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Webex vs GoTo Meeting Comparison

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Overview

Category Leaders

Webex brings together Calling, Meeting and Messaging modes of collaboration into a seamless, engaging, inclusive and intelligent experience.

Category Leaders

Get a fast, easy and reliable professional solution that enables customers to connect with colleagues through in-meeting...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

25

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

14

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.4

6.6K

5

4

3

2

1

3.4K

2.4K

645

97

25

  • Value for money
  • Ease of use
  • Features
  • Customer support
94%
would recommend this app

4.5

9.9K

5

4

3

2

1

5.6K

3.3K

859

94

31

  • Value for money
  • Ease of use
  • Features
  • Customer support
96%
would recommend this app

Pros

Very good, easy to share content, presentation, be able to view participants. Very stable platform, video quality.
Webex has an easy interface and is good with some integrations like outlook. Webex has a good mobile app.
Overall I think the Webex is a good and I do recommend it as a good video chat software I will definitely be using this soft ware on my laptop.

Pros

It is a good software for teaching purposes, very fast the installation and it is not too expensive. If you have a few students is the best solution.
What I also loved was the quality in which meetings were being recorded In. They also provide a feature where you can save and share each recordings with others.
It is very easy to join a meeting using GoToMeeting. The quality of audio in the meetings is fantastic.

Cons

Everytime you scroll through the people in the room, all the camera screens have to reload. Half the people in our room have audio problems and it's very ugly to the eye.
Webex's design is atrocious, and its legacy features live behind separate interfaces—which are somehow even worse than the design of the main UX—that make them incredibly confusing to use.
We have had trouble with the video when everyone first started working from home and opted for audio-only. I have also experience the inability to recorded meetings.

Cons

What i dislike is we can add only maximum 100 participants and after completing trial version pricing are very high. It lags while video conferencing and audio syncing problem is also there sometime.
They refused to investigate, even though PayPal reps had thoroughly investigated and had some suggestions. They simply refused to consider the possibility of a problem on their end.
One issue is that any minor interruption in internet connectivity can cause disruption in the call and getting back to the call is a bit of pain.
  • Vendor responds to reviews
  • Last review3 days ago
  • Vendor responds to reviews
  • Last reviewa day ago

