Dialpad Pricing Plan & Cost Guide

Dialpad

Cloud communication platform for enterprises

4.36/5 (134 reviews)

Dialpad Pricing

Starting from: $15.00/month

Pricing model: Subscription

Free Trial: Available (No Credit Card required)

Dialpad offers three pricing tiers.

Standard: $15 per user/month billed annually or $20 billed monthly
Pro: $25 per user/month invoiced annually
Enterprise: $35 per user/month invoiced annually

View Pricing Plans Free Trial

Competitors Pricing

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Pricing model: Subscription

MobilityCentral

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Free Trial: Available (No Credit Card required)

Now Assistant

Pricing model: One-time License, Subscription
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Pricing Comparison

How does Dialpad compare with other Communications apps?

Subscription plan?

Dialpad



96% of apps offer a
subscription plan

Free trial?

Dialpad



80% of apps have a
free trial

Freemium plan?

Dialpad



29% of apps have a
freemium plan

Pricing Comparison

Communications app prices shown are $/month




Dialpad Pricing Reviews

Pros
  • Cost Ease Mobility
  • Very easy to set up and use.
  • Quality, ease of use, great value
  • Ease of use, value, pace of innovation.
Cons
  • n/a
  • Call quality
  • None so far.
  • Really nothing. They seem to be constantly improving the software.
93%
recommended this to a friend or a colleague

25 reviewers had the following to say about Dialpad's pricing:

Anonymous

High Quality and Feature Rich VOIP Phone System

Used daily for 2+ years
Reviewed 2017-11-16
Review Source: Capterra

A complete, enterprise featured phone system at an affordable price for small business.The most important thing is the quality of the calls. I rarely have any choppiness or dropped calls. The desktop app is great with the ability to turn on do not disturb and the ability to switch seamlessly from a desktop call to a mobile call is great.

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Dialpad

Cloud communication platform for enterprises

Craig Bullick

A great product for an incredible price

Used daily for 6-12 months
Reviewed 2017-01-16
Review Source: Capterra

You cannot get a better softphone service for a lower price. We moved to DialPad from ring central and have saved our company over $7,800 a year. Dialpad's service department is incredible and always very responsive to any questions we may have. I would highly recommend Dialpad to any organization. Ease of use. Simplistic user interface. Great features and low price.

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Dialpad

Cloud communication platform for enterprises

Lee Cooley

This is a really cool phone system that is great for my remote team!

Used daily for less than 6 months
Reviewed 2018-05-31
Review Source: Capterra

I love that it ties into uberconference. the automatic calling of participants is great. The portability is really cool and something I take advantage of all of the time.

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Dialpad

Cloud communication platform for enterprises

Greg Collins

Outstanding small business solution to your communication needs

Used daily for 2+ years
Reviewed 2018-07-22
Review Source: Capterra

It has solved many of my communication needs. From phone calls, texting, messaging, etc. All at an affordable price. The expandability is outstanding!The ease of use. It just works! Also very customized and expandable.

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Dialpad

Cloud communication platform for enterprises

Dean Slatev

Dialpad..... my savior from being a slave to the old phone systems

Used daily for 1-2 years
Reviewed 2018-07-19
Review Source: Capterra

Overall, Dialpad has been such a blessing for my company. It provides me with everything I need in a phone system and more. For the quality of product I receive it feels like it is under-priced due to it's value and professional perception my company receives. I will never go back to the old style phone system again. Thanks Dialpad!The freedom it provides and it acts just like a true phone system that would cost me thousands to set up.

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Dialpad

Cloud communication platform for enterprises

Evan Terrell

Fantastic VOIP service for our Small Business!

Used daily for less than 6 months
Reviewed 2018-07-23
Review Source: Capterra

The overall experience with Dialpad so far has been fantastic. We've tried several other services, and when we finally stumbled upon Dialpad (can't really remember how we found them now) it was like a breath of fresh air. So much easier to use, so much more reliable. It has a feature set and user interface that just makes sense. It has been truly great so far, and we've already recommended it to several clients and other business colleagues. Call quality, ease of use, stability and reliability of both the client software and the calls themselves, great features for teams, and very affordable pricing.

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Dialpad

Cloud communication platform for enterprises

Steve Cochran

Really helpful app for a small business.

Used daily for 2+ years
Reviewed 2018-06-12
Review Source: Capterra

Helped our small outfit build credibility by having an advanced suite of features for our phone lines. It gives our small nonprofit the full capabilities of a large enterprise. It helps us build credibility with our customers by meeting their expectations for professionalism every time they call.

