CrankWheel Features List

CrankWheel Reviews

CrankWheel

Enterprise screen sharing

4.91/5 (32 reviews)
783

CrankWheel Feature Summary

  • One-to-One Sharing
  • One-to-many Sharing
  • Public link
  • Browser sharing
  • Program sharing
  • Full-screen Sharing
  • Chrome Extension
  • Viewer Links
  • Viewer SMS
  • Customization
  • Usage reports
  • Premium Support
  • Training
  • Onboarding Plan
  • White label
  • Permission management
  • Third party integrations
  • Audit log
  • API
  • Security & encryption
  • Content filtering
  • Reporting & analytics
  • Customization & white-labeling
  • CRM integration

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Call Transfer (51 other apps)
Caller ID (49 other apps)
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Conferencing (57 other apps)
Instant Messaging (45 other apps)
Live / Video Conferencing (40 other apps)
Monitoring (41 other apps)
Real Time Analytics (34 other apps)
Receiving (37 other apps)
Reporting & Statistics (35 other apps)
Third Party Integration (50 other apps)
Voice Mail (44 other apps)

CrankWheel Feature Reviews

23 reviewers had the following to say about CrankWheel's features:

Quentin Roquet

Awesome tool for sales and nice support team

2016-12-06

I got really productive for sales calls!! Thanks to Crank ;-)

Pros

easy to use easy for clients fast

Cons

sometimes the design colors but I really don't care about that so... :)

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from CrankWheel


Thanks for the review!

Read more
Szymon Go¿yski

Great and easy software

2016-11-18

When a customer, during a sales call, wants to see how our product looks we are able to quickly send them link and go on with the call.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from CrankWheel


Thanks for the review!

Read more
Blazej Szperlinski

It works every time

2016-11-08

To share my screen I just have to click a button in Chrome, then send a link to someone I'm already in contact with via chat, e-mail, or even on the phone just by telling them (literally) to type in meeting dot is dot blazej.

Pros

If you ever used Chrome extensions - well, it's as easy as any of those.

Cons

I go full screen every time and don't care about sharing my notifications. I can see the point of having this enabled though...

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering CrankWheel

It doesn't support voice - this is purely to share screen content.

Source: Capterra
Helpful?   Yes   No

Response from CrankWheel


Thanks!

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Ila Rana

Great! Till now not required support from your side

2016-11-09

Also if you can add Voice feature so i can kick skype from my system. :)

Pros

With network low bandwidth I can share without any interruption.

Cons

If i want to share same chorme tab then its little hard then screen sharing.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

7/10

Recommendations to others considering CrankWheel

Voice things as I already mentioned in my review

Source: Capterra
Helpful?   Yes   No
Read more
John Copenhaver

Great product. Great Service.

2016-11-09

Much easier to use for both sides (presenter and viewer) than any other solution on the market.

Pros

Quick, easy to install, easy to train.

Cons

Needs a couple tweaks with reporting which I provided to them and they are working into future releases.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering CrankWheel

Get them to do a 30 day trial and see for yourself.

Source: Capterra
Helpful?   Yes   No

Response from CrankWheel


Thanks for the review!

Read more
Jeroni Vinyet

Verified Reviewer

With Crankwheel

2018-04-29

Pros

Cranckweel give all features I need to give a real time assitance to my customers.

Cons

To upgrade to have all features is expensive to me. Maybe with a medium plan between big companies and selfemployed like me it would be interesting.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: GetApp
Helpful?   Yes   No
Read more
Kenzo Neyra

Great tool to improve your sells!

2018-05-15

My sales improved, I look more professional, easy to use for everyone.

Pros

Control the eyes of my customers to make them see exactly what I'm talking about, so I can show them what are the errors in their web marketing, to show them other tools I use and to close my deals

Cons

Sometimes the software is a bit slow to respond or sometimes my customers tries to open the link by e-mail but doesn't work.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Stefan Thor Helgason

What a great product!

2016-02-16

CrankWheel is great for anyone in sales & marketing, tech, advisory or basically anyone that has to communicate anything on a computer/mobile screen.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
AGUSTIN ROSA MARIN

Great app to improve your business

2018-04-09

Sharing experiences with user, excellent.

Pros

Excellent tool for sales and sharing your screen with customers. Fast server and great user experience

Cons

I would like to have the option for automatic webinars with CrankWheel, too.

