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CallRail vs Corrigo Enterprise Comparison

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Overview

Category Leaders

An analytics platform designed for those who rely on quality calls and inbound leads to measure success.

Corrigo is a facilities and service management platform for field service providers which provides tools for dispatch control,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from
$

45

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

103

30

6

2

4

  • Value for money
  • Ease of use
  • Features
  • Customer support
93%
would recommend this app

4.3

5

4

3

2

1

10

10

2

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
95%
would recommend this app

Pros

It is excellent for capturing calls related to the specific campaign so we can evaluate its effectiveness and quality of leads it sent our way.

AR

Anonymous Reviewer

I hope they upgrade and it turns out to be amazing. I'm willing to give them a chance to prove themselves.

Trezelle M.

The UI is very nice, the tracking seems to do a very good job and is accurate. I love the ability to record calls and add numbers at will.

Steve G.

Pros

The Appearance and ease of use make it pleasurable to use, because all navigation controls are visible, clear and accessible.

MV

Marla V.

I don't know if the company will allow this in the review, but my rep has given me fantastic help whenever I've needed it and she is the primary reason why I am a Corrigo customer.

DB

David B.

The thing I like the most is the freedom I have to make changes within the system. I appreciate the extensive the reporting features and the capabilities to export to different formats.

TM

Tamara M.

Cons

They are unethical, they added a charge to my account without me opining in for that additional service. They refuse to issue a refund for that.

Saeed K.

I really can not say we have ever had any problems with this software. The biggest con is we do not use it enough for whatever reason.

BJ

Bruce J.

The lack of assistance in completing tasks after the initial set up of the first project.

RC

Renee C.

Cons

Corrigo will pick it up and work with that date , the same issue if an email was input wrong in MRI then Corrigo will receive the wrong email.

II

Ingrid I.

The only con I can think of is that if you input some information wrong in MRI.

II

Ingrid I.

The program has several drawbacks, with the biggest being its very poor search function.

DB

David B.

  • Vendor responds to reviews
  • Last review2 months ago
  • Vendor responds to reviews
  • Last review2 years ago

Key features

  • Total features62
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Analytics/ROI Tracking
  • Archiving & Retention
  • Asset Lifecycle Management
  • Asset Tracking
  • Automatic Call Distribution
  • Barcoding/RFID
  • Billing & Invoicing
  • Call Center Management
  • Call Disposition
  • Call List Management
  • Call Logging
  • Call Monitoring
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Scripting
  • Call Tagging
  • Call Tracking
  • Call Tracking Metrics
  • Call Transcription
  • Call Transfer
  • Caller ID
  • Caller Profiles
  • Campaign Analytics
  • Chat/Messaging
  • Commercial Properties
  • Computer Telephony Integration
  • Contract/License Management
  • Conversion Tracking
  • Cost Tracking
  • Customer Database
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Data Import/Export
  • Dispatch Management
  • Document Management
  • Electronic Signature
  • Equipment Maintenance
  • Equipment Management
  • Equipment Tracking
  • Event Triggered Actions
  • Facility Management
  • Facility Scheduling
  • File Transfer
  • Fixed Asset Management
  • For Mechanical Equipment
  • For Schools
  • IT Asset Management
  • IVR / Voice Recognition
  • Inbound Call Center
  • Incident Management
  • Inspection Management
  • Interaction Tracking
  • Inventory Control
  • Inventory Management
  • Inventory Tracking
  • Job Management
  • Keyword Tracking
  • Lead Capture
  • Lead Distribution
  • Lead Management
  • Lead Qualification
  • Live Chat
  • Maintenance Management
  • Maintenance Scheduling
  • Mobile Access
  • Monitoring
  • Multi-Campaign
  • Multi-Channel Communication
  • Parts Management
  • Performance Metrics
  • Predictive Maintenance
  • Preventive Maintenance
  • Queue Management
  • Quotes/Estimates
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Reporting
  • Recording
  • Recurring Appointments
  • Reporting & Statistics
  • Reporting/Analytics
  • Residential Properties
  • Role-Based Permissions
  • Routing
  • Scheduling
  • Service History
  • Source Tracking
  • Tagging
  • Technician Management
  • Third Party Integrations
  • Vendor Management
  • Visual Analytics
  • Voice Mail
  • Warranty Tracking
  • Web Forms
  • Work History
  • Work Order Creation
  • Work Order Management
  • Workflow Management
  • Total features51
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Analytics/ROI Tracking
  • Archiving & Retention
  • Asset Lifecycle Management
  • Asset Tracking
  • Automatic Call Distribution
  • Barcoding/RFID
  • Billing & Invoicing
  • Call Center Management
  • Call Disposition
  • Call List Management
  • Call Logging
  • Call Monitoring
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Scripting
  • Call Tagging
  • Call Tracking
  • Call Tracking Metrics
  • Call Transcription
  • Call Transfer
  • Caller ID
  • Caller Profiles
  • Campaign Analytics
  • Chat/Messaging
  • Commercial Properties
  • Computer Telephony Integration
  • Contract/License Management
  • Conversion Tracking
  • Cost Tracking
  • Customer Database
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Data Import/Export
  • Dispatch Management
  • Document Management
  • Electronic Signature
  • Equipment Maintenance
  • Equipment Management
  • Equipment Tracking
  • Event Triggered Actions
  • Facility Management
  • Facility Scheduling
  • File Transfer
  • Fixed Asset Management
  • For Mechanical Equipment
  • For Schools
  • IT Asset Management
  • IVR / Voice Recognition
  • Inbound Call Center
  • Incident Management
  • Inspection Management
  • Interaction Tracking
  • Inventory Control
  • Inventory Management
  • Inventory Tracking
  • Job Management
  • Keyword Tracking
  • Lead Capture
  • Lead Distribution
  • Lead Management
  • Lead Qualification
  • Live Chat
  • Maintenance Management
  • Maintenance Scheduling
  • Mobile Access
  • Monitoring
  • Multi-Campaign
  • Multi-Channel Communication
  • Parts Management
  • Performance Metrics
  • Predictive Maintenance
  • Preventive Maintenance
  • Queue Management
  • Quotes/Estimates
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Reporting
  • Recording
  • Recurring Appointments
  • Reporting & Statistics
  • Reporting/Analytics
  • Residential Properties
  • Role-Based Permissions
  • Routing
  • Scheduling
  • Service History
  • Source Tracking
  • Tagging
  • Technician Management
  • Third Party Integrations
  • Vendor Management
  • Visual Analytics
  • Voice Mail
  • Warranty Tracking
  • Web Forms
  • Work History
  • Work Order Creation
  • Work Order Management
  • Workflow Management

Integrations

  • Total integrations60
  • Dropbox Business
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • Google Drive
  • Google Workspace
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft Teams
  • Pipedrive
  • Salesforce Sales Cloud
  • Slack
  • SugarCRM
  • Wordpress
  • Zapier
  • Zendesk
  • Zoho CRM
  • Total integrations2
  • Dropbox Business
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • Google Drive
  • Google Workspace
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft Teams
  • Pipedrive
  • Salesforce Sales Cloud
  • Slack
  • SugarCRM
  • Wordpress
  • Zapier
  • Zendesk
  • Zoho CRM