CallSquad Outbound call campaign software for teams ( 5.0/ 5 4 reviews) 47 Alternatives to CallSquad
Explore a recommended list of CallSquad alternatives for your business in 2019. Compare alternatives to CallSquad side by side and find out what other people in your industry are using. Let GetApp help you determine if the competition offer better features or value for money.
Power dialer & outbound sales acceleration software for SMBs
What users mention about PhoneBurner See all reviews PhoneBurner is super easy to use and has a ton of amazing features. Anyone can log in and easily pick up how to use this system. Very good, not give them and excellent since there is always room for improvements. Everything from the free trial, to the ease of using it, to the customer service was excellent.
Awarded Outbound Contact Center Software (24/7 U.S. Support)
What users mention about Ytel Platform See all reviews Customer service reps have been rude if you mention wanting to give negative feedback or talk to someone else about an issue. We are very happy with the Ytel platform and technology. Excellent product with more features than described.
Convert more leads in less time!
Open source call center software with predictive dialer
What users mention about VICIdial See all reviews We are currently using Vicidial for our inbound callcenter and working great. Kudos on a great piece of software. We love this program and its flexibility. It has clear advantages over other program we used. VICIdial is great piece of software that provides great help in managing huge call campaign with many agents involved.
100% free CRM, collaboration and communication tool suite
What users mention about Bitrix24 See all reviews Poor technical support, lack of access to all services for a long time, there is no guarantee of system recovery if data is lost. After using this app for a while, I can tell that this is an excellent tool. We are very happy of its functionalities. I lost my account as I was not using it during my traveling, and I lost all my data associated with.
Cloud-based call center solution for SMBs
What users mention about ChaseData See all reviews Customer Support are very friendly and helpful. I would definately recommend this software.
Auto dialers for lead generation & telemarketing
Sales dialer with voice intelligence technology
Cloud-based dialer & CRM solution
Mobile optimized cloud call center with multichannel routing
What users mention about PureCloud See all reviews For the past 6 months we have suffered ongoing service outages, large scale loss of call center report data, HIPAA violations. PureCloud is a great product, very agile and innovative and love the "almost" cloud based architecture. It's easy to use and is so feature rich out of the box it. The organisation loves the collaboration tools.
Outbound contact center software for business of all sizes
Unified fax, SMS, email & voice communication platform
Cloud Contact Center Software
What users mention about NICE inContact See all reviews I love the ease of supervisor functions such as coaching and monitoring, it's super easy to switch between calls, and makes multitasking amazing. They are, by far, the worst company I've ever had the horrible experience of dealing with. How smart and futuristic it is, I like the algorithm it uses and how it is like a smart phone but for scheduling.
Enterprise screen sharing
What users mention about CrankWheel See all reviews Of course, not having any glitches with the screen share is also super important, & I'm very satisfied with the results of each connection. Great idea for product where demoing is helpful. My only nit-pick was the fact that it was difficult to figure out how to add my own conferencing service instead of using the one provided with the software.
Cloud call center for customer support & sales
Inside Sales Communication Platform
Web-based predictive dialer for efficient outbound calling
A cloud-based business phone service
What users mention about FluentStream See all reviews We have had some issues due to bandwidth but nothing to do with FluentStream. They have been supportive and outstanding on every front. Support has been superb for us - quick responses and semi-custom solutions, software offers many setup options, USA competent support. This is easy, the service is responsive... the price is right, the reliability is exceptional.
Voice & Text Message Broadcasting Made Easy
Sales and marketing CRM for growing businesses
What users mention about Agile CRM See all reviews Very user friendly and easy to use. The dashboards are very good and can be personalised according to the sales funnel of the company. The interface is nice and easy to use, multiple people can use it at once. You can automate campaigns and triggers, which is useful. I have integration of Gmail & Mailgun for outbound emails. And recently by mistake, I have found that AgileCRM steals emails from billing.
The Deskforce solution for boosting agent performance
What users mention about Predictive Dialer See all reviews Horrible, not working, and not even refunding or replying to refund requests. I am very much satisfied with the high quality of the way it works and would gladly recommend it to similar customer. Very happy with this dialer, they changed my business and made my agents much more productive as a result. Thank you very very much.
