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Dialpad Logo

Dialpad

4.3
(516)

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Cloud communications system for enterprise businesses.

(21)

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Dialpad Features

Features Summary

Functionality

4.2

/5

516

Total features

80

16 categories

Dialpad features

AI/Machine Learning
Access Controls/Permissions
Activity Tracking
Agent Interface
Alerts/Escalation
Alerts/Notifications
Archiving & Retention
Assessment Management

Common features of Contact Center software

API
Activity Dashboard
Activity Tracking
Agent Interface
Alerts/Notifications
Auto-Dialer
Automated Routing
Automatic Call Distribution

Price starts from

15

/user

Per month

Pricing options
Free plan
Subscription
Free trial

Screenshots

Contenders comparison

Functionality

4.2

/5

516

Price starts from

15

/user

Per month

learn more

Total Features

80

Unique features

  • Call Queues

  • Knowledge Base Management

  • Call Transfer

  • Inbound Call Center

Functionality

4.5

/5

13.7K

Price starts from

14.99

/user

Per month

learn more

Total Features

90

Features in Common

16

Unique features

  • Mobile Screen Sharing

  • File Management

  • File Sharing

  • Real-Time Updates

Functionality

4.4

/5

11.5K

Price starts from

14

/user

Per month

learn more

Total Features

105

Features in Common

21

Unique features

  • Video Support

  • HD Audio/Video

  • Employee Photos

  • Event Calendar

Common Dialpad comparisons

Reviewers who mentioned features said: