Callback Tracker Features List

Callback Tracker Reviews

Callback Tracker

Click to call request form widget for existing sites & blogs

5.0/5 (2 reviews)

Callback Tracker Feature Summary

  • Live chat
  • Caller identification
  • Customer engagement center
  • Archiving
  • Automated routing
  • Help desk
  • Widgets
  • Call tracking
  • Website integration
  • Conversion optimization tools
  • Conversion rate optimization
  • SMS integration
  • SMS marketing
  • Email notifications
  • Google Analytics
  • WordPress integration
  • Joomla integration
  • Caller ID
  • Call monitoring
  • Lead capture
  • Admin dashboard
  • Callback scheduling
  • IP address monitoring
  • Campaign specific caller ID

Communications Feature Comparison

Most popular features of all Communications apps

API (110 other apps)
Activity Dashboard (44 other apps)
Automatic Notifications (36 other apps)
CRM Integration (49 other apps)
Call Monitoring (45 other apps)
Call Recording (68 other apps)
Call Reporting (42 other apps)
Call Routing (46 other apps)
Call Transfer (51 other apps)
Caller ID (49 other apps)
Chat (62 other apps)
Conferencing (57 other apps)
Instant Messaging (45 other apps)
Live / Video Conferencing (40 other apps)
Monitoring (41 other apps)
Real Time Analytics (34 other apps)
Receiving (37 other apps)
Reporting & Statistics (35 other apps)
Third Party Integration (50 other apps)
Voice Mail (44 other apps)

Callback Tracker Feature Reviews

2 reviewers had the following to say about Callback Tracker's features:

Leon Goldfeld

Easy to Install and Use. Great custom features.

2017-07-09

Pros

Email updates of calls, missed calls, and recordings.

Cons

not much. the little room for improvement is constantly being addressed.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Freddie Deutsch

Excellent value packed full of features.

2017-06-22

Pros

The support team was very responsive and was willing to make certain customization's to meet my business needs.

Cons

I would like to see the add the ability to allow customer to schedule an appointment at a later date and automate the call back process.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more