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Dialpad

Cloud communication platform for enterprises

Sharon Rahmanian

Great product... room for improvement

Used daily for 6-12 months
Reviewed 2017-02-16
Review Source: Capterra

UberConference is my favorite conference call and screen sharing product. I love the clean and user friendly interface and find the product very easy to use. Call quality is great and the price is very reasonable. However, my clients sometimes have a hard time with connecting to audio for the first time. It's not clear to them they have to select an audio option. It might be a good idea to use a pop-up window once they log in to allow them to select an option. It would be wonderful to add a video option as well as allowing a viewer to control your screen. I like this product and use it multiple times a day. Looking forward to continuous improvements. Quality, ease of use, great value

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Dialpad

Cloud communication platform for enterprises

Don Suave'

The VOIP app that I recommend for any digital or remote business.

Used daily for 2+ years
Reviewed 2018-08-06
Review Source: Capterra

I am able to manage my business phone line from my cell phone and laptop without having to purchase any new divices or phone lines.Integrates with my GSuite account so login is easy. The app works perfectly with making and receiving texts and calls. The app also transcribes and records calls and voicemails which helps out a lot. Has all the features that you would look for in this kind of app like different departments, voicemail setup, hold music and a desktop app for making calls from you computer. Call quality is top notch as well.

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Dialpad

Cloud communication platform for enterprises

Jacob Chamley

Amazing product from an amazing company!

Used daily for 6-12 months
Reviewed 2018-07-25
Review Source: Capterra

Easy to use platform and app. Great integrations. Loaded with features. Perfect price point.

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Dialpad

Cloud communication platform for enterprises

Anonymous

The best VOIP provider out there

Used daily for 2+ years
Reviewed 2018-10-07
Review Source: Capterra

Everything from the desktop software, the mobile app and the integration with a desk phone works absolutely seamlessly. The ability to quickly create contacts prior to calling makes it easy to see who's calling you back at any time. I used texting on a daily basis as a way of reaching prospects as well. FANTASTIC!

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Dialpad

Cloud communication platform for enterprises

Scott Entwistle

Has been a great piece of software for my business

Used daily for 2+ years
Reviewed 2018-03-07
Review Source: Capterra

This software has allowed me to spin up or down business operations with the flip of a switch, and gives you a VERY full featured office phone solution for a fraction of the price of other companies. When comparing this to hardline phone systems, I honestly don't know why any company wouldn't just use this instead (as long as your computer has an ethernet connection).I like that the software is affordable, reliable, and accessible in many different ways. I use it as the main business line for my company and adding/removing users is super easy, creating a main line is easy, and having access to your phone via apps anywhere you are is fantastic. I also am very impressed with their quality and their customer support. I was having an issue with call quality, and I couldn't tell if it was my bluetooth headphones or my wifi. Their team got REALLY technical digging into the transmission details from my call, and told me there was a lot of chatter on the wifi. I ended up just running an ethernet cable and have literally zero problems anymore.

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Dialpad

Cloud communication platform for enterprises

Mike Risher

Dialpad is the best phone system I've ever used

Used daily for 1-2 years
Reviewed 2018-07-26
Review Source: Capterra

My overall experience with Dialpad has been great. Great service, great price, great support. I would recommend staying away from their desk phones as much as possible, but using the app has helped move our legacy organization into the 21st century.Dialpad is fantastic. Their software works on every device I can think of and they have plans starting a free to try their service on a single number through running an entire call center and everything in between. As your organization scales Dialpad scales within the same application and just works great.

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Dialpad

Cloud communication platform for enterprises

Jeffrey D Katz

Innovative Phone System punches above it's weight class

Used daily for 2+ years
Reviewed 2018-07-19
Review Source: Capterra

Ease of use and low cost set this apart from competitors. We dumped Shoretel system in favor of this system. We have no upgrade costs, and the service runs seamlessly from the cloud. I would never buy another phone system again, and can't believe how much money we spent on our old system.

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Dialpad

Cloud communication platform for enterprises

Anonymous

Loving this phone system!

Used daily for less than 6 months
Reviewed 2018-05-17
Review Source: Capterra

So so simple. The program itself is the cream of the crop, but the transition (of 1000+ lines, from an onprem solution) was nearly flawless. No panic moments, no late nights. Two days and we're done! Best migration ever.

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Dialpad

Cloud communication platform for enterprises

Carlos Uribe

Great Service. Easy To Use

Reviewed 2017-02-23
Review Source: Capterra

I've used Dialpad/uberConference for a while now and have been super happy since day one. Great interface, easy to use, convenient for users, and a pretty decent mobile app. Never have had an issue and the price is great.

