Comview provides TEM (telecom expense management) software with integrated WMM (wireless mobility management) and call accounting solutions for enterprise organizations. The platform enables users to manage all telecom usage and assets from a single, centralized interface, and includes features for invoice management, procurement, audit and optimization, IT asset management, and more.
Comview’s invoice management solution consolidates carrier invoicing from various sources and formats, into a single database. The system assumes time-consuming tasks such as inventory building, loading of invoices, coding for allocation, approval processes, and more. Comprehensive audits and extensive reporting capabilities provide visibility into spend and usage across the organization.
Wireless expense management features include inventory and usage monitoring, billing error analysis, rate plan optimization and implementation, contract compliance, automated charge-backs, and more. Audit and optimization features help to identify potential problem areas and recover incorrect billing payments. Procurement and order management options include a self-service portal which allows employees to order devices / services from an approved catalog.
Comview’s call accounting module provides the data and tools for reporting on multiple types of usage, as well as average call duration, least cost routing, system efficiency, and VoIP bandwidth utilization. Asset management features help enterprises keep tabs on hardware assets and IT software in real time, including license compliance, product standardization, cost containment, and more.