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DeskAlerts Features
Features Summary
Functionality
4.7
/5
10
Total features
37
5 categories
DeskAlerts features
Common features of Employee Engagement software
Screenshots
Contenders comparison
Functionality
4.7
/5
10
Price starts from
No pricing info
Total Features
37
Unique features
Digital Signage
Real Time Notifications
Customizable Branding
Reporting & Statistics
Functionality
4.4
/5
9.8K
Price starts from
14
/user
Per month
Total Features
107
Features in Common
14
Unique features
Transcripts/Chat History
Screen Mirroring
Content Management
Mobile Screen Sharing
Functionality
4.5
/5
615
Price starts from
27
/user
Per month
Total Features
98
Features in Common
11
Unique features
Automated Attendant
Outbound Call Center
Real Time Reporting
CRM
Common DeskAlerts comparisons
Reviewers who mentioned features said:
Siti Saleha A.
Verified reviewer
Telecommunications, 10,001+ employees
Used daily for 6-12 months
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I've used DeskAlerts to deliver IT warnings regarding planned downtime's and technical challenges. While our email platform has been having troubles, DeskAlerts allows individuals to view the notifications even if they are undergoing other technological issues.
It might be challenging to determine whether users have seen published messages. Some issues, such as the inability to stop the display are fixed swiftly by the support staff in no time, which i should give more credits to the support and developer team.
Jason C.
Hospital & Health Care, 1,001-5,000 employees
Used weekly for 2+ years
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We have a lot of users that don't use email much, so DeskAlerts provides us a means to communicate when we have various system outages or planned downtimes without relying on email.
Easy to use to send alerts internally to users' desktops.
In the past there have been a lot of quality issues with the system (bugs), but lately the system has been working much better for us and the issues impacting us have been addressed.
Anonymous Reviewer
Verified reviewer
Mental Health Care, 201-500 employees
Used weekly for 1-2 years
Review source
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DeskAlerts has been useful for me in sending IT messages about scheduled shutdowns or technical difficulties. This has been better than using email since our email software has been experiencing bugs, so DeskAlerts makes it so that people can see the alerts even with other technical problems.
I liked that I did not have to rely on an email system and the variety of different options for who to send messages to.
Only thing is that the company has had trouble moving to outside alerts for those outside the company but that hasn't been within my scope.
Hello! Thank you for your kind words regarding DeskAlerts performance! It is great that DeskAlerts serves you as a reliable alternative for email, as this was one of the main challenges for our customers. We are proud that the software met your expectations! In the matter of sending messages to people outside the company, you probably meant those who do not have DeskAlerts installed on their devices. In that case, tools such as SMS notifications, MS Teams integration, and Digital Signage can be the best solution. All these tools are available in DeskAlerts and can be used simultaneously with tools like pop-up notifications and scrolling tickers.
Nick W.
Higher Education, 5,001-10,000 employees
Used monthly for 2+ years
Review source
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DeskAlerts allows us to quickly and easily communicate with our users and, critically, allows us to report on who has (and hasn't) received the alerts. The alerts are very configurable and allow us to send fully branded messages at the click of a button (or two)
Easy and intuitive to send out mass (or targeted) communications to our users. Gives simple, but clear, reports on how many users (and who) have seen them. DeskAlerts themselves (the company) are friendly and very responsive to support requests and feature development. DeskAlerts is being actively developed and improved with new features and tweaks to existing ones.
Older versions of the software could be a bit clunky and buggy, but the latest versions have been much better.
Thanks for the awesome review, Nick! We're so happy you love your experience with DeskAlerts. It is great to know you appreciate software features like acknowledgment and targeting, and you like how we develop the product. That is inspiring! We can't wait to have a chance to show you the new features we are currently working on.
Luc L.
Verified reviewer
Government Administration, 501-1,000 employees
Used weekly for 2+ years
Review source
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Very easy to install and configure. Easy to use to send alerts. API works great to automate with scripts or security systems.
A few bugs here and there but they update often so you usually won't be dealing with them for long.
Hello Luc! Thank you for using DeskAlerts and for this review. It means a lot for our team to know you find the software easy to use. We appreciate your feedback regarding the software update.
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