Dzinga Cloud-based telephony solution 0 reviews 651 Alternatives to Dzinga
Explore a recommended list of Dzinga alternatives for your business in 2020. Compare alternatives to Dzinga side by side and find out what other people in your industry are using. Let GetApp help you determine if the competition offer better features or value for money.
Trusted VoIP for any office, anywhere.
All-in-One CRM Software Solution
What users mention about InfoFlo See all reviews We also like how to link groups and individuals to businesses; as well as being able to save documents to the businesses profile. The general layout of the program is good and easy to use. It integrates with Outlook almost perfectly and simplifies my administrative processes. The reporting and bulk email features align with what I need to accomplish and provide a seamless solution. The navigational experience is responsive, super reliable and fast - an important consideration when working within the same software environment daily.
Convert more leads in less time!
Web-based predictive dialer software for call centers
What users mention about SpitFire See all reviews Once they learned to use it in their daily routines it has made them work more efficiently. We have had some trouble with a loss of connection. Great product & even better customer service. They have the wow factor. Spitfire has helped make our phone room run to the best of its ability.
SMS Marketing & Voice Broadcasting Made Easy
What users mention about Call Loop See all reviews Like how it's user friendly and works well Like how it's user friendly and works well Like how it's user friendly and works well Like how it's user friendly and works well. The best way to communicate offers with existing customers & build loyalty with rewards. I use it for a couple of my customers, integrated with Infusionsoft -- works great and setup was pretty easy. The service has been reliable so far.
Mobile optimized cloud call center with multichannel routing
What users mention about Genesys Cloud See all reviews It had great call tracking, out of all the phone systems I have used they have the best admin benefits to QA calls. Genesys is a great company that cares about the opinions of their customers. Prone to outages and glitches, though admittedly some of these could be due to network errors within the company.
Power dialer & outbound sales acceleration software for SMBs
What users mention about PhoneBurner See all reviews Sometimes I have had contacts go missing for a little bit they usually show back up the next day. Sometimes the voicemail will be set on the wrong one just have to pay close attention. Almost perfect solution for automating outbound CRM and prospecting. Very helpful for most companies that utilize any form of telemarketing/email marketing. PhoneBurner provides a user friendly platform to rapidly hit prospects and improve the likely hood of improving your sales pipeline.
Power up your customer service
What users mention about Channels See all reviews It is a fairly easy to use application and as you get involved with it your knowledge increases and so your speed when working on it, has a very good sound quality. It’s nice to have the dashboard on CrazyCall to visually see your progress when making calls through a list. We were looking to use the software to do follow up calls and the ability to add in scripts for callers is a nice feature although ultimately not something we used.
Coding APIs for adding telephony, SMS & 911 calling to apps
What users mention about Bandwidth See all reviews The people who run it clearly care about their customers' experiences. The software does a great job and, on the rare occasion when it needs a boost, the customer service is the best in the business. Super easy to use and it has amazing voice quality, and a ton of amazing features I probably will never use. This app basically made my summer amazing. While doing my summer trip around europe, I've connected and jammed with a lot of great people thanks for Bandwidth.
Cloud-based call center software for sales and support teams
What users mention about CloudTalk See all reviews Cloudtalk helps us with communication in our company and also with our costumers, we are very happy. Everything is quick and easy, love it. Super simple to set up and is cross platform so it work just about everywhere. Perfect for a growing ecommerce business like ours since there's room in the product features to scale with our needs. The worst experience ever. First of the app for phone doesn't do sms and the desktop version is horrible It takes over 48 hours or more to get a response from anyone.
Auto attendant cloud phone system
Phone system for support and sales teams
What users mention about Aircall See all reviews Once you understand the functionality of Aircall, it is a great software that includes the desktop app and the mobile app. The quality of the calls is flawless. The support team and account managers are more than happy to do anything to make using the software an easy and somewhat enjoyable experience. The power dallier feature is by far the best component. Our salespeople and customers find it terrible. The helpdesk is trained to ask the same questions a thousand times and always blame the others (internet provider, cables, headphones...).
