Call Record Analyzer Comparison

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Overview

Call Record Analyzer is a cloud-based platform designed to help small to large organizations create custom reports for a unified communications environment. Key features include pattern recognition, device utilization, custom data formatting, call data management, and alert notifications.
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical Customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
Starting from
Starting from
Starting from
Starting from
Starting from
$415.00/
mo.
month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
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User reviews

No reviews
54321
0
0
0
0
0
  • Value for money
  • Features
  • Ease of use
  • Customer support

Pros

No data

Cons

No data
  • Vendor responds to reviews
  • Last reviewN/A

Key features

  • Total features35
  • Access Control
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Appraisal History
  • Calendar Management
  • Call List Management
  • Call Monitoring
  • Call Recording
  • Call Reporting
  • Call Tracking
  • Call Transfer
  • Caller ID
  • Customizable Reporting
  • Data Filtering
  • Data Format Management
  • Data Import
  • Data Visualization
  • Email Alerts
  • Filtered Views
  • Fraud Detection
  • Historical Analysis
  • Issue Tracking
  • Labeling
  • Monitoring
  • Password Management
  • Performance Management
  • Real Time Monitoring
  • Records Management
  • Reporting & Statistics
  • Role-Based Permissions
  • Search Functionality
  • Usage Tracking
  • User Management
  • Visual Analytics

Integrations

  • Total integrations0
  • Dropbox
  • Facebook
  • G Suite
  • Gmail
  • Google Drive
  • HubSpot CRM
  • HubSpot Marketing
  • Mailchimp
  • Marketo
  • Microsoft Dynamics CRM
  • Microsoft Outlook
  • Office 365
  • Pipedrive
  • Salesforce Sales Cloud
  • Slack
  • SugarCRM
  • Wordpress
  • Zapier
  • Zendesk
  • Zoho CRM

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
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