Dialfire Comparison

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Overview

Dialfire is a cloud-based outbound call center software which enables users to turn their browser into a complete outbound call center with a preview and predictive dialer and call blending tools. Dialfire also supports custom forms, multi-step campaigns with automated workflows, and more.
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical Customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
Starting from
Starting from
Starting from
Starting from
Starting from
15.00/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
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User reviews

4.8

(6)

54321
5
1
0
0
0
  • Value for money
  • Features
  • Ease of use
  • Customer support

Pros

No data

Cons

No data
  • Vendor responds to reviews
  • Last reviewN/A

Key features

  • Total features26
  • API
  • Activity Dashboard
  • Automatic Call Distribution
  • Call Monitoring
  • Call Recording
  • Call Scripting
  • Call Transfer
  • Callback Scheduling
  • Caller ID
  • Campaign Management
  • Compliance Management
  • Contact Management
  • Custom Forms
  • Customizable Caller ID
  • Customizable Reporting
  • Data Import/Export
  • Knowledge Base Management
  • Lead Capture
  • Lead Management
  • Multi-Campaign
  • Predictive Dialer
  • Real Time Analytics
  • Real Time Data
  • Real Time Reporting
  • Reporting & Statistics
  • Third Party Integration

Integrations

  • Total integrations1
  • Dropbox
  • Facebook
  • G Suite
  • Gmail
  • Google Drive
  • HubSpot CRM
  • HubSpot Marketing
  • Mailchimp
  • Marketo
  • Microsoft Dynamics CRM
  • Microsoft Outlook
  • Office 365
  • Pipedrive
  • Salesforce Sales Cloud
  • Slack
  • SugarCRM
  • Wordpress
  • Zapier
  • Zendesk
  • Zoho CRM

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
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