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Dialpad

Cloud communication platform for enterprises

hitesh kapadia

Easy of doing Business commincation using Dialpad

Used weekly for 6-12 months
Reviewed 2018-10-06
Review Source: Capterra

For small business it's easy and quick setup and not expensive.- Easy to use GUI and can quickly learn how to do video/voice calls and meetings. - Suits well for small organization for their daily operations. - Can be accessible from PC, phone or desk phone. - No extra hardware require in order to setup this.

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Dialpad

Cloud communication platform for enterprises

Dan Reiland

Supremely pleased

Used daily for 6-12 months
Reviewed 2017-01-16
Review Source: Capterra

Making the switch from a legacy telephony provider to Dialpad has been the single smoothest transition I have ever had with a vendor. The on-boarding experience, the customer support, the excellent value, and no longer being locked into multi-year contracts for a service I want to consume flexibly. Dialpad has exceeded our expectations and untethered our internal teams from their legacy desk phones.Ease of use, value, pace of innovation.

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Dialpad

Cloud communication platform for enterprises

Cat Newlands

Quality as any VOIP

Used weekly for less than 6 months
Reviewed 2017-01-16
Review Source: Capterra

The customer service has been better than expected, if not as great as it could be. Phone calls are a mixed bag of quality. Cost is worth it for what it is. Cost Ease Mobility

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Dialpad

Cloud communication platform for enterprises

Geoff Perlman

Great replacement for a physical phone system.

Used weekly for less than 6 months
Reviewed 2017-01-16
Review Source: Capterra

We had a VOIP system with actual phones. Dialpad had everything we needed to use our cell phones and computers instead. It's a smarter system than we had before, it's flexible and has plenty of features for us. It's also less than half the price of what we were paying before which is great. I highly recommend it for SMBs.Very easy to set up and use.

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Dialpad

Cloud communication platform for enterprises

David Schamis

My favorite choice for office telephones

Used daily for 1-2 years
Reviewed 2018-07-23
Review Source: Capterra

Needed a phone system that easily worked well remotely without any phone system in the office - needed it to be entirely cloud based. This fit the bill. I have followed the team at Dialpad since they were at Grand Central and have been very impressed with the way the think about telephony.- Very good pricing - All the features one can reasonably look for - Great ability to work from anywhere - Interesting set of new features being added - Nice ability to also use a real deskphone (Obihai) if a user cares about that - Very responsive to feedback (they added a button on the main phone screen based on my recommendation)

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Dialpad

Cloud communication platform for enterprises

Anonymous

Dialpad

Used daily for 1-2 years
Reviewed 2018-04-13
Review Source: GetApp

The value of the service is the best benefit. You will have access to multiple conferences lines and access to text messaging from your computer.

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Dialpad

Cloud communication platform for enterprises

Amber Klopf

Cheaper than most, but you get what you pay for..

Used daily for 6-12 months
Reviewed 2018-07-19
Review Source: Software Advice

I feel like the cons outweigh the pros at this point. We have had the system for 9 months and I am ready to go back to regular desk phones and a local phone/internet company. I love the features and they are easy to change and update. Being able to get rid of desk phones and give every employee their own direct line number is great ( for the employees who need one) Transferring calls is easy and I like the feature that it asks you if you would like to "ask" the person if they want to take the call or not. I love that it keeps track of phone calls, times, and send monthly reports regarding all calls ( dropped calls, missed, minutes used etc.) Being able to easily transfer calls to an employees cell phone is useful.

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Dialpad

Cloud communication platform for enterprises

Gordon McCallum

Good and getting better!

Reviewed 2017-01-16
Review Source: Capterra

Dialpad was our first choice when switching over from an in-house SIP server (Switchvox). We didn't want to manage our own server or hardware anymore. Dialpad has eliminated hardware failure risk and a lot of the administration we had before. It was also comparable cost-wise. Replacing our desktop SIP phones has been mixed, as the software client works well mostly but does introduce some latency into conversations...so we may purchase a few OBI SIP phones from Dialpad. Sadly our existing SIP phones don't work unless we upgrade to the much more expensive Enterprise plan, so we'll have to sell those. Overall very happy and I think it's improving all the time.Easy to use, works well most of the time.

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Dialpad

Cloud communication platform for enterprises

Scott Millstein

The future of phones

Used daily for 1-2 years
Reviewed 2018-07-19
Review Source: Capterra

So easy to set up and use So great not to be tethered to your desk, especially in an open office So helpful to have the same telephone functionality if you are working at home or on the road So much less expensive than a traditional phone system

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Dialpad

Cloud communication platform for enterprises