Comview Features List

Comview

Integrated fixed & mobile telecom expense management

4.78/5 (9 reviews)

Comview Feature Summary

  • Telecom expense management
  • Wireless expense management
  • Call accounting
  • Invoice management
  • Mobility management
  • Procurement
  • Telecom audit & optimization
  • IT asset management
  • Strategic sourcing
  • Automate and streamline manual processes
  • Spend and usage visibility
  • Accurate inventory
  • Budgeting
  • Identify & resolve billing errors
  • Asset management
  • Real-time data
  • Report customization
  • Integrated TEM platform
  • By-extension reporting
  • Inbound reporting
  • Outbound reporting
  • Talk time tracking
  • Unattended call management
  • Who answered log
  • Analyze usage data and inventory

Communications Feature Comparison

Most popular features of all Communications apps

API (110 other apps)
Activity Dashboard (46 other apps)
Activity Tracking (33 other apps)
Automatic Notifications (37 other apps)
CRM Integration (51 other apps)
Call Monitoring (45 other apps)
Call Recording (67 other apps)
Call Reporting (43 other apps)
Call Routing (48 other apps)
Call Transfer (51 other apps)
Caller ID (48 other apps)
Chat (63 other apps)
Conferencing (59 other apps)
Instant Messaging (47 other apps)
Live / Video Conferencing (41 other apps)
Monitoring (42 other apps)
Receiving (38 other apps)
Reporting & Statistics (35 other apps)
Third Party Integration (52 other apps)
Voice Mail (45 other apps)

Competitor Feature Comparison

Comview Feature Reviews

5 reviewers had the following to say about Comview's features:

Patricia  A Walsh

Working with Comview has been excellent. My Sales Rep and Customer Service are always there to help.

2017-12-19

We recently got upgraded to a new Buffer which makes reporting work very well

Pros

I have pulled up numerous types of Reports which really helped our Departments

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Comview


Thank you, Patricia, for the great review and for your continued trust in our software and services. It's a pleasure to server Mather and we're always here for you!

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Chris Wells

Great Customer Service and Ease!

2018-04-24

Great Company and Great Tools

Pros

I was surprised to see how easy it was to pull up the different reports available.

Cons

The customer service was friendly and easy to work with.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
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Breck Hayden

Information

2017-01-17

We found that the query would include names and general reports won't.

Pros

It just works.

Cons

Don't rally have one.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10

Recommendations to others considering Comview

Great CDR software.

Source: Capterra
Helpful?   Yes   No

Response from Comview


Breck - Thank you for your kind review and for the confidence you and your colleagues at Central States Funds place in our software and team. We appreciate your business.

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Keith Fowlkes

I'm a believer!!

2017-01-23

ComView has saved us thousand of dollars in staff time and has made internal billing reports quick and easy.

Pros

Easy to use, accurate and reliable

Cons

None that I can think of! Great software.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Comview


Thank you, Keith, for being a loyal customer throughout the years. We glad we're doing the right thing by you, and appreciate your business and great review. We look forward to serving you and your Centre College colleagues now and in the future.

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Kelli Tippet

Excellent Product!

2016-08-01

Our company has used this product for several years and will continue to use it for many more. The reporting capabilities are excellent and the support for the product is outstanding.

Pros

Wide variety of reports. Our account rep notifies us immediately if one of our sites goes down so we can take action right away.

Cons

I sometimes have difficulty running queries. (user error) However I contact my account rep and he walks me thru the process so I get the information I need.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Comview


Thank you, Kelli, for being a valued customer and for allowing us to be an extension of your team. We truly appreciate your business and that you took the time to share your thoughts. We look forward to serving Shelter long into the future.

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