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Dialpad Logo
Dialpad

Cloud communications system for enterprise businesses.

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Dialpad Reviews - Page 21

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521 reviews

Recommended

MH
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Medhanie H.

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great App, Easy to Use

Reviewed 7 years ago

Great App! Easy to use and helpful iOS App. I use it for making many phone calls and have found it to be intuitive.

Pros

No pros were added to this review

Cons

No cons were added to this review

DP
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Dondi P.

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  • Value for money
  • Ease of use
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Dialpad Survey

Reviewed 7 years ago

Great tool - easy to use, easy to navigate, worth the time spending whenever i use it on my work. Can't ask for more.

Pros

No pros were added to this review

Cons

No cons were added to this review

RB
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Rich B.

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  • Value for money
  • Ease of use
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Dial Pad Review

Reviewed 7 years ago

Love love the platform. I chose DP as a replacement for Google Voice. It works flawlessly and is highly customizable.

Pros

No pros were added to this review

Cons

No cons were added to this review

KJ
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Kellie J.

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  • Ease of use
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Amazing company and asset to us

Reviewed 7 years ago

This company is THE BEST w customer service!!! Nice friendly and fast. They always answer and help resolve any problems!

Pros

No pros were added to this review

Cons

No cons were added to this review

rm
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randy m.

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  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Business dial up

Reviewed 7 years ago

It is impossible to clear call log. There is no notification of messages left on dial pad to IPhone.

Pros

No pros were added to this review

Cons

No cons were added to this review

CP
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Chenet P.

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It is very easy to use it

Reviewed 7 years ago

Good communication, easy to transfer calls it's like iPhone, a Physical phone in my hand making calls.

Pros

No pros were added to this review

Cons

No cons were added to this review

SA
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Shawn A.

Real Estate, self-employed

Used weekly for less than 6 months

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  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Great for the price

Reviewed 5 years ago

So far so good.

Pros

I like the capabilities of this software. It seems like it can do a lot for the price.

Cons

The software is not very user friendly for someone learning how to use this sort of thing for the first time.

ST
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Sam T.

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Great product

Reviewed 7 years ago

Very handy tool. Great that it can be used via and app, and provides a mobile Direct dial number.

Pros

No pros were added to this review

Cons

No cons were added to this review

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Shubham S.

Computer Software, 501-1,000 employees

Used monthly for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Best app for call centers

Reviewed 5 years ago
Pros

The one of the best thing is it improves he voice quality which is the most important thing for call centers and it has application for both mobile as well as desktops, it's use is so easy that anyone can understand is easily and reporting is also so easy in this application like if we want to report a missed ,received or not picked calls it is the solution.

Cons

Some of the cones are it requires strong internet connection and it's customer support service is very slow and we need to update it very often .

JV
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Jerome V.

Insurance, 51-200 employees

Used weekly for less than 6 months

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  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Works like a charm

Reviewed 3 years ago
Pros

Ease of use and stability. Being able to use it like a good old fashioned phone.

Cons

Being able to record calls easier in mini window mode

WL
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Will L.

Health, Wellness and Fitness, 51-200 employees

Used weekly for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Dialpad - it's good

Reviewed 5 years ago
Pros

User interface and routing are great. Salesforce integration was easy for our sales team.

Cons

There are some good features buried in unintuitive menus

CN
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Cat N.

Nonprofit Organization Management, 1-10 employees

Used weekly for less than 6 months

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  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Quality as any VOIP

Reviewed 7 years ago

The customer service has been better than expected, if not as great as it could be. Phone calls are a mixed bag of quality. Cost is worth it for what it is.

Pros

Cost Ease Mobility

Cons

Call quality

AR
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Verified reviewer

Financial Services, 51-200 employees

Used weekly for less than 6 months

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  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Ease of use

Reviewed 5 years ago

So far so good,I like it

Pros

By use of WIFI one can call all over the world at a cheaper cost

Cons

You cannot use Messaging oustside US/Canada

AR
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Verified reviewer

Hospitality, self-employed

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  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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I Love the software. It is great to you.

Reviewed 5 years ago
Pros

Very user Friendly, User Friendly and I just love it

Cons

Nothing. I can't complain about any thing

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Moses N.

Computer Software, 1-10 employees

Used daily for 1-2 years

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  • Value for money
  • Ease of use
  • Features
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  • Likelihood to recommend10/10

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This reviewer only left a rating

Reviewed 7 years ago
Pros

No pros were added to this review

Cons

No cons were added to this review

GS
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Griffin S.

Used daily for 6-12 months

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  • Value for money
  • Ease of use
  • Features
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  • Likelihood to recommend10/10

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This reviewer only left a rating

Reviewed 6 years ago
Pros

No pros were added to this review

Cons

No cons were added to this review

PB
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Phil B.

Used daily for less than 6 months

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  • Value for money
  • Ease of use
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  • Likelihood to recommend4/10

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This reviewer only left a rating

Reviewed 6 years ago
Pros

No pros were added to this review

Cons

No cons were added to this review

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John L.

Retail, 1-10 employees

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  • Ease of use
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  • Likelihood to recommend2/10

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Reviewed 7 years ago
Pros

No pros were added to this review

Cons

No cons were added to this review

JM
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Jack M.

Staffing and Recruiting, self-employed

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Reviewed 5 years ago
Pros

No pros were added to this review

Cons

No cons were added to this review

JL
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Jone L.

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This reviewer only left a rating

Reviewed 6 years ago
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No pros were added to this review

Cons

No cons were added to this review

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David D.

Design, 11-50 employees

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Reviewed 6 years ago
Pros

No pros were added to this review

Cons

No cons were added to this review