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Drag vs TIMS Comparison

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Overview

Drag is the World's first all-in-one workspace in Gmail. Support customers, manage tasks and close deals right from your inbox.

Tellennium's Integrated Management System (TIMS) is a SaaS telecom expense management solution designed to help businesses...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$8/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

71

38

7

1

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

4.6

(7)

5

4

3

2

1

4

3

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

Pros: I finally have a system that I can use that consistently gets better. The ease of use and the ability to make adjustments is extremely helpful.
The ease of use and flexibility to make it fit your exact needs is a wonderful benefit and time saver.
As fantastic as the product is, a big big win for me has been how responsive the team is. Not once have I experienced Customer Support like I do with Drag.

Pros

Not enoughreviews yet

Cons

Sometimes it is in conflict with other add-ons that can cause bugging of Drag, but it does not happen often.
Lack of functionality present in similar software (Moo.do, Smartsheet, Atlassian JIRA). Sometimes refreshing lags.
It needs a lot of time to understand this app and then use it which is a bit frustrating. The Drag teams needs to work a bit more on its integration with emails.

Cons

Not enoughreviews yet

  • Vendor responds to reviews
  • Last review2 months ago
  • Vendor responds to reviews
  • Last reviewN/A

Key features

  • Total features57
  • @mentions
  • API
  • Access Controls/Permissions
  • Agile Methodologies
  • Alerts / Escalation
  • Alerts/Notifications
  • Archiving & Retention
  • Asset Management
  • Asset Tracking
  • Audit Management
  • Billing & Invoicing
  • Billing for Data
  • Billing for Voice
  • Brainstorming
  • Budgeting/Forecasting
  • Built-In Database
  • CRM
  • Calendar Management
  • Calendar Sync
  • Call Monitoring
  • Chargeback Tracking
  • Chat/Messaging
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Contract Negotiation
  • Cost Analysis
  • Customizable Branding
  • Customizable Fields
  • Customizable Templates
  • Customization
  • Data Capture and Transfer
  • Data Import/Export
  • Data Recovery
  • Data Storage Management
  • Data Verification
  • Deadline Management
  • Discount Management
  • Discussions / Forums
  • Document Storage
  • Drag & Drop
  • Email Management
  • Email Monitoring
  • Email Templates
  • Expense Tracking
  • File Sharing
  • Financial Analysis
  • Fixed Line Compatibility
  • Forecasting
  • IRS Compliance
  • Idea Management
  • Inbox Management
  • Internal Cost Allocation
  • Inventory Management
  • Invoice Management
  • Invoice Processing
  • Issue Management
  • Kanban Board
  • Lead Distribution
  • Live Chat
  • Long Distance WiFi Support
  • Metered Billing
  • Milestone Tracking
  • Mobile Access
  • Mobile Line Compatibility
  • Move / Add / Change Options
  • Multi-Channel Communication
  • Multiple Payment Options
  • Notes Management
  • Onboarding
  • Prioritization
  • Procurement Management
  • Project Management
  • Project Planning/Scheduling
  • Promotions Management
  • Queue Management
  • Real Time Data
  • Real Time Editing
  • Real Time Notifications
  • Remote Access/Control
  • Reporting/Project Tracking
  • Resource Allocation & Planning
  • Response Management
  • Risk Alerts
  • Risk Assessment
  • Role-Based Permissions
  • SaaS Operations Management
  • Shared Inboxes
  • Signature Management
  • Social Media Integration
  • Spam Blocker
  • Split Billing
  • Support Ticket Management
  • Supports WiFi Hotspots
  • Supports WiMAX
  • Task Management
  • Team Calendars
  • Team Chat
  • Testing/QA Management
  • Third Party Integrations
  • To-Do List
  • Traditional Methodologies
  • Trouble Ticketing
  • Usage Tracking/Analytics
  • Workflow Management
  • Total features49
  • @mentions
  • API
  • Access Controls/Permissions
  • Agile Methodologies
  • Alerts / Escalation
  • Alerts/Notifications
  • Archiving & Retention
  • Asset Management
  • Asset Tracking
  • Audit Management
  • Billing & Invoicing
  • Billing for Data
  • Billing for Voice
  • Brainstorming
  • Budgeting/Forecasting
  • Built-In Database
  • CRM
  • Calendar Management
  • Calendar Sync
  • Call Monitoring
  • Chargeback Tracking
  • Chat/Messaging
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Contract Negotiation
  • Cost Analysis
  • Customizable Branding
  • Customizable Fields
  • Customizable Templates
  • Customization
  • Data Capture and Transfer
  • Data Import/Export
  • Data Recovery
  • Data Storage Management
  • Data Verification
  • Deadline Management
  • Discount Management
  • Discussions / Forums
  • Document Storage
  • Drag & Drop
  • Email Management
  • Email Monitoring
  • Email Templates
  • Expense Tracking
  • File Sharing
  • Financial Analysis
  • Fixed Line Compatibility
  • Forecasting
  • IRS Compliance
  • Idea Management
  • Inbox Management
  • Internal Cost Allocation
  • Inventory Management
  • Invoice Management
  • Invoice Processing
  • Issue Management
  • Kanban Board
  • Lead Distribution
  • Live Chat
  • Long Distance WiFi Support
  • Metered Billing
  • Milestone Tracking
  • Mobile Access
  • Mobile Line Compatibility
  • Move / Add / Change Options
  • Multi-Channel Communication
  • Multiple Payment Options
  • Notes Management
  • Onboarding
  • Prioritization
  • Procurement Management
  • Project Management
  • Project Planning/Scheduling
  • Promotions Management
  • Queue Management
  • Real Time Data
  • Real Time Editing
  • Real Time Notifications
  • Remote Access/Control
  • Reporting/Project Tracking
  • Resource Allocation & Planning
  • Response Management
  • Risk Alerts
  • Risk Assessment
  • Role-Based Permissions
  • SaaS Operations Management
  • Shared Inboxes
  • Signature Management
  • Social Media Integration
  • Spam Blocker
  • Split Billing
  • Support Ticket Management
  • Supports WiFi Hotspots
  • Supports WiMAX
  • Task Management
  • Team Calendars
  • Team Chat
  • Testing/QA Management
  • Third Party Integrations
  • To-Do List
  • Traditional Methodologies
  • Trouble Ticketing
  • Usage Tracking/Analytics
  • Workflow Management

Integrations

  • Total integrations3
  • Dropbox Business
  • Facebook
  • Gmail
  • Google Calendar
  • Google Drive
  • Google Workspace
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft Teams
  • Pipedrive
  • Salesforce Sales Cloud
  • Slack
  • SugarCRM
  • Wordpress
  • Zapier
  • Zendesk
  • Zoho CRM
  • Total integrations1
  • Dropbox Business
  • Facebook
  • Gmail
  • Google Calendar
  • Google Drive
  • Google Workspace
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft Teams
  • Pipedrive
  • Salesforce Sales Cloud
  • Slack
  • SugarCRM
  • Wordpress
  • Zapier
  • Zendesk
  • Zoho CRM

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Drag vs. TIMS

See how Drag and TIMS stack up against each other by comparing features, pricing, ratings, integrations, security & more.

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