Key features

  • Total features191
  • @mentions
  • API
  • Access Controls/Permissions
  • Action Item Tracking
  • Active Directory Integration
  • Activity Dashboard
  • Activity Tracking
  • Activity/News Feed
  • Agenda Management
  • Alerts/Notifications
  • Annotations
  • Application Encryption
  • Assignment Management
  • Attendance Tracking
  • Attendee Management
  • Audience Analytics
  • Audience Engagement
  • Audio Calls
  • Audio Capture
  • Audio File Management
  • Audio/Video Conferencing
  • Audit Management
  • Audit Trail
  • Auto Framing
  • Auto-Dialer
  • Automated Routing
  • Automatic Call Distribution
  • Automatic Transcription
  • Availability Indicator
  • Backup and Recovery
  • Brainstorming
  • Brand Management
  • Breakout Rooms
  • CRM
  • Calendar Management
  • Calendar Sync
  • Call Center Management
  • Call Conferencing
  • Call Disposition
  • Call List Management
  • Call Monitoring
  • Call Queues
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Screening
  • Call Tracking
  • Call Transfer
  • Caller ID
  • Chat/Messaging
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Compliance Management
  • Computer Telephony Integration
  • Conferencing
  • Contact Database
  • Contact Management
  • Content Management
  • Customizable Branding
  • Customizable Reports
  • Customizable Templates
  • Desktop/Browser Sharing
  • Diagnostic Tools
  • Discussions/Forums
  • Document Management
  • Document Storage
  • Drag & Drop
  • Electronic Hand Raising
  • Electronic Signature
  • Email Management
  • Email Reminders
  • Employee Activity Monitoring
  • Employee Photos
  • Engagement Tracking
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Fax Management
  • File Management
  • File Sharing
  • File Transfer
  • For Cloud Phone Systems
  • For Small Businesses
  • Forum/Discussion Board
  • HD Audio/Video
  • Host Controls
  • IVR/Voice Recognition
  • Interactive Content
  • Interactive Whiteboard
  • Internal Meetings
  • Knowledge Management
  • LMS Integration (LTI)
  • Live Chat
  • Live Streaming Production
  • Lock Meetings
  • Meeting Management
  • Meeting Notes
  • Meeting Preparation Tools
  • Meeting Room Booking
  • Microsoft Outlook Integration
  • Mobile Access
  • Mobile Screen Sharing
  • Moderation
  • Monitoring
  • Multi hosts
  • Multi-Channel Communication
  • Multi-Participant Screen Sharing
  • Multi-Screen Recording
  • Multi-User Collaboration
  • Multimedia Support
  • Multiple Camera Feeds
  • Multistreaming
  • Notes Management
  • On-Demand Recording
  • On-Demand Webcasting
  • On-Demand Webinars
  • Online Voice Transmission
  • PBX
  • Performance Metrics
  • Performance Monitoring
  • Polls/Voting
  • Presentation Streaming
  • Presentation Tools
  • Presenter Control Management
  • Prioritization
  • Private Chat
  • Progress Tracking
  • Project Management
  • Project Planning
  • Project Time Tracking
  • Projections
  • Q&A Management
  • Queue Management
  • Raise Hand
  • Real Time Analytics
  • Real Time Data
  • Real Time Editing
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real Time Screen Sharing
  • Real-Time Chat
  • Real-time Broadcasting
  • Real-time Updates
  • Recording
  • Registration Management
  • Reminders
  • Remote Access/Control
  • Remote Monitoring & Management
  • Remote Support
  • Remote Update/Installation
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • SSL Security
  • Scheduling
  • Screen Capture
  • Screen Mirroring
  • Screen Recording
  • Screen Sharing
  • Search/Filter
  • Secure Data Storage
  • Secure Login
  • Self Service Portal
  • Server Monitoring
  • Session Recording
  • Session Transfer
  • Single Sign On
  • Social Media Integration
  • Social Media Streaming
  • Softphone
  • Speech-to-Text Analysis
  • Split/Multi-Screen
  • Status Tracking
  • Summary Reports
  • Support Ticket Management
  • Survey/Poll Management
  • Surveys & Feedback
  • Tagging
  • Targeted/Locked Screen Sharing
  • Task Management
  • Task Planning
  • Task Progress Tracking
  • Task Scheduling
  • Template Management
  • Third Party Integrations
  • Time Zone Tracking
  • To-Do List
  • Transcripts/Chat History
  • Two-Factor Authentication
  • Two-Way Audio & Video
  • Unified Communications
  • User Management
  • User Profiles
  • Version Control
  • Video Call Recording
  • Video Chat
  • Video Conferencing
  • Video Editing
  • Video Layouts/Views
  • Video Management
  • Video Monetization Tools
  • Video Streaming
  • Video Support
  • Virtual Backgrounds
  • Virtual Classroom
  • Visual Analytics
  • Voice Mail
  • Voicemail Transcription
  • Whiteboard
  • Workflow Management
  • YouTube Uploading
