg

Ankur S.

Information Technology and Services, 10,001+ employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Microsoft Teams logo

Microsoft Teams

Easy to use

Reviewed 4 months ago

I am from the IT Team as per my requiremt i have to connect with user on daily baisic to their issue on that case teams will fullfill my requirements

Pros

the Most feature is that we can create schdule meeting and call anytime without any IT support user can easliy to manage call

Cons

i don't think so that anything need to add because Teams is Multitasking app where its alrady fullfill users requirment and if any thing need to add we don't worry about it microsoft team will handle this

MG
AvatarImg

Musunna G.

Financial Services, 501-1,000 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Microsoft Teams logo

Microsoft Teams

Great collaborative tools

Reviewed a year ago
Pros

I love the quick calling and instant connecting feature.

Cons

I would love to see another tab for look at the missed call and all the call details at the same place.

AR
AvatarImg

Anonymous Reviewer

Verified reviewer

Information Technology and Services, 10,001+ employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Microsoft Teams logo

Microsoft Teams

Microsoft Teams Review

Reviewed 2 years ago
Pros

Calling feature of Teams is very good. Teams mobile app is very good and user friendly

Cons

When you share screen , it keeps the existing call on hold . I asks to unmute to use call when sharing a screen.

RB
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RENEE B.

Insurance, 501-1,000 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Microsoft Teams

Microsoft Teams

Reviewed 3 years ago

I have thoroughly enjoy the use of this, as well as the ease of it

Pros

The fact that you are able to step into a virtual meeting with so much ease. During the SA Lock down, this has been phenomenal.

Cons

The sound of the call or video call can be slightly distorted at times, slight delays with a video call as well but i am using that is related to the internet connection being used at the time

AR
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Anonymous Reviewer

Verified reviewer

Package/Freight Delivery, 10,001+ employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Microsoft Teams

Best Product for Managing Remote Teams

Reviewed a year ago

We have built "On-Call Teams" so users from around the world can use their mobile devices and call the "On-Call Team" and whichever member of the team is online at work can answer the call. We have built multiple project boards to maintain large IT projects. Team members are now working 100% remote and are more productive thanks to MS Teams.

Pros

Project boards, tasks, chats, and multiple meeting options have changed the way we do business. We are better able to manage our teams that are spread out around the world and keep up with when items are due and what items may need more attention.

Cons

The integration with Outlook Calendar can be a bit buggy at times if meetings are moved, especially if they have to be moved multiple times. Also the fact that users can click "join" on a meeting that is days away and notify all attendees of the meeting that it has been started can be confusing.