CrankWheel Features

CrankWheel

Enterprise screen sharing

4.89/5 (54 reviews)

CrankWheel Feature Summary

  • One-to-one screen sharing
  • One-to-many screen sharing, up to 300 viewers
  • Remote Control
  • Instant Demos
  • Share browser, application or full screen
  • Customization
  • Usage reports
  • Premium Support
  • Training
  • White label
  • Audit log
  • Content filtering
  • CRM integration
  • Customization & white-labeling
  • Permission management
  • Security & encryption
  • Third party integrations
  • API
  • Reporting & analytics

Competitor Feature Comparison

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Audit Trail
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Visit WebsiteCompare App
API
Application Sharing
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CRM Integration
Chat
Content Filter
Customizable Branding
Permission Management
Reporting & Statistics
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Third Party Integration
Learn moreCompare App
API
Application Sharing
Audit Trail
Auditing
CRM Integration
Chat
Content Filter
Customizable Branding
Permission Management
Reporting & Statistics
SSL Security
Third Party Integration
Learn moreCompare App

CrankWheel Feature Reviews

25 reviewers had the following to say about CrankWheel's features:

Quentin Roquet

Awesome tool for sales and nice support team

2016-12-06

I got really productive for sales calls!! Thanks to Crank ;-)

Pros

easy to use easy for clients fast

Cons

sometimes the design colors but I really don't care about that so... :)

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from CrankWheel


Thanks for the review!

Read more
Shankar V R

Extremely impactful

2019-11-27

Makes every call more purposeful if the transition to a demo is instantaneous.

Pros

Ease of participants attending the call. Having the other person just login to meeting.is/mycompanyname is just awesome.

Cons

I felt it was demanding a lot of bandwidth at times.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Blazej Szperlinski

It works every time

2016-11-08

To share my screen I just have to click a button in Chrome, then send a link to someone I'm already in contact with via chat, e-mail, or even on the phone just by telling them (literally) to type in meeting dot is dot blazej.

Pros

If you ever used Chrome extensions - well, it's as easy as any of those.

Cons

I go full screen every time and don't care about sharing my notifications. I can see the point of having this enabled though...

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering CrankWheel

It doesn't support voice - this is purely to share screen content.

Source: Capterra
Helpful?   Yes   No

Response from CrankWheel


Thanks!

Read more
Szymon Go¿yski

Great and easy software

2016-11-18

When a customer, during a sales call, wants to see how our product looks we are able to quickly send them link and go on with the call.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from CrankWheel


Thanks for the review!

Read more
Kelly Benson

easy and visual

2018-07-03

Helpful to show clients their reports etc. Also useful for sales meetings etc.

Pros

I like the fact that it is live ! No having to send an email and wait... The tool seems very much welcomed by the end user, and they also like the convenience of it.

Cons

I wish the curser was a bit more visually easier to see for the end user.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Paul Vuijsters

Very very easy to use.

2019-12-02

Pros

Crankwheel is so easy to use.

Cons

No comment, have used it for over a year now, but nothing negative to report.

Rating breakdown

Value for money
Ease of use
Features

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
John Copenhaver

Great product. Great Service.

2016-11-09

Much easier to use for both sides (presenter and viewer) than any other solution on the market.

Pros

Quick, easy to install, easy to train.

Cons

Needs a couple tweaks with reporting which I provided to them and they are working into future releases.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering CrankWheel

Get them to do a 30 day trial and see for yourself.

Source: Capterra
Helpful?   Yes   No

Response from CrankWheel


Thanks for the review!

Read more
Anonymous
(Renewables & Environment company, 11-50 employees)

So easy to use

2018-11-14

CrankWheel makes it so easy to share my screen without any of the added hassles other platforms seem to put in the way.

Pros

I just press a button in my browser to get a link, which I can then share through email or live chat. The screen share works seemlessly every time, I've never had any tech issues.

Cons

So far I haven't had any issues with CrankWheel, it really is great at what it is designed for.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Marketing and Advertising company, 1-10 employees)

I use it for presentations all the time

2019-03-13

Pros

I was giving a presentation and it kept freezing, the conferencing part dropped and I was furious.

Cons

My only nit-pick was the fact that it was difficult to figure out how to add my own conferencing service instead of using the one provided with the software.

Rating breakdown

Value for money
Ease of use
Features

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Ila Rana

Great! Till now not required support from your side

2016-11-09

Also if you can add Voice feature so i can kick skype from my system. :)

Pros

With network low bandwidth I can share without any interruption.

Cons

If i want to share same chorme tab then its little hard then screen sharing.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

7/10

Recommendations to others considering CrankWheel

Voice things as I already mentioned in my review

Source: Capterra
Helpful?   Yes   No
Read more
Peter Senoner

Great tool to easily share the screen an show our product while calling via phone

2020-03-16

If I had any question I could contact [SENSITIVE CONTENT HIDDEN]; the response was always prompt!

