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Cisco Unified Communications Manager Logo

Cisco Unified Communications Manager

4.3
(73)

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Communication and collaboration management solution

(2)

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Cisco Unified Communications Manager Pricing, Features, Reviews and Alternatives

Cisco Unified Communications Manager FAQs

Q. What type of pricing plans does Cisco Unified Communications Manager offer?

Cisco Unified Communications Manager has the following pricing plans:
Free Trial: Available

These products have better value for money


Q. Who are the typical users of Cisco Unified Communications Manager?

Cisco Unified Communications Manager has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does Cisco Unified Communications Manager support?

Cisco Unified Communications Manager supports the following languages:
English


Q. Does Cisco Unified Communications Manager offer an API?

Yes, Cisco Unified Communications Manager has an API available for use.


Q. What level of support does Cisco Unified Communications Manager offer?

Cisco Unified Communications Manager offers the following support options:
FAQs/Forum, Phone Support, Email/Help Desk, Knowledge Base

Cisco Unified Communications Manager product overview

What is Cisco Unified Communications Manager?

Cisco Unified Communications Manager (formerly CallManager) helps businesses of all sizes connect and collaborate with teams across departments via internal protocol (IP) telephony, voice & video calling, messaging, and more. The platform includes an activation code onboarding functionality, which enables managers to create phone records without a phone’s MAC address.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

FAQs/Forum
Phone Support
Email/Help Desk
Knowledge Base

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Cisco Unified Communications Manager logo

Cisco Unified Communications Manager

4.3
(73)

Starting from

ic-pricetag

No pricing info

Free plan
Free trial
Pricing range

Starting from

19

/user

Per month

Free plan
Free trial
Pricing range
Ease of use
Value for money
Customer support
Ease of use
Value for money
Customer support
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Cisco Unified Communications Manager pricing information

Value for money

3.7

/5

73

Starting from

ic-pricetag

No pricing info

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Cisco Unified Communications Manager features

Functionality

4.3

/5

73

Total features

15

3 categories

Most valued features by users

Third-Party Integrations
API
Call Recording
Access Controls/Permissions
Communication Management
Call Routing
Call Monitoring
Video Conferencing

Functionality contenders

Cisco Unified Communications Manager users reviews

Overall Rating

4.3

/5

73

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.2/10
Rating distribution

5

4

3

2

1

37

24

8

2

2

Pros
This Call Manager is the best we have ever had, the voice quality is unbeatable even in remote offices connected by VPN, 100% recommended. It is a very good investment.
Accessible, Free, easy to use get connected anytime anywhere. Perfect for team meetings and conference.
Cisco Unified Comminication Manager already has many years in the market and is an excellent solution for IP telephony in small, medium or large companies, since it adapts to any type of company.
Cons
Very hard to configure unless your a cisco engineer. Confusing on the different areas to configure thins and why.
The only complaints that I've had about CUCM have all been addressed in newer versions. The complexity of licensing was addressed with Enterprise License Manager.
Licensing is very expensive. There are multiple licensing options that can be difficult to understand.

Overall rating contenders

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