CrankWheel Features

CrankWheel

Enterprise screen sharing

4.88/5 (56 reviews)

Competitor Feature Comparison

API
Access Controls/Permissions
Attendee Management
CRM
Call Logging
Chat/Messaging
Collaboration Tools
Conferencing
Customizable Branding
Desktop / Browser Sharing
Electronic Hand Raising
Internal Meetings
Lead Capture
Lead Distribution
Lead Management
Lead Notifications
Lead Qualification
Multi-Participant Screen Sharing
On-Demand Webcasting
Online Forms
Presentation Streaming
Presentation Tools
Real Time Screen Sharing
Real-Time Chat
Recording
Remote Access/Control
Remote Support
Reporting & Statistics
SSL Security
Scheduling
Screen Recording
Screen Sharing
Session Recording
Third Party Integrations
Two-Way Audio & Video
Video Conferencing
Learn moreCompare App
API
Access Controls/Permissions
Attendee Management
CRM
Call Logging
Chat/Messaging
Collaboration Tools
Conferencing
Customizable Branding
Desktop / Browser Sharing
Electronic Hand Raising
Internal Meetings
Lead Capture
Lead Distribution
Lead Management
Lead Notifications
Lead Qualification
Multi-Participant Screen Sharing
On-Demand Webcasting
Online Forms
Presentation Streaming
Presentation Tools
Real Time Screen Sharing
Real-Time Chat
Recording
Remote Access/Control
Remote Support
Reporting & Statistics
SSL Security
Scheduling
Screen Recording
Screen Sharing
Session Recording
Third Party Integrations
Two-Way Audio & Video
Video Conferencing
Visit WebsiteCompare App
API
Access Controls/Permissions
Attendee Management
CRM
Call Logging
Chat/Messaging
Collaboration Tools
Conferencing
Customizable Branding
Desktop / Browser Sharing
Electronic Hand Raising
Internal Meetings
Lead Capture
Lead Distribution
Lead Management
Lead Notifications
Lead Qualification
Multi-Participant Screen Sharing
On-Demand Webcasting
Online Forms
Presentation Streaming
Presentation Tools
Real Time Screen Sharing
Real-Time Chat
Recording
Remote Access/Control
Remote Support
Reporting & Statistics
SSL Security
Scheduling
Screen Recording
Screen Sharing
Session Recording
Third Party Integrations
Two-Way Audio & Video
Video Conferencing
Learn moreCompare App

CrankWheel Feature Reviews

25 reviewers had the following to say about CrankWheel's features:

Anonymous
(Renewables & Environment company, 11-50 employees)

So easy to use

2018-11-14

CrankWheel makes it so easy to share my screen without any of the added hassles other platforms seem to put in the way.

Pros

I just press a button in my browser to get a link, which I can then share through email or live chat. The screen share works seemlessly every time, I've never had any tech issues.

Cons

So far I haven't had any issues with CrankWheel, it really is great at what it is designed for.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Kelly B.

easy and visual

2018-07-03

Helpful to show clients their reports etc. Also useful for sales meetings etc.

Pros

I like the fact that it is live ! No having to send an email and wait...

Cons

I wish the curser was a bit more visually easier to see for the end user.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Blazej S.

It works every time

2016-11-08

To share my screen I just have to click a button in Chrome, then send a link to someone I'm already in contact with via chat, e-mail, or even on the phone just by telling them (literally) to type in meeting dot is dot blazej.

Pros

If you ever used Chrome extensions - well, it's as easy as any of those.

Cons

I go full screen every time and don't care about sharing my notifications. I can see the point of having this enabled though...

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering CrankWheel

It doesn't support voice - this is purely to share screen content.

Source: Capterra
Helpful?   Yes   No

Response from CrankWheel


Thanks!

Read more
Quentin R.

Awesome tool for sales and nice support team

2016-12-06

I got really productive for sales calls!! Thanks to Crank ;-)

Pros

easy to use easy for clients fast

Cons

sometimes the design colors but I really don't care about that so... :)

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from CrankWheel


Thanks for the review!

Read more
Richard G.

Fast , Easy and Effective

2019-12-02

It is blisteringly fast to get a viewer on a live share session and clarify any questions.

Pros

Also, I'd like to mention that mobile access to sessions is seamless as well.

Cons

I really have not found a distinct dislike!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Occasionally

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Paul V.

Very very easy to use.

2019-12-02

Pros

Crankwheel is so easy to use.

Cons

No comment, have used it for over a year now, but nothing negative to report.

Rating breakdown

Value for money
Ease of use
Features

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Shankar V.

Extremely impactful

2019-11-27

Makes every call more purposeful if the transition to a demo is instantaneous.

Pros

Ease of participants attending the call. Having the other person just login to meeting.is/mycompanyname is just awesome.

Cons

I felt it was demanding a lot of bandwidth at times.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
John C.

Great product. Great Service.

2016-11-09

Much easier to use for both sides (presenter and viewer) than any other solution on the market.

Pros

Quick, easy to install, easy to train.

Cons

Needs a couple tweaks with reporting which I provided to them and they are working into future releases.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering CrankWheel

Get them to do a 30 day trial and see for yourself.

Source: Capterra
Helpful?   Yes   No

Response from CrankWheel


Thanks for the review!