  • Total features109
  • @mentions
  • API
  • Access Controls/Permissions
  • Action Item Tracking
  • Active Directory Integration
  • Activity Dashboard
  • Activity Tracking
  • Activity/News Feed
  • Agenda Management
  • Alerts/Notifications
  • Annotations
  • Application Encryption
  • Assignment Management
  • Attendance Tracking
  • Attendee Management
  • Audience Analytics
  • Audience Engagement
  • Audio Calls
  • Audio Capture
  • Audio File Management
  • Audio/Video Conferencing
  • Audit Management
  • Audit Trail
  • Auto Framing
  • Auto-Dialer
  • Automated Routing
  • Automatic Call Distribution
  • Automatic Transcription
  • Availability Indicator
  • Backup and Recovery
  • Brainstorming
  • Brand Management
  • Breakout Rooms
  • CRM
  • Calendar Management
  • Calendar Sync
  • Call Center Management
  • Call Conferencing
  • Call Disposition
  • Call List Management
  • Call Monitoring
  • Call Queues
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Screening
  • Call Tracking
  • Call Transfer
  • Caller ID
  • Chat/Messaging
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Compliance Management
  • Computer Telephony Integration
  • Conferencing
  • Contact Database
  • Contact Management
  • Content Management
  • Customizable Branding
  • Customizable Reports
  • Customizable Templates
  • Desktop/Browser Sharing
  • Diagnostic Tools
  • Discussions/Forums
  • Document Management
  • Document Storage
  • Drag & Drop
  • Electronic Hand Raising
  • Electronic Signature
  • Email Management
  • Email Reminders
  • Employee Activity Monitoring
  • Employee Photos
  • Engagement Tracking
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Fax Management
  • File Management
  • File Sharing
  • File Transfer
  • For Cloud Phone Systems
  • For Small Businesses
  • Forum/Discussion Board
  • HD Audio/Video
  • Host Controls
  • IVR/Voice Recognition
  • Interactive Content
  • Interactive Whiteboard
  • Internal Meetings
  • Knowledge Management
  • LMS Integration (LTI)
  • Live Chat
  • Live Streaming Production
  • Lock Meetings
  • Meeting Management
  • Meeting Notes
  • Meeting Preparation Tools
  • Meeting Room Booking
  • Microsoft Outlook Integration
  • Mobile Access
  • Mobile Screen Sharing
  • Moderation
  • Monitoring
  • Multi hosts
  • Multi-Channel Communication
  • Multi-Participant Screen Sharing
  • Multi-Screen Recording
  • Multi-User Collaboration
  • Multimedia Support
  • Multiple Camera Feeds
  • Multistreaming
  • Notes Management
  • On-Demand Recording
  • On-Demand Webcasting
  • On-Demand Webinars
  • Online Voice Transmission
  • PBX
  • Performance Metrics
  • Performance Monitoring
  • Polls/Voting
  • Presentation Streaming
  • Presentation Tools
  • Presenter Control Management
  • Prioritization
  • Private Chat
  • Progress Tracking
  • Project Management
  • Project Planning
  • Project Time Tracking
  • Projections
  • Q&A Management
  • Queue Management
  • Raise Hand
  • Real Time Analytics
  • Real Time Data
  • Real Time Editing
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real Time Screen Sharing
  • Real-Time Chat
  • Real-time Broadcasting
  • Real-time Updates
  • Recording
  • Registration Management
  • Reminders
  • Remote Access/Control
  • Remote Monitoring & Management
  • Remote Support
  • Remote Update/Installation
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • SSL Security
  • Scheduling
  • Screen Capture
  • Screen Mirroring
  • Screen Recording
  • Screen Sharing
  • Search/Filter
  • Secure Data Storage
  • Secure Login
  • Self Service Portal
  • Server Monitoring
  • Session Recording
  • Session Transfer
  • Single Sign On
  • Social Media Integration
  • Social Media Streaming
  • Softphone
  • Speech-to-Text Analysis
  • Split/Multi-Screen
  • Status Tracking
  • Summary Reports
  • Support Ticket Management
  • Survey/Poll Management
  • Surveys & Feedback
  • Tagging
  • Targeted/Locked Screen Sharing
  • Task Management
  • Task Planning
  • Task Progress Tracking
  • Task Scheduling
  • Template Management
  • Third Party Integrations
  • Time Zone Tracking
  • To-Do List
  • Transcripts/Chat History
  • Two-Factor Authentication
  • Two-Way Audio & Video
  • Unified Communications
  • User Management
  • User Profiles
  • Version Control
  • Video Call Recording
  • Video Chat
  • Video Conferencing
  • Video Editing
  • Video Layouts/Views
  • Video Management
  • Video Monetization Tools
  • Video Streaming
  • Video Support
  • Virtual Backgrounds
  • Virtual Classroom
  • Visual Analytics
  • Voice Mail
  • Voicemail Transcription
  • Whiteboard
  • Workflow Management
  • YouTube Uploading

