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Callback Tracker is a "click to call" solution that embeds online telephony communications within a website, connecting businesses of all sizes with potential customers. Utilizing a customizable widget featuring an animated call button that can be restyled and re-positioned as desired, initializing a call back request form. The centralized online dashboard also provides admin users with further custom settings, plus a complete history of call recordings for monitoring and review purposes. Callback Tracker automatically records background call audio, logging callback date, call status, duration and the source.
Typical customers
Platforms supported
Support options
Training options
Value for money
5.0
/5
6
Starting from
9
Per month
Value for money contenders
Functionality
5.0
/5
6
Total features
11
2 categories
Functionality contenders
Overall Rating
5.0
/5
6
Positive reviews
100
%
Overall rating contenders
Bradley F.
Verified reviewer
Transportation/Trucking/Railroad, 51-200 employees
Used daily for less than 6 months
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We are looking forward to the next iteration of this app and the new features we spoke about during a recent meeting with their team - Great job guys!
Callback Tracker has been a great addition to our business. It's easy to use, flexible and the CTA features and reporting are a big plus. The support for this product is excellent, and their team makes use of they feedback they receive.
We have no complaints. We would however would like the ability to export some of the CTA data
Dan S.
Transportation/Trucking/Railroad, 51-200 employees
Used daily for 1-2 years
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A former SEO company signed us up with Call Back Tracker and when we moved to a different firm we lost the software and we felt a large difference in the leads coming in. We tried another software that you need a programming degree to use. Needless to say, we have switched back to call back tracker and are very happy.
Software is easy to use, install and provides excellent reporting on data and notifications of calls. Very flexible and adaptable to different settings.
I really don't have anything to say negative. I wish it were a little cheaper but is still a value for the service provided.
Anonymous Reviewer
Verified reviewer
Consumer Goods, 51-200 employees
Used weekly for less than 6 months
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Easy to understand, worth the money, good features
The fact that their UI using new approach which let user comfortably contact us choose what channel they want to use
Minimum option to custom the design of it. Although they already have good UI design, but some still need customize
Jason S.
Marketing and Advertising, 1-10 employees
Used weekly for 1-2 years
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A great overall experience using their product. I think it looks great on website and has some very useful backend features. Their support team is excellent. They make a huge effort to listen to customers and implement new features. Highly recommend this system for any website.
* Love the visual CTA and presence on website * Love the convenience for customers * Love how their team listens to customers * Love the fact they have added goal tracking etc Overall, a very clean, simple call back mechanism that looks great and has some great backend functionality.
There is not much I do not like about this product. Some small requests would be multiple cc/bcc notifications for administrative staff | Additional ad keyword template tracking options for ppc campaigns | ability to target individual pages for callback rather than entire site. However, what it does, it does extremely well!
Freddie D.
Banking, 11-50 employees
Used daily for less than 6 months
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The support team was very responsive and was willing to make certain customization's to meet my business needs.
I would like to see the add the ability to allow customer to schedule an appointment at a later date and automate the call back process.
Q. What type of pricing plans does Callback Tracker offer?
Callback Tracker has the following pricing plans:
Starting from: $9.00/month
Pricing model: Free, Subscription
Free Trial: Available
Q. Who are the typical users of Callback Tracker?
Callback Tracker has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business
Q. What languages does Callback Tracker support?
Callback Tracker supports the following languages:
English
Q. Does Callback Tracker offer an API?
No, Callback Tracker does not have an API available.
Q. What other apps does Callback Tracker integrate with?
Callback Tracker integrates with the following applications:
Google Analytics 360, WordPress, Joomla
Q. What level of support does Callback Tracker offer?
Callback Tracker offers the following support options:
Email/Help Desk, Chat