CMNTY Platform Pricing Plan & Cost Guide

CMNTY Platform

World's Most Intuitive Qual + Quant Market Research Software

4.59/5 (29 reviews)

CMNTY Platform Pricing

Pricing model: Subscription

Free Trial: Available

CMNTY offers 3 plans: Professional, Advanced and Enterprise

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CMNTY Platform Pricing Reviews

Pros
  • I love how simple it is to customize, how responsive and helpful the customer service/ reps are, how very teachable it is.Bria E.Read the full review
  • I am BEYOND excited about this platform. It is SUPER simple to use and very effective.Bria E.Read the full review
  • Slick but not overdone layout & design capabilities. Great functionality for nice price.Douwe B.Read the full review
Cons
  • Many different nooks and crannies that are hard to get to. Took me a few days just to understand what I was looking at.Michael A. M.Read the full review
  • Doesn't perform well on mobile phones and tablets. Exporting data also isn't as straightforward as it could be.Jorrik G.Read the full review
  • Not the software itself, but the set up guidance notes were not easily found. However, that has now changed.Nick R.Read the full review
100%
recommended this to a friend or a colleague

13 reviewers had the following to say about CMNTY Platform's pricing:

Michelle S.

I finally found a platform that could support my community in connecting and collaborating

Used weekly for less than 6 months
Reviewed 2017-05-05
Review Source: Capterra

The ability to connect my community with one another at an affordable price range.

Pros
It's intuitive to work with as an administrator and user. There's an easy to access Help Center that has answered most questions I have. I like all the features - that my members can have profiles, message each other, contribute to forums, polls, collaborate and use a webshop. It has features that I couldn't find anywhere else for this price range. The customer service has been very attentive and reliable.

Cons
At the basic plan I can't customize as much as I would like. For instance the formatting on my Home page is not that attractive, and I can't add a customized page.

Response from CMNTY


Hi Michelle! Thank you so much for taking the time to review our software. Glad to hear this was a great solution for you and looking forward to watching your community grow!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Etty v.

Very easy to setup!

Reviewed 2018-01-23
Review Source: Capterra

Higher user engagement and brand building

Pros
That I'm able to customise it the way I want. I also love the look of the interface and the use of images and attachments in posts.

Cons
I find that the price difference between starter and regular is quite steep, as a small business I need to be able to afford this.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Nicolas S.

Easy and professional

Used daily for 6-12 months
Reviewed 2018-01-27
Review Source: Capterra

Pros
It is easy to use and to publish directly relevant content. The cmnty has a proffesional look and feel and a lot of features. The service is direct and personal.

Cons
The passwords requirements of 10 items and the pricing model above 250 users is expensive. the webshop tooling I would like an automated forward systems that gives you a signal when somebody is purchasing a product

Rating breakdown

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Ease of use
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paul M.

Great sales experience. Product is excellent

Used monthly for 6-12 months
Reviewed 2017-06-02
Review Source: Capterra

I was able to build a community for our members in 1 day that looked professional, was branded as my company and could offer multiple content options

Pros
The Design is fantastic. The mobile design and UX is a real plus. The Ease of admin makes life easier. The options and tools within the community are very sophisticated.

Cons
cost - starting cost is expensive. Social login not easy to implement - should be a basic feature. a email templates would be better. using short URL in emails

Response from CMNTY


Hi Paul,

Your review is much appreciated, thank you on behalf of our entire team! Everybody here is thrilled you are having a fantastic experience with CMNTY - from the design, to the ease of use, to the communication with our team glad this was all amazing for you.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Loretta B.

New to Community and really like how easy it is to use with a full support resource available at our

Used daily for less than 6 months
Reviewed 2018-04-07
Review Source: Capterra

We are using the platform as a tool with our member community. Community allows us to effectively communicate our companies features and benefits to thousands across the US.

Pros
Designed for ease of use. Great visual experience. Customization is very easy to achieve. Great pricing. Online support documentation is great.

Cons
We have just starting using the platform, so at our early stage of development we have not found any cons to report.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Michael A. M.

Interesting tool

Used daily for free trial
Reviewed 2018-08-14
Review Source: Capterra

Pros
So many possibilities when it comes to potential user interaction. Makes something that was typically only available for big companies accessible for everyone.

Cons
Hard to use. Many different nooks and crannies that are hard to get to. Took me a few days just to understand what I was looking at. Its also priced way too high. Maybe reduce the features and lower the price.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 6/10

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Adam G.

