CircleLoop Pricing, Features, Reviews & Comparison of Alternatives

CircleLoop

Web-based business telephony system with native app support

4.67/5 (6 reviews)

CircleLoop overview

CircleLoop is a UK-based business VoIP provider that offers a cloud-based telephony system supported by desktop and mobile apps requiring no additional hardware. Flexible, contract-less pricing plans start with a PAYG rate of £5 per user per month (+ VAT), and include a choice of one UK number from a broad local, national and mobile selection. International numbers from over 80 countries can also be added, while unlimited outgoing calls to all UK landlines and many UK mobiles are included in plan. International calls to 170+ countries can also be made under a starting rate of 3p per minute, with the sending and receipt of SMS text messages also possible where needed from a CircleLoop mobile number.

Subscriptions also go on to include all subsequent system features that include live call transfer within team members, conferencing, out of hours call forwarding to another UK number, plus on-demand call recording (in beta). Personalized voicemail allows for greetings to be set, while voicemails themselves can be converted to text and sent to CircleLoop's live activity feed or an email address. Smart notifications ensure that preferences over call and activity alerting are configurable, with device syncing ensuring that usage across mobile or desktop platforms is kept up-to-date.
www.circleloop.com

Pricing

Starting from
$5/month
Pricing options
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United Kingdom

Supported languages

English
CircleLoop screenshot: CircleLoop has native mobile apps for iOS and Android devices, along with desktop apps for Mac and Windows platforms alsoCircleLoop Desktop App (1.0.5) - Quick WalkthroughCircleLoop screenshot: Call analytics provide visual feedback on call activity, while user performance can be viewed within a live team activity feedCircleLoop screenshot: CircleLoop is a 100% self-service solution, with a host of call settings including out of hours options etcCircleLoop screenshot: The system allows for the setting up of local UK phone numbers or international ones for most parts of the globeCircleLoop screenshot: The software supports and facilitates collaboration for business teams with shared numbers, call transfers, conference calling and integration with popular team chat toolsCircleLoop screenshot: Native mobile apps for Android and iPhone devices allow CircleLoop to be used on the move, away from the officeCircleLoop screenshot: Apps for Windows and Mac operating systems enable users to launch CircleLoop from the desktop to make and receive calls and manage system preferencesCircleLoop screenshot: Capsule can be integrated with CirceLoop for instant click-to-call, contact sync, and call activity loggingCircleLoop screenshot: CircleLoop offers users a range of support channels backed by UK-based staff, with options including live chat, app chat, email and telephoneCircleLoop iOS & Android Apps - Video Walkthrough

CircleLoop reviews

Excellent
4

Very good
2

Average
0
Poor
0
Terrible
0
Value for money
Features
Ease of use
Customer support
  4.8
  4.7
  4.7
  4.5
Stuart Preece

Slick and intuitive app across desktop and mobile

Used daily for 1-2 years
Reviewed 2018-05-14
Review Source: Capterra

I've been a Circle Loop user for over a year now and I've seen it grow from a straightforward call solution into something much greater. Using CL has enabled me to manage my calls through one easy to use streamlined interface. I'm excited to see what new features the app gains next.

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Nathaniel Cassidy

Really solid cloud-based phone system

Used daily for 6-12 months
Reviewed 2018-05-29
Review Source: Capterra

Running our direct lines and shared lines from the same iPhone app is great. The recent addition of call recording has been a massive benefit. The team at CircleLoop have been good, they're always looking to make improvements to the application and are their customer service team are responsive.

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Anonymous

HIGHLY impressed with CircleLoop

Used daily for 6-12 months
Reviewed 2018-05-11
Review Source: Capterra

Making calls is no longer a hassle. It's easy, excellent value and accessible on all my devices.

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Glyn Powditch

Circle Loop has helped enable us to scale internationally into France, Korea, Australia and the US

Used daily for 6-12 months
Reviewed 2018-05-14
Review Source: Capterra

Easy set up, no intrusive cabling, engineers, hassle, extensive quarterly or annual costs. You get a local number in the country that you are trading in and it works. Pure and simple. I've known the team behind this since my webuyanycar.com days and they have a fantastic reputation for delivering high quality SAAS software.

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Nick Stewart

Easy fast and reliable platform. Set up was done in a day. Thank you Circle Loop!

Used daily for 6-12 months
Reviewed 2018-05-14
Review Source: Capterra

Reporting tools are first class. All our staff love it's simplicity and how easy it is to use. Superb support.

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CircleLoop pricing

Starting from
$5/month
Pricing options
Free trial
Subscription
View Pricing Plans

Initial 7 day period is free followed by:
Unlimited = £15 (+ VAT) per user, per month
Pay as you go = £5 (+ VAT) per user, per month

Extras include:
International numbers from £5 per month + VAT
Additional UK numbers £2 per month + VAT
Port an existing number from £20 + VAT

CircleLoop features

Automatic Notifications
CRM Integration
Call Transfer
Conferencing
SMS Integration
Third Party Integration
Voice Mail

API (140 other apps)
Activity Dashboard (70 other apps)
Call Monitoring (58 other apps)
Call Recording (90 other apps)
Call Reporting (54 other apps)
Call Routing (69 other apps)
Caller ID (65 other apps)
Chat (76 other apps)
Instant Messaging (57 other apps)
Live / Video Conferencing (54 other apps)
Monitoring (57 other apps)
Receiving (52 other apps)
Reporting & Statistics (67 other apps)

Additional information for CircleLoop

Key features of CircleLoop

  • Unified communications
  • Encryption
  • Ring groups
  • Web conferencing
  • Employee directory
  • Call logging
  • UK numbers
  • International numbers
  • Live activity feed
  • International calls
  • Activity tracking
  • Application integration
  • Automatic notifications
  • Call transfer
  • Computer telephony
  • Conferencing
  • Mobile integration
  • Multi-channel communication
  • Multiple user accounts
  • Real time updates
  • Shared contacts
  • SMS integration
  • Subscription services
  • Voice mail
  • Call activity tracking
  • Visual analytics
  • Collaboration tools
  • Self-service
View All Features

Benefits

CircleLoop provides businesses with an intuitive self-service telephony software system that empowers anywhere workers and teams without the requirement of legacy hardware.

Mobile apps for iOS and Android platforms enable CircleLoop to be used on the move, while apps for Mac and Windows support desktops natively and device syncing updates all call and messaging activity across every device.

UK local, national and mobile numbers available for selection along with international numbers from 80+ countries to choose from, with unlimited calls to other UK landlines or mobiles included in price plan.

General features include personalized voicemail, voicemail to text conversion, smart call activity notifications, call recording / forwarding, contact management, analytics and more.

Link calls and account activities to other apps via Integration options with other communication and CRM solutions such as Slack, HipChat, Capsule, Hubspot, Pipedrive and also Google.