Predictive dialer solution for call centers
All-in-one Cloud Contact Center Software
What users mention about VCC Live See all reviews Software management is easy, project management is transparent. It is also excellent for working at home or everywhere. We've been using VCC surface since 2015, it's really a great help in managing calls. Excellent solution for distributed call center operations and home agents.
Multi-channel contact center
Cloud-based outbound call center software
Predictive Dialing solution for ARM system integration
Sales process automation solution
Predictive lead scoring for sales & marketing
Capture, transcribe & analyze sales team calls & meetings
What users mention about Chorus See all reviews Ability to shadow calls that others have made, at any time I want, with ability to selectively choose only useful calls. I really like the ability to tag moments of a call to reference them in the future or share them with other members of my team. Big fan of the sharing options. The ability to pick up key parts of the sales process(Closing Remarks, BANT, Etc).
Generate B2B sales leads from website visitors
What users mention about Leadfeeder See all reviews Leadfeeder has been a great help to identify the companies which visit our website. I don't think there is much more that I would want out of this software. I think they have done a fantastic job. Overall I have been very please with the product. It provides a great quick-glance for the sales.
Digital Marketing Optimization Software
Virtual assistant for sales & marketing teams
The fastest way to make more sales calls.
What users mention about Kixie See all reviews Dropped calls, so complicated to do a 3-way call or a transfer and most of the time the call will drop. The power list dialer is in beta, but it's useless. The support staff is committed to customer happiness, his support with the software is much needed and he gets five stars for it. The limited minutes plan is reasonably priced but only allows for 300 minutes a month, which is not a lot if you are making calls every day.
Predictive dialer CRM with VoIP for call centers.
Email communication & sales productivity application
What users mention about Mixmax See all reviews Having a little trouble attaching this to salesforce. That being said, it's more of a Salesforce problem than it is a Mixmax problem. This is a great product. I personally have enjoyed using it better than other systems out in the market. I can brand everything with our colors and typefaces. The scheduling tool is amazing and the way it displays in the email is beautiful. What users mention about Freshsales See all reviews Ability to add one's own fields is brilliant. It is very easy to use and the support is excellent. Support is awesome, ability to solve and customize the system with people that care. Great for follow up and organization. Love that we can see the history of the customer.
Call center CRM-integrated software
A simple CRM built just for small businesses
What users mention about Less Annoying CRM See all reviews Once I figured out how to navigate the ease of navigation and categorizing clients is the best.
Conversation intelligence technology for sales teams
What users mention about Gong.io See all reviews The best part is that the solution seamlessly integrates with your existing apps and is super easy to use. I love the ability to find certain verbiage. Like that you can send snippets of a call. This has helped me to ensure that my team is applying their training and being as successful as they can be.
Cloud-based CRM & Sales Automation
What users mention about Salesforce Sales Cloud See all reviews Good good good I thought it was excellent this cloud, above all, the easy access, you simply register and ready very safe and reliable. Has some great features that could be really useful. Great integration with other platforms and services. Overall I think Salesforce is a great investment and helps our business to be efficient and successful.
CRM built by salespeople, for salespeople
What users mention about Pipedrive See all reviews The reports is fantastic, like it very much. The application is very easy to use and the simplicity of the software is fantastic. Amazing infrastrucutre and UI with sales pipeline. The graphs are just very beautiful. Notes, planned activities are easy and logical, helps with account planning and sales rep evaluations. Customer Service is outstanding.
Sales automation solution for Salesforce & Gmail users
What users mention about Groove See all reviews I don't personally see this as much of a hindrance but non tech-savvy users can sometimes get frustrated by this "inconvenience. Groove is such a great feature that really helps my team track prospects better and really helps us with our follow up strategy. I like the ease of use, its very intuitive and helpful to have the on line for quick questions.