Excellent online solution for customer group

Used daily for less than 6 months
Reviewed 2017-11-10
Review Source: Capterra

Pros
We are running a small online group (150 users) for our best customers, and the basic version of CMNTY was a tremendous solution. Very reasonable price, great features, and easy to use. Overall it's a pretty fantastic solution for our needs.

Cons
Maybe the only con is the mobile version could be improved.

Rating breakdown

Value for money
Ease of use
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Customer support

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Sandi L.

We used CMNTY for our recent 2-day virtual event, and currently use it for my membership group.

Used weekly for 6-12 months
Reviewed 2017-11-26
Review Source: Capterra

Pros
Easy to onboard clients, I can allow certain clients to see certain forums while others see other forums, chat is included, members can collaborate, gamification features are fun, customized profile questions are available, ,

Cons
Very little. I'd like to have some of the more advanced features like export, available at the lower price tiers, but wouldn't we all? I'd love to be able to schedule emails, but most platforms don't offer this either.

Rating breakdown

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Ease of use
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Douwe B.

We adopted the platform as our "new Intranet with extranet capabilities" and it works well for that!

Used daily for 6-12 months
Reviewed 2017-05-15
Review Source: Capterra

communication in the team without central persons having to catalyze is great, it connects our virtual team. and it provides us with a logical (cloud based and allways access-able) platform for all our information, questions and idea sharing needs.

Pros
Easy to learn. Like LEGO. Slick but not overdone layout & design capabilities. Great functionality for nice price. Though the platform was not primarily designed for the use we do and see growing, it fulfills most of our needs. We also see @ feel great adoption bij CMNTY company and support. So we trust we find our grow path together.

Cons
We are up to use it with quite a lot of fora & blogs. The directory structure could be more flexible (harmonica functionality). Also a bit more design functionality per blog/forum would be nice. From the information sharing point of view we'ld like to bring more variety in visualisation (like magazines do). Also we are in need of a better/extendable/lay-outable member profile page/stamp per member.

Response from CMNTY


Hi Douwe!

Thank you for making the comparison with LEGO. That's a huge compliment to us!

You'll also be happy to hear that improvements to the discussion structure you mentioned are to be expected soon. We'll let you know when that is released.

Thank you so much for taking the time to review our software, and we hope your community keeps adding the value you are already getting from it!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Nick R.

Certainly the most user friendly platform I have experience. I highly recommend it.

Used daily for 6-12 months
Reviewed 2017-07-19
Review Source: Capterra

It allowed our organisation to quickly and easily create a reliable central communication hub.

Pros
Intuitive and simple. It is also great value for money. The level of one to one support is exceptional.

Cons
Not the software itself, but the set up guidance notes were not easily found. However, that has now changed.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Anonymous

AMAZING community platform for those looking for ease and high functionality!

Reviewed 2018-01-01
Review Source: Capterra

Pros
It's intuitive to use, modern in style, and has everything one could want in a community platform. I looked for MONTHS trying to find an online platform to host my monthly membership community and nothing ever came close to CMNTY.

Cons
The price is a bit high. But is SO worth it for everything you get and the time you save. Spent so many hours just trying to figure out how to set things up on other platforms, but got the hang of CMNTY right away.

Rating breakdown

Value for money
Ease of use
Features
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Emma P.

This has been a wonderful experience. The features are many, and the value for money.

Used weekly for less than 6 months
Reviewed 2018-01-30
Review Source: Capterra

Pros
Better value for money than Flock or Slack which I have tried before! And the functionalities are perfect too such as with newsletters, in-messaging app etc.

Cons
The many benefits are better used for someone that has far more knowledge than me. I have had to use customer services many times (a great team!) and also ask for friends' support who have more advanced skills.

Rating breakdown

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Ease of use
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Allison P.

Best platform out there for the cost

Used weekly for less than 6 months
Reviewed 2017-11-29
Review Source: Capterra

Pros
I did a lot of research trying out different platforms for my community group and I found CMNTY Platform to be the best aesthetically, functionally and price-wise. Since signing up I have found the support to be very helpful and encouraging. The platform is easy to use, fun to participate in and inspiring for everyone involved. There are tons of different features and even incentives to get people to participate. I feel confident I made the right choice.

Cons
The only thing missing for me is a built-in calendar, but there is an option to link in a Google Calendar.

Rating breakdown

Value for money
Ease of use
Features
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