Integrations

  • Total integrations185
  • ActiveCampaign
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • Google Drive
  • Google Workspace
  • HubSpot CRM
  • Mailchimp
  • Meta for Business
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft Teams
  • Pipedrive
  • Salesforce Sales Cloud
  • Slack
  • SugarCRM
  • WordPress
  • Zapier
  • Zendesk Suite
  • Zoho CRM
  • Total integrations127
  • ActiveCampaign
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • Google Drive
  • Google Workspace
  • HubSpot CRM
  • Mailchimp
  • Meta for Business
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft Teams
  • Pipedrive
  • Salesforce Sales Cloud
  • Slack
  • SugarCRM
  • WordPress
  • Zapier
  • Zendesk Suite
  • Zoho CRM

User reviews that mention these apps

AA
AvatarImg

AJ A.

Insurance, 1-10 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Webex logo

Webex

This and GoTo Meeting are standards

Reviewed 4 years ago
Pros

This software just works. Very similar to GoTo Meeting.

Cons

All of this software requires a learning curve. Not really a negative.

AR
AvatarImg

Anonymous Reviewer

Verified reviewer

Computer Software, 1,001-5,000 employees

Used monthly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

Webex logo

Webex

Webex

Reviewed 4 years ago
Pros

The thing I liked most about this product is that it was so simple and easy to use.

Cons

Doesn't have as many features as I feel like goto meeting has.

AR
AvatarImg

Anonymous Reviewer

Verified reviewer

Information Technology and Services, 501-1,000 employees

Used monthly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend2/10

Share this review:

Webex logo

Webex

Cumbersome and poor usability

Reviewed 3 years ago

Not good at all, avoid if possible. GoTo Meeting and Zoom are a lot better

Pros

Difficult to pick anything I liked about this tool. Only good thing was that it came for free with other tools that our company purchased

Cons

Terrible usability, breaks often, calls dropped a lot, difficult to join bridge for users, no good screen sharing options

AvatarImg
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Shishir C.

Verified reviewer

Information Technology and Services, 501-1,000 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Webex logo

Webex

Best tool but bit expensive

Reviewed 4 years ago

I have been using this tool in my office to interact with clients in US on daily basis and found this tool very efficient. The quality of sound and video is amazing. The swift connection make it on edge.

Pros

Cisco webex is one of the best tool among all other meeting tools in terms of voice quality, user friendliness, connecting etc. Its widely used and very efficient meeting tool. The best thing i like about this tool is it's speed. It responses very fast and smooth.

Cons

Best quality comes at a good price. Yes cisco webex meetings is bit expensive than other tools like goto meeting or zoom.

AR
AvatarImg

Anonymous Reviewer

Verified reviewer

Apparel & Fashion, 1,001-5,000 employees

Used other for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Webex logo

Webex

Great solution for digital conferencing

Reviewed 5 years ago
Pros

Easy to use and setup. I've bounced between this and Goto meeting depending on the company I have worked for. Everyone is familiar with both solutions.

Cons

Goto meeting is a little bit more intuitive and seems to have one less hiccup every time I use it. This is just slightly less used than GoTo because it is in the Cisco network and so many corps are just switching to skype.

AvatarImg
AvatarImg

Nathan P.

Verified reviewer

Computer Software, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Webex logo

Webex

Find a better meeting tool -- Spoiler alert, you won't

Reviewed 4 years ago

This has been my favorite tool to use, over Zoom, GoTo Meeting, JoinMe, Hangouts, and even UberConference. Best tool on the market.

Pros

The google chrome plugin makes this meeting tool a breeze to integrate into your calendar, email, and other normal processes. Accessing your meeting room, inviting meeting guests, and calling in from wherever is maybe the easiest I've seen. Once you're in the meeting, sharing your screen, files, and other items is extremely simple and doesn't require your meeting guests to download plugins or apps.

Cons

I could see how people not using Chrome may not find this tool as convenient. I imagine the price is higher than other alternatives.

AR
AvatarImg

Anonymous Reviewer

Verified reviewer

Insurance, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Webex logo

Webex

WebEx is a breeze to get setup and start a meeting

Reviewed 4 years ago

Overall WebEx is my goto for virtual meetings and I would recommend it to anyone wanting a clean professional virtual meeting tool.

Pros

WebEx is easy to setup and use for a meeting, the features are all there for recording, messaging, calling in, configuring video/audio, sharing your screen, etc. Probably most worth noting is that compared to some other big names in this particular industry WebEx is among some of the more affordable options which really helps drive me to making it the option for me. Being a Cisco product, WebEx also has superb Enterprise integrations which are super handy.

Cons

I could see WebEx being a bit confusing to use as a new user. It is also not entirely clear how to record a meeting, especially if you don't have the Desktop software up and running.

KM
AvatarImg

Kelly M.

Information Technology and Services, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend4/10

Share this review:

Webex logo

Webex

GoTo served it's purpose for us years ago but I believe there are better meeting software.

Reviewed 5 years ago

It was easy to use, set up, schedule meetings and navigate the software itself.

Pros

It was easy for our customers to join the call and share our screens with our customers. The chat feature was also helpful.

Cons

GoTo was not often available for some of our customers that had stringent firewalls. They were not able to access GoTo.

AR
AvatarImg

Anonymous Reviewer

Verified reviewer

Pharmaceuticals,

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Webex logo

Webex

Great tool

Reviewed 5 years ago
Pros

Direct link, option to enable password. Live the call back option. App is great too. Good quality screenshare and robust.

