CircleLoop Features

CircleLoop

Web-based business telephony system with native app support

4.6/5 (5 reviews)

CircleLoop Feature Summary

  • Unified communications
  • Encryption
  • Ring groups
  • Web conferencing
  • Employee directory
  • Call logging
  • UK numbers
  • International numbers
  • Voice mail
  • Call transfer
  • SMS integration
  • Mobile integration
  • Automatic notifications
  • Computer telephony
  • Collaboration tools
  • Shared contacts
  • Multi-channel communication
  • Application integration
  • Conferencing
  • Activity tracking
  • Live activity feed
  • International calls
  • Multiple user accounts
  • Subscription services
  • Visual analytics
  • Real time updates
  • Self-service
  • Call activity tracking

Communications Feature Comparison

Most popular features of all Communications apps

API (113 other apps)
Activity Dashboard (49 other apps)
Automatic Notifications (39 other apps)
CRM Integration (54 other apps)
Call Monitoring (47 other apps)
Call Recording (71 other apps)
Call Reporting (45 other apps)
Call Routing (51 other apps)
Call Transfer (54 other apps)
Caller ID (51 other apps)
Chat (64 other apps)
Conferencing (61 other apps)
Instant Messaging (49 other apps)
Live / Video Conferencing (44 other apps)
Monitoring (44 other apps)
Receiving (40 other apps)
Reporting & Statistics (40 other apps)
SMS Integration (36 other apps)
Third Party Integration (58 other apps)
Voice Mail (47 other apps)

Mobile apps

iOS App


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Requires iOS 10.0 or later. Compatible with iPhone, iPad, and iPod touch.

Android App


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CircleLoop Feature Reviews

5 reviewers had the following to say about CircleLoop's features:

Anonymous
A verified reviewer

HIGHLY impressed with CircleLoop

2018-05-11

Making calls is no longer a hassle.

Pros

It's easy to get set up and the quality of calls is superb.

Cons

Awaiting more integrations with apps, but they integrate with the major CRMs and I know they are building more.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Stuart Preece

Slick and intuitive app across desktop and mobile

2018-05-14

Using CL has enabled me to manage my calls through one easy to use streamlined interface. I'm excited to see what new features the app gains next.

Pros

As a contractor, I'm often in a situation where its important to share my number with clients. By using Circle Loop I can keep my primary phone number private whilst sharing my CL number with clients. As my company grows with different departments (Development, UX, etc) I can make new hires and allow them to use their private phone and install Circle Loop on their device. This allows them to keep a device they are familiar with and remove the need to use a separate company phone.

Cons

If I had to choose one area that I would like to see improvement is the ability to manage conference calls, although I believe this is an upcoming feature in 2018.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
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Nathaniel Cassidy

Really solid cloud-based phone system

2018-05-29

Pros

The recent addition of call recording has been a massive benefit.

Cons

The text messaging system is a bit clunky and currently has no notifications enabled.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Nick Stewart

Easy fast and reliable platform. Set up was done in a day. Thank you Circle Loop!

2018-05-14

Pros

Reporting tools are first class.

Cons

The software is easy to use and enabled us to get rid of all our old desk phones

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Glyn Powditch

Circle Loop has helped enable us to scale internationally into France, Korea, Australia and the US

2018-05-14

Pros

Easy set up, no intrusive cabling, engineers, hassle, extensive quarterly or annual costs.

Cons

None I don't have any issues at all

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more