Pros

The easy way to share my screen.

Cons

Sometimes (with companies working e.g. with sensitive infrastructure) the link might not get through the firewall (but I guess every other link won't work either).

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Jeroni Vinyet

Verified Reviewer

With Crankwheel

2018-04-29

Pros

Cranckweel give all features I need to give a real time assitance to my customers.

Cons

To upgrade to have all features is expensive to me. Maybe with a medium plan between big companies and selfemployed like me it would be interesting.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: GetApp
Helpful?   Yes   No
Read more
Kenzo Neyra

Great tool to improve your sells!

2018-05-15

My sales improved, I look more professional, easy to use for everyone.

Pros

Control the eyes of my customers to make them see exactly what I'm talking about, so I can show them what are the errors in their web marketing, to show them other tools I use and to close my deals

Cons

Sometimes the software is a bit slow to respond or sometimes my customers tries to open the link by e-mail but doesn't work.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Richard Gaspar

Fast , Easy and Effective

2019-12-02

Sometimes a picture is worth 1000 words. It is blisteringly fast to get a viewer on a live share session and clarify any questions. The faster I can resolve concerns or answer questions means I'm that much closer to helping customers or prospective clients. I like that!

Pros

Also, I'd like to mention that mobile access to sessions is seamless as well.

Cons

I really have not found a distinct dislike!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Occasionally

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Stefan Thor Helgason

What a great product!

2016-02-16

CrankWheel is great for anyone in sales & marketing, tech, advisory or basically anyone that has to communicate anything on a computer/mobile screen.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
AGUSTIN ROSA MARIN

Great app to improve your business

2018-04-09

Sharing experiences with user, excellent.

Pros

Excellent tool for sales and sharing your screen with customers. Fast server and great user experience

Cons

I would like to have the option for automatic webinars with CrankWheel, too.

Rating breakdown

Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Jed Eaton

More control

2019-11-26

Pros

This has all sorts of great features like screen record, Reduce what the viewer can see .,,instant access URL that stays the same and can be bookmarked by team for fast connection Access from any internet enabled device ......

Cons

It took so long to find such a reliable software

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Dalbir Singh

Great and useful tool to help communicate with other people.

2018-05-15

The benefits did you get from this software was that customer had a better journey as they can visually see what we are doing for them,

Pros

I would say that it is very easy to use the system and easy to get customer to get onto system to see our screen.

Cons

I believe to make the system better you could add in a feature to get a customers mouse seen on screen share so they feel more engaged and better there experience .

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Angie Dargay

Crankwheel in the classroom

2016-11-10

I appreciate that when used on the iPad, they are able to enlarge the screen to the size needed. One feature that is difficult is the timeout after 10 minutes if I am not clicking on something.

Pros

I appreciate that it can be enlarged to the users needs on the iPad.

Cons

That it times out after 10 minutes. That makes it cumbersome to use in an educational setting.

Rating breakdown

Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

7/10

Recommendations to others considering CrankWheel

It would also be nice if you could accept more than one user at a time.

Source: Capterra
Helpful?   Yes   No
Read more
Moe Mortezaie

Easiest friendly software

2019-11-26

Pros

The system is so easy to allow others to view your screen.

Cons

There’s was not much not to like easy platform

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Beau Kapeliela

Absolutely Love It!

2020-04-15

It makes screen sharing easy!

Pros

The first time I opened it I knew how to use it.

Cons

The only problem I have ever had was the link not getting through firewalls and to the customers. This made screen sharing impossible.

Rating breakdown

Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Todd Hess

"Simply" Awesome!

2019-11-27

We're able to handle most conversations through chat, but when we need to share a screen (about weekly) Crankwheel is the app we use.

Pros

This extension is simple to install and use. It's not a resource hog (bloatware).

Cons

I don't have any complaints! It functions as expected and I haven't had any delays in service or unreliable performance. Install with confidence!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Erla Simonardottir

Easiest way to screen share

2016-11-09

As CFO, I spend quite a bit of time on the phone talking to various suppliers and financial institutions.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Jóhann Halldórsson

CrankWheel is easy, fast and quick to use

2016-11-15

CrankWheel is a perfect example of how we have been able upgrade our service and we see that our costomers are nicely surprised by this added feature. Íslandsbanki strives to be no 1 in costomer service and Crankwheel is just the right puzzle piece.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No

Response from CrankWheel


Thanks for the review!

Read more
Chris Petersen

I use this software daily for work and it has worked flawlessly.

2018-05-15

Makes screen sharing very simple. I use this for my job at least 6 times per day.

Pros

I love the ease of use and it has worked perfectly every time I have used it.

Cons

haven't had any issues at this time. I have used this for about 3 months and I can't think of something I dont like.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more