Cons

I hate the way the client sticks on the top and overlays all the applications running. I can slide but I cannot move unlike goto meeting. Wish it was more flexible.

NS
AvatarImg

Nenad S.

Information Technology and Services, 11-50 employees

Used other for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend1/10

Share this review:

Webex logo

Webex

Deprecated product

Reviewed 3 years ago

Cisco Webex was a goto product for us, but some problematic experience swayed us from it to some more reasonable alternatives.

Pros

Support for the product on all platforms is working okay, microphone support also works great, debugging problems on platform is somewhat easy

Cons

Support for the product has not been so great , also calling from landline usually was not working at all.

AvatarImg
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Kevin S.

Verified reviewer

Aviation & Aerospace, 51-200 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Webex logo

Webex

International Business Must

Reviewed 3 years ago
Pros

The ability to communicate effectively and share ideas with colleagues or customers around the world.

Cons

When an organizer leaves the meeting, the meeting gets closed.

AH
AvatarImg

Alexa H.

Events Services, 51-200 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Webex logo

Webex

Favorite conference call meeting service

Reviewed 4 years ago
Pros

WebEx is my favorite conference call / meeting service to use because it is simple and easy for all to use and share screens.

Cons

Sometimes if a meeting gets rescheduled, the meeting number changes and then people are confused about how to access the meeting.

LC
AvatarImg

Lindsey C.

Hospital & Health Care, 5,001-10,000 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Webex logo

Webex

Invaluable to meeting environment at work

Reviewed 4 years ago
Pros

Cisco webex allows collaborative meetings between parties seated in different office locations

Cons

If meeting times change, often experience difficulties with updating webex meeting times

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Cara H.

Verified reviewer

Financial Services, 5,001-10,000 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Webex logo

Webex

WebEx is a very useful tool for work at home employees

Reviewed 3 years ago
Pros

This program allows you to virtually meet with others who are not in the same office with you. It provides many options for workout home employees.

Cons

It becomes difficult to access meeting when there's multiple people in your meeting room.

AR
AvatarImg

Anonymous Reviewer

Verified reviewer

Financial Services, 10,001+ employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

Webex logo

Webex

Time to improce

Reviewed 2 years ago

Cisco has always been my goto until 2020. With other competitors giving a lot more options and features that has changed.! I hope WebEx can catch up.

Pros

Webex has always been a go to for meetings and video conferencing. Integration with Cisco microphones and TouchPad makes it very easy to use andprovides great audio/video quality. Integration with outlook helps scheduling meetings quick.

Cons

WebEx needs to update a lot. Especially with the pandemic and everyone attending meetings from home. Needs additional background masking and ability to host webinars. Ability to interact with stickers will be a huge plus

AC
AvatarImg

Anil C.

Marketing and Advertising, 5,001-10,000 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

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Webex

Secure video call connection

Reviewed 8 months ago

We used Webex for meeting to have secure connection while in meeting.

Pros

We used Webex for our customers meeting to have better and secure meetings.

Cons

Sometimes webex does not work for a while when you are in its dashboard

AR
AvatarImg

Anonymous Reviewer

Verified reviewer

Financial Services, 10,001+ employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Webex logo

Webex

Great tool for remote meetings

Reviewed 4 years ago
Pros

WebEx is a fantastic tool to have remote meetings when you want to share your screens or presentations.

Cons

It can be hard to find the meeting host if you don't have meeting number.

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Sohag M.

Verified reviewer

Automotive, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

Share this review:

Webex logo

Webex

Webex for meeting

Reviewed 8 months ago
Pros

Add in with Microsoft outlook helps me keep track of all the meeting. I get notification on outlook which is great

Cons

The feature end meeting for all is not great. As a cohost, I can end meeting for all. It should only be the host who can end meeting

CP
AvatarImg

Carl P.

Education Management, 1-10 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

Share this review:

Webex logo

Webex

Meant for the enterprise, not the small business

Reviewed 2 years ago

They don't negotiate on price. And they don't help end users who are challenged by it.

Pros

I like the functionality and ease of use associated with the "Training Manager" version of the software, and found that it was more robust and consistent than its counterparts from GoTo and Adobe.

Cons

The price tag is completely prohibitive for the training manager version of the software and requires far too much administrative support just to get a single instance of it up and running. When using it under licenses that my customers have, I find that it is wholly inconsistent on the nature of the access coding required and the levels of approval to just get in.

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Jason L.