Read more
Anonymous
(Marketing and Advertising company, 1-10 employees)

I use it for presentations all the time

2019-03-13

Pros

I was giving a presentation and it kept freezing, the conferencing part dropped and I was furious.

Cons

My only nit-pick was the fact that it was difficult to figure out how to add my own conferencing service instead of using the one provided with the software.

Rating breakdown

Value for money
Ease of use
Features

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Charisse D.

Makes my amends easier to do.

2018-05-15

Ease of access, makes my jobe easier

Pros

Makes my amendments easier to do since I get to share my screen with the customer and he'll be able to see the amends while I do them.

Cons

sometimes it's hard for the end-users to access since sometimes they can't get through it and it will take them longer than expected to access

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Jeroni V.

Verified Reviewer

With Crankwheel

2018-04-29

Pros

Cranckweel give all features I need to give a real time assitance to my customers.

Cons

To upgrade to have all features is expensive to me. Maybe with a medium plan between big companies and selfemployed like me it would be interesting.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: GetApp
Helpful?   Yes   No
Read more
Szymon G.

Great and easy software

2016-11-18

When a customer, during a sales call, wants to see how our product looks we are able to quickly send them link and go on with the call.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from CrankWheel


Thanks for the review!

Read more
Stefan Thor H.

What a great product!

2016-02-16

CrankWheel is great for anyone in sales & marketing, tech, advisory or basically anyone that has to communicate anything on a computer/mobile screen.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Todd H.

"Simply" Awesome!

2019-11-27

We're able to handle most conversations through chat, but when we need to share a screen (about weekly) Crankwheel is the app we use.

Pros

This extension is simple to install and use. It's not a resource hog (bloatware).

Cons

I don't have any complaints! It functions as expected and I haven't had any delays in service or unreliable performance. Install with confidence!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Rognvaldur J.

Quick and No learning curve

2016-02-19

The quick and easy access I found extremely good!

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Jed E.

More control

2019-11-26

Pros

,,instant access URL that stays the same and can be bookmarked by team for fast connection Access from any internet enabled device ......

Cons

It took so long to find such a reliable software

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Peter S.

Great tool to easily share the screen an show our product while calling via phone

2020-03-16

If I had any question I could contact [SENSITIVE CONTENT HIDDEN]; the response was always prompt!

Pros

The easy way to share my screen.

Cons

Sometimes (with companies working e.g. with sensitive infrastructure) the link might not get through the firewall (but I guess every other link won't work either).

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Angie D.

Crankwheel in the classroom

2016-11-10

I appreciate that when used on the iPad, they are able to enlarge the screen to the size needed. One feature that is difficult is the timeout after 10 minutes if I am not clicking on something.

Pros

I appreciate that it can be enlarged to the users needs on the iPad.

Cons

That it times out after 10 minutes. That makes it cumbersome to use in an educational setting.

Rating breakdown

Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

7/10

Recommendations to others considering CrankWheel

It would also be nice if you could accept more than one user at a time.

Source: Capterra
Helpful?   Yes   No
Read more
Kenzo N.

Great tool to improve your sells!

2018-05-15

My sales improved, I look more professional, easy to use for everyone.

Pros

Control the eyes of my customers to make them see exactly what I'm talking about, so I can show them what are the errors in their web marketing, to show them other tools I use and to close my deals

Cons

Sometimes the software is a bit slow to respond or sometimes my customers tries to open the link by e-mail but doesn't work. So I have to tell them to go manually to my presentator.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Annalissa R.

Best screen sharing tool

2021-05-28

Most used software extensions

Pros

It is easy for me to train people live on how to download and apply the tool.

Cons

Nothing, the software is simple and that’s what I love about it, any why so many of our clients use it.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Free Trial

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Ryan L.

Sensational, Easy, Effective

2018-05-21

We are able to quickly and easily demo our product to potential customers with ease.

Pros

It's easy to get customers on, you have control over what they see and it is compatible with device under the sun.

Cons

There is nothing I can think of that would be a con. I would like a little more functionality in the ability to do a powerpoint-like presentation before the sale, but that's minor

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Beau K.

Absolutely Love It!

2020-04-15

It makes screen sharing easy!

Pros

The first time I opened it I knew how to use it.

Cons

The only problem I have ever had was the link not getting through firewalls and to the customers. This made screen sharing impossible.

Rating breakdown

Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Erla S.

Easiest way to screen share

2016-11-09

As CFO, I spend quite a bit of time on the phone talking to various suppliers and financial institutions.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Chris P.

I use this software daily for work and it has worked flawlessly.

2018-05-15

Makes screen sharing very simple. I use this for my job at least 6 times per day.

Pros

I love the ease of use and it has worked perfectly every time I have used it.

Cons

haven't had any issues at this time. I have used this for about 3 months and I can't think of something I dont like.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Dalbir S.

Great and useful tool to help communicate with other people.

2018-05-15

The benefits did you get from this software was that customer had a better journey as they can visually see what we are doing for them,

Pros

I would say that it is very easy to use the system and easy to get customer to get onto system to see our screen.

Cons

I believe to make the system better you could add in a feature to get a customers mouse seen on screen share so they feel more engaged and better there experience .

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more