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Cytracom vs Aline Comparison

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Overview

Beautiful, easy-to-use, voice and messaging platform perfect for businesses of all sizes. Built on cloud-based technology,...

Aline is a cloud-based VoIP phone system, which helps businesses handle incoming and outgoing calls through call routing,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.6

(16)

5

4

3

2

1

13

2

0

0

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
93%
would recommend this app

5.0

(2)

5

4

3

2

1

2

0

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

The product is easy to administer and works terrific. The phones are great and the calls are clear.
We have realized better call quality and communication flexibility. We just changed out some equipment and it was good to know that Cytracom supported the new devices fully.
The best VoIP vendor for IT Service providers and customers. Superb local USA based sales, support, and services.

Pros

Not enoughreviews yet

Cons

Call scheduling can be very difficult and will likely need to call support to set it up. The system is unable to send out email notification for missed calls.
Because my business is 24/7 I desperately needed a way to filter phone traffic that didn't include an answering service.

Cons

Not enoughreviews yet

  • Vendor responds to reviews
  • Last reviewa month ago
  • Vendor responds to reviews
  • Last reviewN/A

Key features

  • Total features24
  • Access Controls/Permissions
  • Alerts/Notifications
  • Audio / Video Conferencing
  • Automatic Call Distribution
  • Availability Indicator
  • Call Center Integration
  • Call Center Management
  • Call Conferencing
  • Call Logging
  • Call Monitoring
  • Call Queues
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Screening
  • Call Tracking
  • Call Transfer
  • Caller ID
  • Caller Profiles
  • Chat/Messaging
  • Collaboration Tools
  • Conferencing
  • Contact Management
  • Customizable Caller ID
  • Employee Directory
  • Fax Management
  • File Sharing
  • File Transfer
  • Historical Reporting
  • IVR / Voice Recognition
  • Knowledge Base Management
  • Live Chat
  • Mobile Access
  • Multi-User Collaboration
  • Online Voice Transmission
  • Records Management
  • Remote Access/Control
  • Reporting & Statistics
  • Reporting/Analytics
  • Ring Groups
  • SIP Trunking
  • Spam Blocker
  • Status Tracking
  • Telemarketing Management
  • Third Party Integrations
  • Unified Communications
  • Video Conferencing
  • Virtual Call Center
  • Virtual Extensions
  • VoIP
  • VoIP Connection
  • Voice Mail
  • Voicemail Transcription
  • Total features51
  • Access Controls/Permissions
  • Alerts/Notifications
  • Audio / Video Conferencing
  • Automatic Call Distribution
  • Availability Indicator
  • Call Center Integration
  • Call Center Management
  • Call Conferencing
  • Call Logging
  • Call Monitoring
  • Call Queues
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Screening
  • Call Tracking
  • Call Transfer
  • Caller ID
  • Caller Profiles
  • Chat/Messaging
  • Collaboration Tools
  • Conferencing
  • Contact Management
  • Customizable Caller ID
  • Employee Directory
  • Fax Management
  • File Sharing
  • File Transfer
  • Historical Reporting
  • IVR / Voice Recognition
  • Knowledge Base Management
  • Live Chat
  • Mobile Access
  • Multi-User Collaboration
  • Online Voice Transmission
  • Records Management
  • Remote Access/Control
  • Reporting & Statistics
  • Reporting/Analytics
  • Ring Groups
  • SIP Trunking
  • Spam Blocker
  • Status Tracking
  • Telemarketing Management
  • Third Party Integrations
  • Unified Communications
  • Video Conferencing
  • Virtual Call Center
  • Virtual Extensions
  • VoIP
  • VoIP Connection
  • Voice Mail
  • Voicemail Transcription

Integrations

  • Total integrations2
  • Dropbox Business
  • Facebook
  • Gmail
  • Google Calendar
  • Google Drive
  • Google Workspace
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft Teams
  • Pipedrive
  • Salesforce Sales Cloud
  • Slack
  • SugarCRM
  • Wordpress
  • Zapier
  • Zendesk
  • Zoho CRM
  • Total integrations10
  • Dropbox Business
  • Facebook
  • Gmail
  • Google Calendar
  • Google Drive
  • Google Workspace
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft Teams
  • Pipedrive
  • Salesforce Sales Cloud
  • Slack
  • SugarCRM
  • Wordpress
  • Zapier
  • Zendesk
  • Zoho CRM

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Cytracom vs. Aline

See how Cytracom and Aline stack up against each other by comparing features, pricing, ratings, integrations, security & more.

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