VoIP business phone system for organizations of all sizes
What users mention about Intulse See all reviews Over all experience is positive but there are some small areas to improve on with the app and the ability to pick up other calls in a timely and efficient manner. What I like most about the Intulse dashboard is that there are so many great features, like the ability to fax from your computer, run reports on usage and send sms/texts messages. The customer service/support team is excellent. Their response time is good, they're very personable and great at resolving any technical issues we run into.
Simplifying Business Communication
What users mention about Nextiva See all reviews The experience with Nextiva is very polished. They have clearly got a lot of experience in their field and they have fine-tuned things to ensure a great process for their clients. The ROI on this kind of investment is key and we believe that over the long term it will be significant. It’s amazing technology that is a growth driver for any customer focused organization. It’s been great to see them figure out how to integrate the tool and make the most of the new functionality. We are very excited to see how this impacts our results in the coming weeks and months.
AI-powered Voice and SMS for Sales
What users mention about Kixie See all reviews Overall great phone solutions, cutting edge API/Integration, very helpful and caring customer support, and all around fair price for what you get. Great company, easy to use, good customer support. Still, need to work on getting a good connection. I would highly recommend to anyone looking to automation/integrate their sales process using Pipedrive, and hope this review helps others in making their choice for phone solutions.
Cloud Contact Center Software
What users mention about NICE inContact See all reviews I like the fact that this dialer integrates well with Salesforce, we make high volume of calls and inContact does its job well, when it does not they have a good customer service with good follow up. Easy to use, great functionality, accessible with screen reading software which is a major plus for our staff. There's great customization of IVR and messaging. Constant email outage notifications for products I dont have, and then when our system DOES fail (inevitably), the e-mail comes 20 minutes after the outage.
100% free CRM, collaboration and communication tool suite
What users mention about Bitrix24 See all reviews I am overall not pleased with this CRM but for a small company in it's first few years, it is cheap and good for small projects. Do not use this is you have a prospects list over 1000. Etremely lacking as a CRM, reporting is terrible, customizations are so basic, and customer support is the worst I have ever seen. Even with the premium versions. The CRM system is so full of bugs and nasty little details they havent even thought about. Their webmail is the worst ever thing I have seen.
A Complete Business Cloud Phone System Solution
What users mention about RingCentral See all reviews Getting everything set up was a bit of a crazy day in our office but the customer service throughout the whole thing has been amazing. Worth it for the amazing customer service. Overall, this is solid system that is improving every year. I would like to see the mobile app experience more refined but it's a nice VOIP for the money. Ease of use could be improved but I have had great quality calls using this software. I have it on my cell phone and desktop so I can utilize it wherever I am.
Mass mobile cell phone text messaging services for SMBs
What users mention about Textedly See all reviews Increased ability to communicate more effectively with my leaders, teams, and members. Great tool for getting information out efficiently, quickly, and people don't feel spammed. I love using it to let my network know when I’m about to do a Facebook live or when I’m offering a special promotion or event. It’s SOOO user friendly and the customer service is amazing. We worry that our messages might come off as too persistent or annoying. Textedly should have some analysis of how our customers are responding.
RingCentral Office - All-inclusive business phone system
What users mention about RingCentral Office See all reviews Getting everything set up was a bit of a crazy day in our office but the customer service throughout the whole thing has been amazing. Worth it for the amazing customer service. Overall, this is solid system that is improving every year. I would like to see the mobile app experience more refined but it's a nice VOIP for the money. Ease of use could be improved but I have had great quality calls using this software. I have it on my cell phone and desktop so I can utilize it wherever I am.
The first-ever truly unified voice and video solution.
What users mention about GoToConnect See all reviews Pricing was very affordable. For our size of company and the growth we've experienced, the Jive staff has been great working with us to lock-in pricing and help us grow when more accounts are needed. When we initially signed our control, there was some issue with service interruption and our phone lines not working. We appreciate the ease of use and the ease of setup of the phones. It was a seamless transition from our previous provider to Jive.
All-in-one Contact Center Software
Cloud phone system & contact center software & services
What users mention about ShoreTel See all reviews They have great service availability and monitoring. The customer support line is superb. I like have a click to call feature - that's really nice for those of us that spend a lot of time on the phone. It's nice to be able to group people into contacts for easy access. They offer a full suite of solutions depending on what type of business you are and your exact needs. We have used them for a software/hardware phone solution and have had great success with them.
