GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Our commitment
Independent research methodology
Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
How GetApp verifies reviews
GetApp carefully verified over 2 million reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.
How GetApp ensures transparency
GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.
Callroute
The complete Teams Phone solution for your business.
Last updated: March 2025
Callroute Reviews
13 reviews
Recommended
Jamie G.
Retail, 51-200 employees
Used daily for 1-2 years
Share this review:
The fact the service and overall feature offering has continually improved ever since we started with them.
The ease and support when moving to this solution, and its constant evolution over time.
When we took the service the portal lacked many of the features that are now available.
Thank you for your review, Jamie! It's great to hear you you value the continuous development that goes into our products. The team build out new features and releases each month to keep improving user experience and increase the benefits to businesses. Lots more coming your way!
Verified reviewer
Insurance, 11-50 employees
Used daily for less than 6 months
Share this review:
Very good product and a user friendly interface
Callroute product is simple and easy to configure with your own Microsoft tenant i also like the simplicity of the Callroute app.
Reporting tool can be improved to have custom reports available at the moment only can use default reports on the dashboard.
Thank you for your review! We are so pleased to hear you found so much value in Callroute over others on the market. We will share your feedback on custom reports to with Development Team as we are always looking for ways to improve our platform. We have released new reporting functionality recently and will be sharing a video on this very shortly. You can find all the latest information here: https://bit.ly/sept-24-releases.