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DeskAlerts Logo

DeskAlerts

Send alerts to employees via mobile, email, SMS or desktop

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DeskAlerts Features

Features Summary

Functionality

4.7

/5

10

Total features

37

5 categories

DeskAlerts features

API
Access Controls/Permissions
Active Directory Integration
Activity Dashboard
Activity/News Feed
Alerts/Notifications
Automated Scheduling
Communication Management

Common features of Employee Engagement software

360 Degree Feedback
API
Action Management
Activity Dashboard
Activity Tracking
Alerts/Notifications
Benchmarking
Chat/Messaging

Price starts from

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No pricing info

Pricing options
Free plan
Subscription
Free trial

Screenshots

Contenders comparison

Functionality

4.7

/5

10

Price starts from

ic-pricetag

No pricing info

learn more

Total Features

37

Unique features

  • Digital Signage

  • Real Time Notifications

  • Customizable Branding

  • Reporting & Statistics

Functionality

4.4

/5

9.8K

Price starts from

14

/user

Per month

visit website

Total Features

107

Features in Common

14

Unique features

  • Transcripts/Chat History

  • Screen Mirroring

  • Content Management

  • Mobile Screen Sharing

Functionality

4.5

/5

615

Price starts from

27

/user

Per month

visit website

Total Features

98

Features in Common

11

Unique features

  • Automated Attendant

  • Outbound Call Center

  • Real Time Reporting

  • CRM

Common DeskAlerts comparisons

DeskAlerts logo
SnapComms logo
DeskAlertsvsSnapComms

Reviewers who mentioned features said:

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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DeskAlerts review

Reviewed 5 months ago
Pros

I've used DeskAlerts to deliver IT warnings regarding planned downtime's and technical challenges. While our email platform has been having troubles, DeskAlerts allows individuals to view the notifications even if they are undergoing other technological issues.

Cons

It might be challenging to determine whether users have seen published messages. Some issues, such as the inability to stop the display are fixed swiftly by the support staff in no time, which i should give more credits to the support and developer team.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Good for internal communications

Reviewed 5 months ago

We have a lot of users that don't use email much, so DeskAlerts provides us a means to communicate when we have various system outages or planned downtimes without relying on email.

Pros

Easy to use to send alerts internally to users' desktops.

Cons

In the past there have been a lot of quality issues with the system (bugs), but lately the system has been working much better for us and the issues impacting us have been addressed.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Great for company-wide alerts

Reviewed 3 years ago

DeskAlerts has been useful for me in sending IT messages about scheduled shutdowns or technical difficulties. This has been better than using email since our email software has been experiencing bugs, so DeskAlerts makes it so that people can see the alerts even with other technical problems.

Pros

I liked that I did not have to rely on an email system and the variety of different options for who to send messages to.

Cons

Only thing is that the company has had trouble moving to outside alerts for those outside the company but that hasn't been within my scope.

Vendor response

Hello! Thank you for your kind words regarding DeskAlerts performance! It is great that DeskAlerts serves you as a reliable alternative for email, as this was one of the main challenges for our customers. We are proud that the software met your expectations! In the matter of sending messages to people outside the company, you probably meant those who do not have DeskAlerts installed on their devices. In that case, tools such as SMS notifications, MS Teams integration, and Digital Signage can be the best solution. All these tools are available in DeskAlerts and can be used simultaneously with tools like pop-up notifications and scrolling tickers.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Excellent piece of software

Reviewed a year ago

DeskAlerts allows us to quickly and easily communicate with our users and, critically, allows us to report on who has (and hasn't) received the alerts. The alerts are very configurable and allow us to send fully branded messages at the click of a button (or two)

Pros

Easy and intuitive to send out mass (or targeted) communications to our users. Gives simple, but clear, reports on how many users (and who) have seen them. DeskAlerts themselves (the company) are friendly and very responsive to support requests and feature development. DeskAlerts is being actively developed and improved with new features and tweaks to existing ones.

Cons

Older versions of the software could be a bit clunky and buggy, but the latest versions have been much better.

Vendor response

Thanks for the awesome review, Nick! We're so happy you love your experience with DeskAlerts. It is great to know you appreciate software features like acknowledgment and targeting, and you like how we develop the product. That is inspiring! We can't wait to have a chance to show you the new features we are currently working on.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Works great.

Reviewed 4 years ago
Pros

Very easy to install and configure. Easy to use to send alerts. API works great to automate with scripts or security systems.

Cons

A few bugs here and there but they update often so you usually won't be dealing with them for long.

Vendor response

Hello Luc! Thank you for using DeskAlerts and for this review. It means a lot for our team to know you find the software easy to use. We appreciate your feedback regarding the software update.