Contact center for high volume sales and customer service
B to B VoIP Solutions, Call Center Software
VOIP Predictive Dialer | Call Center Predictive Dialer | Hosted Predictive Dialer
Cloud communication platform
Cloud-based phone system with mobile app, designed for teams
VoIP business telephone system for SMB's
Managed softphones for VoIP Providers
Multi-channel communications and telephony platform
Call center CRM-integrated software
Phone platform for G Suite and Slack
VoIP communication and collaboration management solution
Private branch exchange (PBX) solution
Contact Center Solutions for Improving Team Performance
Audio and web conferencing solution
Integrate your cell phone with your org to call and SMS message any number
Respond, Connect & Convert
Smarter International Calling
Telephony software for PC
Live dialing and prospect engagement tool for sales teams
Scalable cloud contact center for telemarketing needs
Professional business calling and routing for mobile devices
Next Generation Customer Interaction Platform
Beautiful Contact Center Solution - Omnichannel - All in One
Automatic callbacks for website visitors within 25 seconds
Technology expense management & call accounting solutions
Second Phone Line for your Business
More Leads. More Sales. More Customers.
Call center software in the cloud
Global Phone System 100% native in Salesforce CRM
Intelligent sales call handling with native CRM integration
Communication tool that connects teams via voice calling
Hosted Business Phone System
Unified Cloud Communications - Work Happy
What users mention about PanTerra Networks See all reviews D recommend this service but only reluctantly. I have been their customer for like 2 months, I like it but I'd say take to their sales rep via their website (like I did) before you make any decisions. A large part of our business is reliant on communication amongst ourselves, our assets, our resources and our clients. We needed a reliable service provider with great quality. But gradually, almost one year later, I am a happy customer – And the sales rep is a regular visitor and a good friend now. We have never had any serious issues.
Virtual PBX software for small to medium businesses
Data collection software for market research
Web-based business telephony system with native app support
Awarded Outbound Contact Center Software (24/7 U.S. Support)
What users mention about Ytel Platform See all reviews Ytel is a good system to use when quality is not what matters. If you´re looking to call more contacts rather than have quality calls, this is the best dialer system to use i guess. Their support is awful and will blame every issue on your network or computers even before they know any details on your pc or connection. Calls get crossed with other lines sometimes. Unfortunately, we had to continuously log in and out of the application in order for the system to update any calls blocked. This was annoying at times.
Call and voicemail management
What users mention about Google Voice See all reviews I love the free calls for American and Canadian phone numbers. It's great for budget-conscious people in Canada and US since if you have WI-FI you can make free calls with the app. The interface is clean and easy to use and super easy to lookup contacts in your phone directory. It is also easy to manage credit and reload your balance as long as you have a google account. This is a pretty good way to have a "landline" through your desktop computer, and a nice way to not give everyone your cell number.
The Customer Friendship Platform
Cloud PBX solution for SMBs
Modern Phone System for customer support & sales
A cloud-based business phone service
What users mention about FluentStream See all reviews We have found this provider and their product to be highly reliable and their staff to be ever courteous, professional, and consistently responsive to our inquiries and needs. If you are a small business like us and you want to save money on a reliable and robust telephone service - I would highly recommend FluentStream. FluentStream has been the best telephone service our company has had the pleasure of utilizing. Their service is reliable, stable and very, very affordable.
Reception service and contact center with multi-agent access
Open-source modular communication system
What users mention about Asterisk See all reviews The openness of the system and ability to create so many solutions based on this little piece of software. It is a great foundation for creating a telecommunication solution for yourself. Presently, I am including students in the system such that while on campus they can benefit from free phone calls while on campus. Asterisk is really amazing. Need to be careful not to leave it open to fraudulent calls. As a CLI based tool it can be a bit confusing to install from the tgz.
