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Axiom vs Aline Comparison

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Overview

Axiom is a business communication and workforce optimization platform geared for inbound customer support and sales teams....

Aline is a cloud-based VoIP phone system, which helps businesses handle incoming and outgoing calls through call routing,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$20/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

No reviews

5

4

3

2

1

0

0

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support

5.0

(2)

5

4

3

2

1

2

0

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

Not enoughreviews yet

Pros

Not enoughreviews yet

Cons

Not enoughreviews yet

Cons

Not enoughreviews yet

  • Vendor responds to reviews
  • Last reviewN/A
  • Vendor responds to reviews
  • Last reviewN/A

Key features

  • Total features27
  • API
  • Ad hoc Reporting
  • Automatic Notifications
  • Availability Indicator
  • Call Center Management
  • Call Monitoring
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Tracking
  • Call Transfer
  • Callback Scheduling
  • Caller ID
  • Chat
  • Collaborative Workspace
  • Conferencing
  • Contact Management
  • Customer Activity Reporting
  • Customizable Caller ID
  • Customizable Reporting
  • Desktop Notifications
  • Email Integration
  • Email Notifications
  • Fax Management
  • History Tracking
  • IVR / Voice Recognition
  • Monitoring
  • Permission Management
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Receiving
  • Records Management
  • Remote Access
  • Reporting & Statistics
  • SMS Marketing Managment
  • Spam Blocker
  • Status Tracking
  • Third Party Integration
  • Video Call Recording
  • Video Conferencing
  • Voice Mail
  • Total features25
  • API
  • Ad hoc Reporting
  • Automatic Notifications
  • Availability Indicator
  • Call Center Management
  • Call Monitoring
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Tracking
  • Call Transfer
  • Callback Scheduling
  • Caller ID
  • Chat
  • Collaborative Workspace
  • Conferencing
  • Contact Management
  • Customer Activity Reporting
  • Customizable Caller ID
  • Customizable Reporting
  • Desktop Notifications
  • Email Integration
  • Email Notifications
  • Fax Management
  • History Tracking
  • IVR / Voice Recognition
  • Monitoring
  • Permission Management
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Receiving
  • Records Management
  • Remote Access
  • Reporting & Statistics
  • SMS Marketing Managment
  • Spam Blocker
  • Status Tracking
  • Third Party Integration
  • Video Call Recording
  • Video Conferencing
  • Voice Mail

Integrations

  • Total integrations8
  • Dropbox Business
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • Google Drive
  • Google Workspace
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • Pipedrive
  • Salesforce Sales Cloud
  • Slack
  • SugarCRM
  • Wordpress
  • Zapier
  • Zendesk
  • Zoho CRM
  • Total integrations10
  • Dropbox Business
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • Google Drive
  • Google Workspace
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • Pipedrive
  • Salesforce Sales Cloud
  • Slack
  • SugarCRM
  • Wordpress
  • Zapier
  • Zendesk
  • Zoho CRM

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Axiom vs. Aline

See how Axiom and Aline stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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