Rating breakdown

Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Dalbir Singh

Great and useful tool to help communicate with other people.

2018-05-15

The benefits did you get from this software was that customer had a better journey as they can visually see what we are doing for them,

Pros

I would say that it is very easy to use the system and easy to get customer to get onto system to see our screen.

Cons

I believe to make the system better you could add in a feature to get a customers mouse seen on screen share so they feel more engaged and better there experience .

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Angie Dargay

Crankwheel in the classroom

2016-11-10

I appreciate that when used on the iPad, they are able to enlarge the screen to the size needed. One feature that is difficult is the timeout after 10 minutes if I am not clicking on something.

Pros

I appreciate that it can be enlarged to the users needs on the iPad.

Cons

That it times out after 10 minutes. That makes it cumbersome to use in an educational setting.

Rating breakdown

Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

7/10

Recommendations to others considering CrankWheel

It would also be nice if you could accept more than one user at a time.

Source: Capterra
Helpful?   Yes   No
Read more
Erla Simonardottir

Easiest way to screen share

2016-11-09

As CFO, I spend quite a bit of time on the phone talking to various suppliers and financial institutions.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Jóhann Halldórsson

CrankWheel is easy, fast and quick to use

2016-11-15

CrankWheel is a perfect example of how we have been able upgrade our service and we see that our costomers are nicely surprised by this added feature. Íslandsbanki strives to be no 1 in costomer service and Crankwheel is just the right puzzle piece.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No

Response from CrankWheel


Thanks for the review!

Read more
Chris Petersen

I use this software daily for work and it has worked flawlessly.

2018-05-15

Makes screen sharing very simple. I use this for my job at least 6 times per day.

Pros

I love the ease of use and it has worked perfectly every time I have used it.

Cons

haven't had any issues at this time. I have used this for about 3 months and I can't think of something I dont like.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Charisse Dayandante

Makes my amends easier to do.

2018-05-15

Ease of access, makes my jobe easier

Pros

Makes my amendments easier to do since I get to share my screen with the customer and he'll be able to see the amends while I do them.

Cons

sometimes it's hard for the end-users to access since sometimes they can't get through it and it will take them longer than expected to access

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Merja Raemoe

Easy and fast

2016-11-09

It's so easy to use that even a child could use it :) It's available to use with your phone, tablet or computer as well.

Rating breakdown

Ease of use
Features
Source: Capterra
Helpful?   Yes   No
Read more
Rognvaldur Johnsen

Quick and No learning curve

2016-02-19

The quick and easy access I found extremely good!

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Rachelle Davis

I love this screen sharing program

2018-05-25

For my business, I can conduct tutorials. It is very versatile with displaying a tab, window or full screen.

Pros

This is so easy to use right away after downloading.

Cons

There doesn't seem to be an ability to speak through this. I do work around that though. I use another calling program in conjunction.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
David Bentley

Awesome alternative to other clunky screenshare option

2016-11-22

I'm always sharing my screen with clients and CrankWheel makes it extremely easy to get others connected.

Pros

It is a browser extension so it is an extremely user friendly and easy process

Cons

I still have to give someone the link over the phone. They have email options and options to share over the phone, but I think there should be a slightly simpler way somehow.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Steve Asper

CrankWheel is fast and reliable

2016-11-15

It is very fast and simple for teachers to initiate a sharing session and even easier for students to click the link and get into the sessions!

Pros

Ease of use and stability.

Cons

It doesn't include audio, yet!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from CrankWheel


Thanks for the review

Read more
Ryan Larson

Sensational, Easy, Effective

2018-05-21

We are able to quickly and easily demo our product to potential customers with ease.

Pros

Crankwheel is so easy to use and the price point is impossible to beat!

Cons

There is nothing I can think of that would be a con. I would like a little more functionality in the ability to do a powerpoint-like presentation before the sale, but that's minor

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Chris Edwards

pretty much good in all. few buggy days here and there but consistently works to a decent level

2018-05-15

Pros

links to customers so its easier to show them what's going on with their account. makes it an easier way for customers to understand and be shown things manually which the reps can't always do there and then

Cons

sometimes its connection issues make it difficult to service the customer especially for those that really need the help visually.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Sveinn Reynisson

Great Screen Sharing Ap

2016-11-09

It was quick and easy to set up and I now frequently use it to share information with clients while on phone, which makes exlanations simpler resulting in increased productivity and more effective phone meetings.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
Read more