Advanced, cloud-based computer telephony integration
Cloud-based VoIP business telephone systems
Calling, SMS, MMS, and fax communication management system
Cloud based IP phone with unified communication features
What users mention about Evolve IP Phone System See all reviews They did an upgrade a few months ago... it seems to make it worse. The functionality remained... but it doesn't have a very intuitive interface. Customer support is very helpful and effective. I have no dislikes of current IP phone system.
Sell More with an AI System of Growth
What users mention about InsideSales See all reviews In my role I have metrics to hit using ISDC, and when i'm unable to do that because of functionality problems it is frustrating. I enjoyed how quickly this organization added features to their Playbooks product. They make it easy to reach out with suggestions of how they can do better. Ability to stay on top of prospects and easily identify who to target and when, with relevant information. The tool allows me to efficiently reach my prospective customers.
Cloud hosted PBX solution
Web-based predictive dialer for efficient outbound calling
All-in-one Cloud Phone System for SMBs
What users mention about NUACOM See all reviews The marketing facilities are excellent, the option to record conversations for training is very good. Quality and Support, we tried many solutions before, but the Nuacom Platform and the Portal fitted the best for our needs. Even the wait time and response for minor issues is excellent. Overall, best choice we've made in a while.
Inbound, outbound & blended cloud contact center
The Deskforce solution for boosting agent performance
What users mention about Predictive Dialer See all reviews The price is fair, the quality is excellent, and i even got them to integrate the Dialer system to my Sugar CRM at no extra fee, and that's really nice. Good luck guys and thanks again. As for VFM...the best there is in the field, and believe me, I checked. The calls quality is good most of the time, better than the other providers, thats for sure. This company have a great product with great customer support. The software is friendly and good people are behind it.
Call Tracking & Analytics
What users mention about CallRail See all reviews CallRail's customer support has always been great. I lean on them for set-up questions, and appreciate their willingness to help. CallRail just adds another tool for me to show my clients the effectiveness of our marketing efforts. My clients love it which is what is important. I like the reporting features and the ability to track activity of different agents. I like the ability to text.
Second phone number app for texting and calling
All-in-one predictive dialer & inbound call center solution
What users mention about CallTools See all reviews Great price, high quality phone calls, call recording, easy to use. It's like mojo dialer and callrail built into one only the price is better and you can send and receive calls, texts, voicemails. Great Solution, Integrates with most CRM tools and helps churn out calls with a predictive dialer. Helps streamline the process of calling, without servers and hardware. Great support from my account manager, and rep at Tech Support. Very happy with CallTools.
Turn mobile phones into your business phone system / PBX.
What users mention about Spoke Phone See all reviews Straightforward set up, great for non-technical users like myself. Good options in terms of who answers what in the team and within how much time. Spoke Phone have been great. The customer service is excellent and the price is fantastic, especially if you make lots of calls. Just remember to update your Automated message, as some customers ringing back complain about it sounding suspicious as the name of the company is said in a robotic voice.
Cloud Call Center Solutions
What users mention about 3CLogic See all reviews The best! really great product easy to use with a amazing staff behind it for customer support. Tech support rarely fixes issues with their software, and when they get frustrated trying, they blame the customer and say it's our problem and not their fault. The 3CLogic system is very user-friendly and functional. Our case manager has been wonderful going through everything with us, helping us understand how to best use the system to our advantage.
Send Smarter With EZ Texting
What users mention about EZ Texting See all reviews Scammers, Fake, THE MOST EXPENSIVE, unreliable, BAD ACCOUNT REPS. what else. For a bad company or team of thugs. It does what we hope it will do and the MMS format is wonderful for setting out reminders and announcements with a graphic. The ease of use for training less technical people on how to buy keywords is excellent. The API is great to work with as well. What users mention about Phone.com See all reviews If you ever need help their support team is just a live chat away and they are always very helpful and creative. Willing to offer ideas on how to best set up your system to meet your needs. AMAZING customer service/support. Easy configuration and sensible flow/interface. Overall, a great phone system. Just began using it and very happy.
Cloud-based business VoIP phone service
What users mention about Vonage Business See all reviews It has a great Voice quality(HD Quality) and we can hear it very clearly very easy to use and options are very easy to handle. Vonage business is great in giving one of the best VOIP and Messaging solution to businesses. Very easy set up, affordable rates and best of all one of the most eye pleasing ui's to date. I love how you are cost effective and help save us money in the long haul, and we are only a small business. How much more can you do for larger corporations.
