App comparison

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Masergy  Cloud Contact Center Logo

Masergy Cloud Contact Center

Omni-channel communications management and call tracking

(0)

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Masergy Cloud Contact Center Alternatives & Competitors

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Devices supported


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Integrated with


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Five9 logo
4.2
(461)

Cloud contact and call center software

Features

Total

Five9 logo
Masergy  Cloud Contact Center logo

18

122

18

features in common

18

features in common

Five9 logo

Five9 user ratings

Functionality

4.1
(461)

Top features

  • VoIP Connection

    5.0

  • Negative Feedback Management

    5.0

  • Call Transfer

    5.0

Masergy  Cloud Contact Center logo

Masergy Cloud Contact Center user ratings

Functionality

Unique features

  • No unique features

Pricing

Value for money

Five9 logo
4.1

What users say about Five9's value for money

Five9 is an excellent leader in the CCaaS industry as regarded as one of the most complete solution providers. My clients like the scalability and ability to add agents immediately as needed.
It's horrible to implement, the support is awful, it also uses mechanics that are impossible to understand with minimal documentation.

Categories in common

JustCall logo
4.1
(171)

AI, but better

Features

Total

JustCall logo
Masergy  Cloud Contact Center logo

9

90

18

features in common

9

features in common

JustCall logo

JustCall user ratings

Functionality

4.1
(171)

Top features

  • Predictive Dialer

    5.0

  • Template Management

    5.0

  • Survey Builder

    5.0

Masergy  Cloud Contact Center logo

Masergy Cloud Contact Center user ratings

Functionality

Unique features

  • Live Chat

    N/A

  • Call Tracking

    N/A

  • Social Media Integration

    N/A

Pricing

Starting from

$19/month

Value for money

JustCall logo
4.3

What users say about JustCall's value for money

Is an alternative for others, nice and easy to use. The overall quality is good, of course depends on connection.
Being able to dial numbers from any website is amazing. Best option for any size business looking for a great solution with lots of options.

Categories in common