CallThread Pricing, Features, Reviews & Comparison of Alternatives

CallThread

Call tracking and campaign management tool

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CallThread overview

What is CallThread?

CallThread is a call tracking platform that enables users to track, record, and buy pay-per-call phone leads within one tool. CallThread can be used as a standalone solution or as part of a programmatic North American pay-per-call network.

At the start of each campaign users can select local and toll free numbers, including vanity numbers that are more relevant to their business and/or location, that have not been used in the last three months. A call tracking widget can then be embedded within a webpage to enable accurate reporting. Existing phone numbers can be ported to CallThead within two days in order to streamline tracking.

CallThread supports a variety of call routing options based on location and time of day in order to ensure that businesses only get relevant calls at the time and place where these calls can be best served. With CallThread's IVR and voicemail capabilities voice menus and greetings can be created to help route and filter calls when noone is available to answer them. In addition, CallThread is able to filter out suspicious and robocalls to ensure businesses only work with actionable leads.

For businesses that chose to purchase their leads from integrated pay-per-call networks, a variety of campaign management options are available, including self-service campaigns where businesses set up their bids and lead parameters. Lead pricing is based on business categories and a bid optimization tool is provided within the system to help users identify their ideal price point for lead purchasing. Enhanced geotargeting through clickable maps and category recommendations offer additional campaign fine-tuning options.

Real-time reporting for campaign volume, call sources, and conversion rates is available through a reporting dashboard which also serves as a repository for all recorded calls. Recorded calls can then be transcribed, with both callers and receivers identified, and scored to help with lead prioritization.
callthread.com

Pricing

Starting from
$49/month
Pricing options
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States

Supported languages

English
CallThread screenshot: Callthread lead generation screnshotCallThread screenshot: Callthread performance tracking screenshotCallThread screenshot: Callthread call tracking screenshot

CallThread reviews

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CallThread pricing

Starting from
$49/month
Pricing options
Free
Free trial
Subscription
View Pricing Plans

Basic Plan: free for 1 user license
Advanced Plan: $49/month for 5 user licenses, 20 local call tracking numbers, and 1000 local call tracking minutes
Enterprise Plan: $499/month for 10 user licenses, 100 local call tracking numbers, and 15,000 local call tracking minutes

Additional usage fees are applied to local numbers, toll free numbers, local minutes, and toll free minutes. Fees depend on the chosen pricing plan. Contact CallThread for more information.

CallThread features

Activity Dashboard
Call Recording
Call Reporting
Call Routing
Real Time Reporting
Reporting & Statistics
Voice Mail

API (179 other apps)
Automatic Notifications (72 other apps)
CRM Integration (77 other apps)
Call Monitoring (75 other apps)
Call Transfer (77 other apps)
Caller ID (72 other apps)
Chat (88 other apps)
Communication Management (61 other apps)
Conferencing (81 other apps)
Instant Messaging (68 other apps)
Monitoring (70 other apps)
Third Party Integration (109 other apps)
Video Conferencing (64 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

Additional information for CallThread

Key features of CallThread

  • Call Recording
  • Call Routing
  • Campaign Management
  • Conversion Tracking
  • IVR / Voice Recognition
View All Features