Messenger-based sales tool for SMBs and entrepreneurs
What users mention about amoCRM See all reviews I recommend to try amoCRM to everyone, who is interested in profit and business development. This will help you manage accounts very effectively. There is nothing I can tell, all problems or errors are immediately corrected, so our business is not affected by them. Super affordable... almost too good to be true. As a business developer I now recommend AMOCRM to all my clients.
Inbound, outbound & blended cloud contact center
All-in-one predictive dialer & inbound call center solution
What users mention about CallTools See all reviews Excellent cloud, fast, efficiency, safe, secure, it helps me a lot with all the feature that includes. M still not sure why the abandoned percentage is so high when than the actual abandoned rate that I set is low. Also not easy to understand the advantages/disadvantages of Power dialer vs Predictive. The only drawback I have noticed to CallTools is that sometimes if the client hangs up on an inbound call, the contact will become stuck on the screen.
Great call center software for SMB and Enterprises
What users mention about Voiptime Cloud See all reviews Thanks to click-to-call, we save tone of time. In addition, it is so useful that you can add notes and change date while still on the call. One of the best things about this software is that it constantly improves. As a result, we gain the respect and trust of the people and became one of the most sought after companies in the industry.
Cloud based auto dialer & lead management platform
Cloud contact and call center software
What users mention about Five9 See all reviews The software is outstanding and the support offered is even better. It's complicated, but not impossible with the help of the Five9 staff. Very easy to use, good reporting, and great support. Our implementation manager was there during and after the implementation phase. Conrad is fantastic to work with, he has made our transition to Five9 dialers so easy and wonderful.
Telephony and call center app
What users mention about CallFire See all reviews It's been great for recouping late payments in my small business. The UI is easy to navigate and all major features are clearly accessible from nearly anywhere. Sometimes customer support took a while to respond. But I'm an impatient guy.
Intuitive cloud contact center software solution
Call & Contact Center Software Focus Contact Center
Hosted predictive dialer & integrated PBX phone system
Predictive dialer software for enterprise call centers
Omnichannel contact management with compliance
Contact Center Solutions for Customer Experience Excellence
Web-based predictive dialer software for call centers
What users mention about SpitFire See all reviews My experience with the representatives of this company and the software are always excellent. The Spitfire system is a wonderful piece of technology. It dials very fast - very easy to use - II have been using dialing systems for years and this is by far the very best on the market.
Beautiful Contact Center Solution - Omnichannel - All in One
Lead management software and CRM solution - The Power of Simplicity
What users mention about VanillaSoft See all reviews The platform has amazing reporting features all very attractive in one of the easy to access dashboard. Clients love the responsiveness we can offer to their questions and suggestions on how they can improve their campaigns. It is very user friendly and provides intelligent info and feedback on reporting for our clients. The layout is very simple yet effective.
Sales dialing cloud-based solution
Communication solution for call management & distribution
Omnichannel Cloud Contact Center Solutions
Sell More with an AI System of Growth
What users mention about InsideSales See all reviews I love InsideSales.com platform. I recommend it to anyone trying to rocket their sales. I have experienced some issues with call recordings and lagging times with it taking time to reload before each activity. Inability to see the open or click percentage in the tool. Cannot do round robin call monitoring.
Intelligent sales call handling with native CRM integration
Branch helps hourly workers get ahead financially.
What users mention about Branch Messenger See all reviews I love that you can communicate with your coworkers through this app. I also love that it helps you to remember you are working. Very reliable, easy to use, and helpful to my success with my job. Also their customer support is excellent. I am able to know when my work starts beforehand. I love it and it's awesome because I am a very busy person.
Phone system for support and sales teams
What users mention about Aircall See all reviews The app is basic and good for what you want it to do. It is very easy to use and effective. It took me and our team some time to get used to the user-interface, trying to figure out where everything is really was a pain. Also, this is made even worse when using Aircall on a mobile device. We had a great experience with the mac os app. The customer service is great, they answer to the phone quicly and help us when needed.
VOIP Predictive Dialer | Call Center Predictive Dialer | Hosted Predictive Dialer
Scalable cloud contact center for telemarketing needs
All-in-one Contact Center Software
Complete multi-channel cloud contact center solution
What users mention about Autom8 Enterprise See all reviews I genuinely cant pick any flaws, if there are ever any weaknesses i feel it will be in the customer service as the software is 10/10. Great people to work with, will definitely help your business growth. My sales team is very happy with it. I would definitely recommend this software for any distributed call centre.
