Callmaker Features

Callmaker

Automatic callbacks for website visitors within 25 seconds

5.0/5 (2 reviews)

Competitor Feature Comparison

API
Access Controls/Permissions
Account Management
Activity Dashboard
Activity Tracking
Alerts / Escalation
Alerts/Notifications
Analytics/ROI Tracking
Appointment Management
Assignment Management
Audit Trail
Auto-Dialer
Auto-Responders
Automated Routing
Automatic Call Distribution
Batch Communications
Billing & Invoicing
CRM
Call Center Management
Call Logging
Call Monitoring
Call Recording
Call Reporting
Call Routing
Call Scripting
Call Transfer
Canned Responses
Case Management
Cataloging/Categorization
Chat/Messaging
Client Portal
Collaboration Tools
Communication Management
Computer Telephony Integration
Configurable Workflow
Contact Database
Customer Database
Customer Engagement
Customer History
Customer Segmentation
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Templates
Dashboard
Data Import/Export
Decision Support
Discussions / Forums
Document Management
Document Storage
Email Distribution
Email Management
Email Templates
Employee Management
Event Triggered Actions
Feedback Management
File Sharing
Form Builder
Forms Management
Full Text Search
Gamification
Help Desk Management
IVR / Voice Recognition
Inbound Call Center
Interaction Tracking
Issue Management
Issue Scheduling
Knowledge Base Management
Knowledge Management
Live Chat
Manual Dialer
Mobile Access
Multi-Channel Communication
Multi-Channel Data Collection
Multi-Country
Negative Feedback Management
Offline Form
On-Demand Communications
Outbound Call Center
Performance Management
Performance Metrics
Personalization
Predictive Dialer
Prioritization
Proactive Chat
Project Management
Purchasing & Receiving
Queue Management
Quotes/Estimates
Real Time Notifications
Real-Time Chat
Real-time Consumer-facing Chat
Real-time Updates
Reporting & Statistics
Reporting/Analytics
Role-Based Permissions
Routing
SMS Messaging
SSL Security
Screen Sharing
Self Service Portal
Service Level Agreement (SLA) Management
Social Media Integration
Support Ticket Management
Support Ticket Tracking
Surveys & Feedback
Task Management
Template Management
Text Editing
Third Party Integrations
Transcripts/Chat History
Transfers/Routing
VoIP
Widgets
Workflow Configuration
Workflow Management
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API
Access Controls/Permissions
Account Management
Activity Dashboard
Activity Tracking
Alerts / Escalation
Alerts/Notifications
Analytics/ROI Tracking
Appointment Management
Assignment Management
Audit Trail
Auto-Dialer
Auto-Responders
Automated Routing
Automatic Call Distribution
Batch Communications
Billing & Invoicing
CRM
Call Center Management
Call Logging
Call Monitoring
Call Recording
Call Reporting
Call Routing
Call Scripting
Call Transfer
Canned Responses
Case Management
Cataloging/Categorization
Chat/Messaging
Client Portal
Collaboration Tools
Communication Management
Computer Telephony Integration
Configurable Workflow
Contact Database
Customer Database
Customer Engagement
Customer History
Customer Segmentation
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Templates
Dashboard
Data Import/Export
Decision Support
Discussions / Forums
Document Management
Document Storage
Email Distribution
Email Management
Email Templates
Employee Management
Event Triggered Actions
Feedback Management
File Sharing
Form Builder
Forms Management
Full Text Search
Gamification
Help Desk Management
IVR / Voice Recognition
Inbound Call Center
Interaction Tracking
Issue Management
Issue Scheduling
Knowledge Base Management
Knowledge Management
Live Chat
Manual Dialer
Mobile Access
Multi-Channel Communication
Multi-Channel Data Collection
Multi-Country
Negative Feedback Management
Offline Form
On-Demand Communications
Outbound Call Center
Performance Management
Performance Metrics
Personalization
Predictive Dialer
Prioritization
Proactive Chat
Project Management
Purchasing & Receiving
Queue Management
Quotes/Estimates
Real Time Notifications
Real-Time Chat
Real-time Consumer-facing Chat
Real-time Updates
Reporting & Statistics
Reporting/Analytics
Role-Based Permissions
Routing
SMS Messaging
SSL Security
Screen Sharing
Self Service Portal
Service Level Agreement (SLA) Management
Social Media Integration
Support Ticket Management
Support Ticket Tracking
Surveys & Feedback
Task Management
Template Management
Text Editing
Third Party Integrations
Transcripts/Chat History
Transfers/Routing
VoIP
Widgets
Workflow Configuration
Workflow Management
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API
Access Controls/Permissions
Account Management
Activity Dashboard
Activity Tracking
Alerts / Escalation
Alerts/Notifications
Analytics/ROI Tracking
Appointment Management
Assignment Management
Audit Trail
Auto-Dialer
Auto-Responders
Automated Routing
Automatic Call Distribution
Batch Communications
Billing & Invoicing
CRM
Call Center Management
Call Logging
Call Monitoring
Call Recording
Call Reporting
Call Routing
Call Scripting
Call Transfer
Canned Responses
Case Management
Cataloging/Categorization
Chat/Messaging
Client Portal
Collaboration Tools
Communication Management
Computer Telephony Integration
Configurable Workflow
Contact Database
Customer Database
Customer Engagement
Customer History
Customer Segmentation
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Templates
Dashboard
Data Import/Export
Decision Support
Discussions / Forums
Document Management
Document Storage
Email Distribution
Email Management
Email Templates
Employee Management
Event Triggered Actions
Feedback Management
File Sharing
Form Builder
Forms Management
Full Text Search
Gamification
Help Desk Management
IVR / Voice Recognition
Inbound Call Center
Interaction Tracking
Issue Management
Issue Scheduling
Knowledge Base Management
Knowledge Management
Live Chat
Manual Dialer
Mobile Access
Multi-Channel Communication
Multi-Channel Data Collection
Multi-Country
Negative Feedback Management
Offline Form
On-Demand Communications
Outbound Call Center
Performance Management
Performance Metrics
Personalization
Predictive Dialer
Prioritization
Proactive Chat
Project Management
Purchasing & Receiving
Queue Management
Quotes/Estimates
Real Time Notifications
Real-Time Chat
Real-time Consumer-facing Chat
Real-time Updates
Reporting & Statistics
Reporting/Analytics
Role-Based Permissions
Routing
SMS Messaging
SSL Security
Screen Sharing
Self Service Portal
Service Level Agreement (SLA) Management
Social Media Integration
Support Ticket Management
Support Ticket Tracking
Surveys & Feedback
Task Management
Template Management
Text Editing
Third Party Integrations
Transcripts/Chat History
Transfers/Routing
VoIP
Widgets
Workflow Configuration
Workflow Management
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Callmaker Feature Reviews

2 reviewers had the following to say about Callmaker's features:

Michael S.

Great product, progressing fast

2016-06-03

Callmaker is a great tool to increase the number of sales calls as well as to understand the traffic sources of your leads

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
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Andrew T.

Great product, progressing fast

2016-06-03

Thanks to Callmaker, we are getting more calls from customers everyday.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No

Response from Callmaker


Thanks Andrew!

Read more