Webex vs Zoom Meetings Comparison

WebEx is great and you can get an extension for your browser as well, making it easy to jump between browser and customer meetings

WebEX fails to live up to the features and functionalities that Zoom Meetings offer

It brings my team and myself together easily and with much lag.

The quality and simplicity is few and far. I prefer zoom for my team meetings

This is a great alternative to Zoom for web meetings and depositions.

Most people are more used to Zoom rather than this software so it can make it confusing for some users.

Can be used as an alternative to zoom for meetings; however, the functionality is a little harder to use compared to zoom.

Not as easy to use - harder to admit participants into a meeting, screen sharing, real-time chats, etc. Comparatively, Zoom is easier to use and have successfully done large meetings with no issues.

The user interface in the latest versions improved a lot, so file sharing and display sharing are easier

During an average meeting, audio and video still momentarily drop

I really enjoy this product for ease of use when video conferencing, especially as the lead! It makes it so easy to implement when doing a presentation to 100+ guests and the privacy / network is best in class.

I least like the daily functionality of the software, and use Zoom or Teams instead for smaller everyday meetings.

The free version has a lot of options like sharing screen, comment box, and a longer basic meeting time than Zoom

Sound quality is worse than Zoom or Google Meet. Many meetings were spent listening to others say that they couldn't hear what was said

Cisco webex is one of the best tool among all other meeting tools in terms of voice quality, user friendliness, connecting etc. Its widely used and very efficient meeting tool. The best thing i like about this tool is it's speed. It responses very fast and smooth.

Best quality comes at a good price. Yes cisco webex meetings is bit expensive than other tools like goto meeting or zoom.

Webex meetings provide good interface to perform group and individual chats as well as video calling. It also has a simple plugin for outlook that provides timely reminders for all scheduled meetings.

The only problem is the consistent reminder. It becomes irritating after a while.

Steaming to Youtube is only positive thing i found on this application

I found numerus issues. Firstly when Cisco anounced it was free trial for 6 months i tried it personaly and tried to implement it for my wife complany and the implementation failed on 2 major steps. Registration was imposible for end users for about 15 days, meanwhile they switched to Zoom. Another major issue is usage for end users. It simply does not work nice. From end user perspective this is...

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We chose this as our platform for our meetings over Zoom or Google Meet. It rarely if ever has any issues and communication and meetings are always clear!

The interface could be a bit jazzier but it is truly not necessary given what an effective product it is!

I like that there are affordable and free options for meetings. It is a great alternative to Zoom.

Not widely used by businesses as other meeting software.

Nothing stands out in webex, Microsoft teams does a much better job. It is very average when it comes to interface and ease of use.

It gets stuck a lot. Also, there is no latest features like creating backgrounds, etc. The screen share is complicated.

This software is what I used for one of my math classes. The software is pretty easy to use, and can be very helpful for meetings with professors and meetings. My professor picked WebEx over Zoom because it was better for him to use with his budget and amount of students. WebEx is really good for small meetings with less then 10 people.

This software is currently in the hard market for virtual meetings, and virtual classrooms. The cisco WebEx meetings are currently not as popular as the famous Zoom software as of now. In the E-learning market for colleges and schools all around the world Zoom still remains superior due to the fact that colleges are making their classes through zoom, and that is due to the fact that zoom has better features and is somewhat easier to navigate. The software WebEx meetings is not as visually appealing, and would need to be changed in appearance if it wants to be up to Zooms software.

I like the ease of use of this software as well as the quality. It was very helpful when the pandemic hit and everything switched to online. Great for 1-1 meetings.

Doesn’t have as many features as Zoom but still works for simple video chatting. Not great for complex meetings with a lot of participants.

I like that Cisco Webex allows me to have meetings longer than 40 minutes in the Free version, unlike Zoom.

I do not have any concerns with this software - it has been excellent so far.

I liked the overall functionalities as a meeting application, such as chat, mute/unmute, raising hand, and checking participation list.

I find the screen sharing feature to not be as intuitive compared to other platforms such as Zoom and Microsoft Teams.

The best thing about this software is that it works. So many competitors versions crash during the most important client meetings. User interface is inituative and easy to use. Very good in environments that have lots of firewalls and security.

They could work on meetings with video and multiple people. Zoom seems to have better features in this area that webex could learn from

The best thing about Webex is the quality of the video is good. I like the breakout feature and the ability to share attachments

There should be more virtual backgrounds and sometimes for other users, it’s difficult for them to connect to the audio so that becomes an issue.

Webex is overall a decent software and I believe the best alternative to Zoom. Allows 50mins free meetings and free customer support.

Not everyone finds it straightforward, particularly on a browser. Fewer features than Zoom.

It is easy to schedule or cancel meetings using WebEx. The platform is relatively straightforward to understand.

Call quality is sometimes poor or calls are dropped. Products like Zoom are more versatile and allow for easier screen sharing/control.

I enjoyed how easy it was to not only sign up, but to actually use Webex. I had just used Webex for the first time this past week, both on my laptop and my smart phone. While I did have a brief issue while using it on my phone, I did not have any issues whatsoever when using my laptop. The audio was clear, the video did not lag at all & video was clear as well.

While using this software on my iphone for the first time, I did experience a few moments where the video & shared screen had completely frozen (though audio continued to work fine, which was most important) The other people in the meeting didn’t experience any freezing, so it easily may have been an issue with my phone, or perhaps too many applications running at once.

The functionality and user friendliness is very basic which makes it easy to navigate for new users.

It feels kind of clunky compared to Zoom. It would be nice if there could be a compromise between the two.

I like the easy-to-find tools for webinar attendees. I rarely had to explain where the "raise your hand" icon was more than once.

I felt like the software was clunkier than Zoom. It worked well for larger webinars, but I prefer Zoom for smaller, more intimate meetings. The quality of the audio and video seems to be a lot higher and the screen sharing is smoother.

Good for our higher security client meetings. Better security than Zoom. Sort-of easy to use once you get the hang of it.

Troublesome: laggy, bad user interface. Slow to load. Not preferred over Zoom. We only use it because we have to with certain clients

Easy to use communication tool for employees in the office and at home.

Unlike webex, zoom does not have a chat tool.

A lot of features not available on Webex, including emojis and virtual backgrounds etc. Better user interface and more intuitive to use than Webex.

Sometimes the login doesn't work or takes a long time to load. And the call me function sometimes does not work well as well.

Easy to set up meetings for multiple participants and user-friendly. The chat feature is nice and it works good for hosting a large group.

Our ITS department was initially reluctant to approve Zoom usage. Since they have updated their security features, it was approved and works fine.

Great product for its price and they even offer a free version that is limited but works great for most needs.

Its not as robust as WebEx but works pretty well.

Light-weight install and very easy to use tool. The install was simple and the tool's interface is very simple to use.

Some of the back end tools in support can be complex.