Verified reviewer

Construction, 51-200 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Webex

WebEx

Reviewed 4 years ago
Pros

WebEx Meeting Center is very useful for having meetings with people in many different areas

Cons

WebEx Meeting Center only allows for certain number of people to be part of a meeting.

LR
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Lok Raj P.

E-Learning, 501-1,000 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Webex

Has pros and cons

Reviewed 2 years ago

I would say neutral. Better options available

Pros

It is easy to use. Meetings are clear. Good meeting quality.

Cons

Many problems here, for example meeting ends with inactivity, meeting gets locked, problem in white board.

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Steven W.

Verified reviewer

Computer Software, 1-10 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Webex

Why do you do this to others?

Reviewed 4 years ago

Using this software has been a staple of large companies we have worked with in the past and I'm still not quite sure how they sold large corporations on this tool.

Pros

There is very little to like about this product. After installing all their software and complicated changing line information from meeting to meeting you are only left with the sub-par audio quality you could get on any other conferencing tool with much easier set-up time.

Cons

Required installing of software Complicated changing line information from meeting to meeting Sub-par audio quality

AR
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Anonymous Reviewer

Verified reviewer

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Webex

I use Webex Meeting center on regular basis to connect with clinets in remote locations.

Reviewed 5 years ago

collaborating with people located at remote locations.

Pros

1. Easy to connect 2. very simple to schedule a webex meeting 3. we can provide our mobile number to connect the call. So, we can connect to the meeting while driving or shopping

Cons

Price: The webex meeting center cost to more compared to Microsoft Lync communicator and meeting center.

SY
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Sabrina Y.

Hospital & Health Care, 1,001-5,000 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Webex

Useful tool for online meetings and classes with room for improvement

Reviewed 3 months ago
Pros

It is easy to set up an account and access meetings through the meeting links.

Cons

Changing your name for a specific meeting takes several steps, and the meeting connection is frequently dropped.

MH
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Maide Hazal D.

Consumer Electronics, 10,001+ employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Webex

Good for online meetings but not the best

Reviewed a year ago

I would prefer the other online meeting platforms instead of Webex.

Pros

We use Webex quite often in our online meetings and it is effective for communication

Cons

Software is not user friendly. For example you can't add anyone new to a meeting while the meeting is ongoing. You can easily do that with similar online meeting products.

MD
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Muhammad Daud S.

Computer Software, 501-1,000 employees

Used other for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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GoTo Meeting

Go To Meeting Review

Reviewed 3 years ago

Overall it was a good experience. I have used both GTM and Webex and I am happy with both

Pros

It's ease of use and simple interface. The software was very small in size and color combination was also very attractive

Cons

Not too many features like Cisco webex. Cisco webex has many functionalities like drawing on whiteboards etc

KS
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Kathy S.

Architecture & Planning, 1-10 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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GoTo Meeting

Collaborative meeting

Reviewed 2 years ago

We love Go to Meeting immensely better than WebEx (we were using WebEx prior to switching over to Go to Meeting)

Pros

Our firm loves this product. We work with clients at different locations which make in-person meeting not feasible. Go to meeting allows us to work with our clients remotely to plan & finalize drawings to best suit their requirements and preferences. Love the ability to share our desktop so our clients can visualize the proposed plans and we can collaboratively finalize the end product.

Cons

Sometimes it's a little slow when trying to initiate the meeting, and the client has to wait for the meeting to initiate on their end though we are both online already.

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Abhishek B.

Verified reviewer

Computer Software, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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GoTo Meeting

Best meeting app

Reviewed 4 years ago

Good to use, useing it on daily basis

Pros

Easy to use , share the meeting process is easy

Cons

Webex is better, no. Chander every time for daily meetings

JL
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Jack L.

Financial Services, 51-200 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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GoTo Meeting

Good Meeting Software

Reviewed 3 years ago

It's a good product, I think it sits in the middle between Bomgar and Webex

Pros

It is less complicated than Webex, and is easier for screen shares. I think Webex has more overall functionality but this is easier for support.

Cons

I have noticed it disconnects sometimes and I would like dedicated support/screen share modes where you can take control as soon as the link is clicked.

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Daniel W.

Verified reviewer

Internet, 501-1,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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GoTo Meeting

Replaced but still decent

Reviewed 4 years ago
Pros

Good videoconferencing. Replaced with Webex, Skype, Zoom, etc.

Cons

It's archaic and sometimes not as updated as necessary