Voice broadcasting platform for political campaigns & more
Data intelligence engine for outbound calling
Cloud-based call center solution
Enable inbound and outbound omni-channel contact.
Omni-channel cloud contact center
What users mention about Connect First See all reviews This is a great software, the outstanding technical support makes the difference. I highly recommend Connect First. Customer service is amazing and a great product. Easy to use and up time is excellent. There is nothing better than working with a forward thinking company that provides great service.
Omnichannel cloud call center software
What users mention about Bright Pattern See all reviews Again I love how stable it is. When we're down, we lose money. We recently deployed ServicePattern in a big financial institution and our customers were just shocked how quick the installation was. They are always willing to assist and will even do training as needed. If there are technical issues side they are quite to assess and diagnose the problem and get back to you promptly.
Predictive Call Center, Voice and Text Broadcasting app
What users mention about CallHub See all reviews CallHub is the best solutions I have used up to now for my communication campaigns. I will keep using and do recommend strongly. It actually replaces many operators and the mass texting options is the one which attracts me and in love with. Ease of use for me and everyone I have worked with. Has all the capabilities a medium size company needs.
#1 Customer Acquisition Platform
What users mention about Salestools.io See all reviews They get you for a 2 month contract, a. Customer service is terrible, they do not refund you, even if the product is not as described. Terrible customer service and impossible to close your account. Me and my team are having an amazing time using Salestools.
Real-time, sales content engagement analytics platform
Telemarketing Campaign Management SaaS for telesales teams
Multi-channel sales acceleration software
Respond, Connect & Convert
A Next-Generation Sales Automation Platform.
Customer intelligence software
Delivering live conversations with inbound leads, on demand.
Next-level sales enablement for sharper execution
Integrated business management for SMBs
Instant response callback tool & mobile app
Click to call request form widget for existing sites & blogs
Data-driven sales acceleration platform for sales teams
Ciara, your all-in-one conversation assistant.
Web-based sales follow-up automation system
Lead Management for Call Centers and Sales Teams
Generate sales with auto-prioritization
What users mention about Velocify See all reviews This software is good, but the speed is slow. If Velocify had a nice speed to it, it would be perfect. Features, performance, and support are superb. Rarely experience downtime and the interruptions in service that do occur are resolved quickly. I love the Lead distribution and disposition. It makes it easy to do business and be super efficient.
Free lead generation & callback software
Cloud Contact Center & Inside Sales Software for Salesforce
What users mention about NewVoiceMedia See all reviews Did not even know who our Account Manager was till we decided to cancel the contract. The app runs on obsolete technology. Really disappointed with the overall experience. Did not receive any onboarding, adoption or ongoing support from their end despite having paid for professional services. Great on site implementation team. Totally customization IVR solution, call recording, etc.
The Leader in Technographics
What users mention about Datanyze See all reviews Generating a list of companies that use X CRM or Y ESP that may be interested in your product is a winning move. Overall it is a decent product but the data is very inaccurate and sometimes this has resulted in a very wrong impression going out to our buyers. Outside of that, minor lags and the occasionally inaccurate revenue are the only shortcomings.
Sales Engagement Platform
What users mention about Outreach See all reviews I love the tool and what it does for my outreach to larger companies, groups, and teams. I save time and energy that is then focused elsewhere. I love the functionality and the ability to save me time when calling in blocks. The workflow is very intuitive and easy to use. This program is an absolute disaster. It should be illegal to make a product this bad.
Effective inside sales management with automated prospecting.
What users mention about Platformax See all reviews I like the functionality, and the promise of more seamless integration with some of my other favorite tools I also use. But at the end of the day, there was always something missing, like reporting, no support for call center sales activities, no integration to 3rd party tools, bad UI &UX and so on. The interface is user friendly and easy to navigate once you get used to it. It provides a lot of benefits, specially for that price.