Explore a recommended list of Cloud Contact Center alternatives for your business in 2019. Compare alternatives to Cloud Contact Center side by side and find out what other people in your industry are using. Let GetApp help you determine if the competition offer better features or value for money.
Retreaver is a cloud-based call center solution that tracks, tags and routes callers to specific agents or departments, & helps agencies, marketers and brands analyze their inbound calls, manage caller profiles, dynamically route calls, analyze ROI, track conversions and generate reports.Read more about Retreaver
Marketing automation for franchises, and small businesses
SambaSaaS is a marketing automation solution for small businesses, franchises & brands offering automated SEO, PR, social marketing, email nurturing, CRM, website builder, shopping cart & more. Read more about SambaSaaS
Cloud-based call center software for sales and support teams
CloudTalk is a cloud-based call center solution for sales and support teams looking to improve productivity, customer satisfaction, and boost sales. Integrate CloudTalk with existing tools, buy phone numbers from 80+countries, use 40+ advanced features and monitor team performance in real-time.Read more about CloudTalk
Providing call tracking and analytics to more than 100,000 companies and marketing agencies in North America, CallRail's intuitive software helps data-driven marketers optimize the performance of their advertising campaigns and increase sales effectiveness.Read more about CallRail
Aloware is a cloud-based call center software, which helps small, midsize, and large enterprises manage two-way business communication with prospects and potential customers. Aloware offers a PBX platform, business SMS messaging, integrated call tracking, lead outreach automation, and IVR tools.Read more about Aloware
Calling App for Customer Service Teams & Sales Teams accessible within your browser. CrazyCall requires no installation process and it takes less than 5 minutes to get started. Plus, it offers an IVR, call recordings, phone numbers from 75+ countries, and much more!… Read more about CrazyCall
InfoFlo software is the most intuitive CRM software on the market. It's perfect for managing customer relationships. With InfoFlo you can now manage all emails, documents, tasks, invoices, sales/opportunities, tasks, calendar events in one simple to use interface… Read more about InfoFlo
Jet Interactive is a call tracking system which helps call centers & marketers track the source & result of their calls, & then feeds this information back into their CRM &/or analytics system. Jet Interactive ensures sales teams have access to real-time data to see which ad has triggered the call.Read more about Jet Interactive
Leadtosale is an all-in-one conversion tracking platform which enables users to connect leads, phone calls and sales to their digital advertising & acquisition. Track every lead back to its source, and link all data by connecting to a CRM, accounting, or POS system to maximize online marketing ROI.Read more about Leadtosale
NinjaCat is an all-in-one reporting, call tracking, and call monitoring solution for tracking pay-per-click campaigns, SEO, AdWords, and more for digital marketing agencies. The platform provides tools for PPC reporting, budget monitoring, call tracking, campaign monitoring, SEO reporting, and more.Read more about NinjaCat
Look & Hook is a call tracking & phone call analytics solution for websites, businesses & agencies, offering tools for call tracking, call recording, caller analysis, referral source tracking & more. Users can benefit from instant local, international, or toll-free number setup with Look & Hook.Read more about Look & Hook
Call tracking analytics for direct marketing, PPC, and SEO
Nimbata is a cloud-based call tracking solution that allows marketing teams to track call conversions and tie these to online or offline marketing campaigns to better understand which campaigns are driving calls to their business. Read more about Nimbata
Call intelligence platform for businesses of all sizes
Infinity is a call intelligence solution that features online and offline call tracking. Integrated with multiple CRM platforms, Infinity can easily understand the full customer journey and maximize ROI by viewing revenue against specific marketing campaigns.Read more about Infinity
Invoca is AI-powered call tracking and analytics software for enterprise marketers. Get call tracking metrics, campaign attribution, and conversion reporting for marketing campaigns that drive inbound phone calls. Read more about Invoca
TeleCapture is a phone call tracking & recording solution for businesses, with local & toll-free numbers for measuring marketing effectiveness, and optimizing conversion rates. With TeleCapture, users can access reports and dashboards to gather insight into how marketing campaigns are performing.Read more about TeleCapture
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