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Callback Tracker Logo

Callback Tracker

Click to call request form widget for existing sites & blogs

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Callback Tracker Pricing, Features, Reviews and Alternatives

Callback Tracker product overview

Price starts from

9

Per month

What is Callback Tracker?

Callback Tracker is a "click to call" solution that embeds online telephony communications within a website, connecting businesses of all sizes with potential customers. Utilizing a customizable widget featuring an animated call button that can be restyled and re-positioned as desired, initializing a call back request form. The centralized online dashboard also provides admin users with further custom settings, plus a complete history of call recordings for monitoring and review purposes. Callback Tracker automatically records background call audio, logging callback date, call status, duration and the source.

Key benefits of using Callback Tracker

  • Callback Tracker is an intelligent "click to call" communication solution for businesses promoting services online, initiating call conversations between a company and potential customer leads.


  • Callback Tracker embeds an animated call button within an existing website or blog - with plug-ins available for WordPress or Joomla - which can be fully customized in terms of styling and behavior.


  • An administrator dashboard provides users with custom settings for scheduling calls and notifications, choosing a caller greeting voice, and also defining a custom caller ID on business and corporate plans.


  • Calls are recorded automatically for monitoring and review purposes, with a historical archive of recorded conversations stored within the company's personalized dashboard.


  • Callback Tracker can be linked to a Google Analytics account to analyze usage and engagement data, for further review of phone call statistics and visitor behavior.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Email/Help Desk
    Chat

    Training options

    Documentation

    Callback Tracker pricing information

    Value for money

    5.0

    /5

    6

    Starting from

    9

    Per month

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    Callback Tracker features

    Functionality

    5.0

    /5

    6

    Total features

    11

    2 categories

    Most valued features by users

    Alerts/Notifications
    Activity Dashboard
    Call Recording
    Call Monitoring
    Conversion Rate Optimization
    Auto-Dialer
    Call List Management
    Dashboard

    Functionality contenders

    Callback Tracker users reviews

    Overall Rating

    5.0

    /5

    6

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9.5/10
    Rating distribution

    5

    4

    3

    2

    1

    6

    0

    0

    0

    0

    Overall rating contenders

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Great app from a top notch team

    Reviewed 4 years ago

    We are looking forward to the next iteration of this app and the new features we spoke about during a recent meeting with their team - Great job guys!

    Pros

    Callback Tracker has been a great addition to our business. It's easy to use, flexible and the CTA features and reporting are a big plus. The support for this product is excellent, and their team makes use of they feedback they receive.

    Cons

    We have no complaints. We would however would like the ability to export some of the CTA data

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Thank You Call Back Tracker

    Reviewed 4 years ago

    A former SEO company signed us up with Call Back Tracker and when we moved to a different firm we lost the software and we felt a large difference in the leads coming in. We tried another software that you need a programming degree to use. Needless to say, we have switched back to call back tracker and are very happy.

    Pros

    Software is easy to use, install and provides excellent reporting on data and notifications of calls. Very flexible and adaptable to different settings.

    Cons

    I really don't have anything to say negative. I wish it were a little cheaper but is still a value for the service provided.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8/10

    Share this review:

    Good User Experience Chat System

    Reviewed 2 years ago

    Easy to understand, worth the money, good features

    Pros

    The fact that their UI using new approach which let user comfortably contact us choose what channel they want to use

    Cons

    Minimum option to custom the design of it. Although they already have good UI design, but some still need customize

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    A clever, useful call back widget

    Reviewed 4 years ago

    A great overall experience using their product. I think it looks great on website and has some very useful backend features. Their support team is excellent. They make a huge effort to listen to customers and implement new features. Highly recommend this system for any website.

    Pros

    * Love the visual CTA and presence on website * Love the convenience for customers * Love how their team listens to customers * Love the fact they have added goal tracking etc Overall, a very clean, simple call back mechanism that looks great and has some great backend functionality.

    Cons

    There is not much I do not like about this product. Some small requests would be multiple cc/bcc notifications for administrative staff | Additional ad keyword template tracking options for ppc campaigns | ability to target individual pages for callback rather than entire site. However, what it does, it does extremely well!

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    Excellent value packed full of features.

    Reviewed 5 years ago
    Pros

    The support team was very responsive and was willing to make certain customization's to meet my business needs.

    Cons

    I would like to see the add the ability to allow customer to schedule an appointment at a later date and automate the call back process.

    Callback Tracker FAQs and common questions

    Q. What type of pricing plans does Callback Tracker offer?

    Callback Tracker has the following pricing plans:
    Starting from: $9.00/month
    Pricing model: Free, Subscription
    Free Trial: Available


    Q. Who are the typical users of Callback Tracker?

    Callback Tracker has the following typical customers:
    Freelancers, Large Enterprises, Mid Size Business, Small Business


    Q. What languages does Callback Tracker support?

    Callback Tracker supports the following languages:
    English


    Q. Does Callback Tracker offer an API?

    No, Callback Tracker does not have an API available.


    Q. What other apps does Callback Tracker integrate with?

    Callback Tracker integrates with the following applications:
    Google Analytics 360, WordPress, Joomla


    Q. What level of support does Callback Tracker offer?

    Callback Tracker offers the following support options:
    Email/Help Desk, Chat

    Common Callback Tracker comparisons

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