Business Communication Simplified
What users mention about SendHub Messaging See all reviews I really haven’t had any issues with the software itself. My only problems have been lack of knowledge of sending SMS on my end, but we are learning. We use Sendhub for all of our text to win programs and it has proven to be a solid solution. AND, I have to say one of the greatest strengths behind this software is the excellent customer support - both sales and technical.
Cloud-based call center solution for SMBs
What users mention about ChaseData See all reviews Countless hours of manual work saved (operationally and reporting); better comprehension of Dialer solution across all business users; ability to make decisions and improve on the fly. The ease and simplicity of the user interface for my call center reps is superb, I really like the ability to run multiple data lists simutaneously and the multiple caller ID feature. For a company to be able to offer all this and be one of the most cost effective solutions out there is truly a blessing for call centers.
Predictive Call Center, Voice and Text Broadcasting app
What users mention about CallHub See all reviews It is easy to set up, compatible with nationbuilder and your customer service is helpful, effective and friendly. CallHub is the best solutions I have used up to now for my communication campaigns. I will keep using and do recommend strongly. I like that it is easy to use the site. It is user-friendly, and the customer support is great.
VoIP phone service provider for staff communication
Virtual phone system for business sales and customer support
What users mention about Toky See all reviews Overall Toky is a great value for the money and the service is wonderful, their support is always available to help when needed and there are a lot of useful features in the software. Waking each day to constant pain and suffering, every call I receive I painfully hear the frustration in the voice of the caller as they fail to understand anything I am saying. The integrations offered as well as the amazing support are some of the best part for sure.
Unified communications & hosted VoIP from any device
Cloud Contact Center & Inside Sales Software for Salesforce
What users mention about NewVoiceMedia See all reviews Great Support that is always attentive and is intent on resolving your issue and ensuring you are satisfied. I am responsible for training the sales team and Customer support representative was especially helpful providing the required information to enable our team to have the best possible start. Great Product and extremely helpful delivery and after care from customer support.
Omnichannel contact center management
What users mention about XCALLY See all reviews The existing omni-channel function is great, but I was impressed that you could use CallySquare to create a new solution. When doing multi-tenant customer support, it is a bit confusing when the number of queues increases, as there are places where it is difficult to visually identify which tenants (queues) are accessed. The team is really reactive and ready to help. The price is really interesting when you look about all the functionnality included on.
Predictive dialer & call automation for call centers
Virtual Phone System for small businesses
What users mention about MightyCall See all reviews MightyCall is new, and you can tell in all the best ways. The apps and website are clean and easy to use, the pricing tiers are common sense, and the support team is responsive. I like the portability and ease of administration. I am not locked into my office, and with their features it is comforting to know that the phone call is recorded allowing a higher level of CRM. I never spend the time to write a review but the aggression I have went through with this company is crazy. What users mention about Sideline See all reviews Sideline make it very easy for me to neatly divide my work calls and texts from my friends. I work as a freelancer so it's super nice to know when an editor might be calling vs a friend. I can just ignore their calls and not have to worry about them harassing me all the time. I recommend it for users who need an additional line for any reason. The messages that get from SIDELINE are confusing me with perceived missed calls and or messages from prospective clients.
Small business phone software
Mass notification solution
What users mention about DialMyCalls See all reviews Great access to reports, reports provide a comprehensive receipt of calls made. I love the fact that I can create caller groups to organize my contact list better, (super nice). I love the ability to instantaneously get the important information out to everyone at the same time. OR the ability to customize lists, so that I only send information to specific people. A great bargain for any Church who needs to contact circles of volunteers.
Voice, video, chat, contact center. In the cloud.
What users mention about 8x8 Virtual Office See all reviews Works great on mobile and desktop. The call quality was overall consistently good and it did integrate with Salesforce. The customer service is terrible. We were told that the issues we were having were with our phones and that they were too old. Why don't companies learn how much customers HATE the terrible off-shore support experiences that they have to deal with in so many industries these days.