Earth Class Mail Features

Earth Class Mail

Cloud-based, secure virtual mail & address solutions.

4.74/5 (35 reviews)

Earth Class Mail Feature Summary

  • Send invoices directly to Bill.com
  • Electronic check deposit
  • Collaborate on all inbound mail
  • Sort, forward, filter, or securely shred mail
  • All mail is scanned and made available online
  • Cloud & physical mail storage
  • Get notified when new mail arrives
  • All mail is OCR'd and searchable
  • HIPAA compliant features
  • Add multiple recipients and users to your account
  • Integrates with Dropbox, Box, GDrive & Bill.com

Communications Feature Comparison

Most popular features of all Communications apps

API (115 other apps)
Activity Dashboard (49 other apps)
Automatic Notifications (40 other apps)
CRM Integration (54 other apps)
Call Monitoring (47 other apps)
Call Recording (71 other apps)
Call Reporting (45 other apps)
Call Routing (51 other apps)
Call Transfer (54 other apps)
Caller ID (51 other apps)
Chat (64 other apps)
Conferencing (61 other apps)
Instant Messaging (49 other apps)
Live / Video Conferencing (44 other apps)
Monitoring (44 other apps)
Receiving (40 other apps)
Reporting & Statistics (41 other apps)
SMS Integration (36 other apps)
Third Party Integration (59 other apps)
Voice Mail (47 other apps)

Earth Class Mail Feature Reviews

25 reviewers had the following to say about Earth Class Mail's features:

Troy Helming

Great features, good user interface.

2017-05-06

Pros

Connection to Box.com is handy, although I wish the filenames of the documents would automatically contain the sender's name and date of receipt.

Cons

I regularly get calls from FedEx saying they cannot deliver packages to our address in San Francisco.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Brennan de Raad

Easy to use mail solution

2017-06-28

Ability to separate mail address from our physical addresses in the US.

Pros

Email notifications make it a great way to only view if/when needed.

Cons

The user interface could use an upgrade, but it's still functional.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Makedah Boyce

I had a wonderful experience with Earth Class Mail

2017-06-22

I enjoy the product. Will recommend it to others..

Pros

I know the Notary was a third party service, but it was cool how we were able to get all the paperwork completed online.

Cons

I think it'll be best to list it on the site for the customers who need to make a quick call can do so..

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Adam Pederson

Great solution to manage the mess of mail (paper) that a small business creates

2017-04-27

We use ECM extensively to manage the mail that we get running several small consulting and software resale companies.

Pros

Build mail routing rules, scanning rules, setup check deposit, etc.

Cons

The platform is a little older, not as many modern design elements, but it gets the job done and the functionality is great, and on some level I don't need every site I use to look like Facebook.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Jason Chroman

A great service for a growing company

2018-06-05

Pros

We use Earth Class Mail's check deposit service and I think that it's very good. Customers send checks to them, not to our office. This reduces the likelihood that a check will get lost or that an employee will steal from the company. It also allows us the flexibility to switch banks or bank accounts.

Cons

Sometimes they don't answer the phone when I call. 2. Other services cost less, however, their pricing is low enough and their service is good enough that it is worth paying a little extra for EarthClassMail's professionalism.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Vinay Sabharwal

Well thought-out functionality, good customer service, and works as advertised

2017-06-13

Eliminates having to incur the time and expense to pick up physical mail and deal with lost mail.

Pros

(a) Good user interface, comprehensive functionality that addresses our core requirements of automation and elimination of paperwork when interfacing with government agencies, financial institutions and companies that still insist on using snail-mail. I also like the built-in future-proofing multi-user functionality that enables us to scale as our head count grows over time.

Cons

(a) It would be nice if you could provide APIs and webhooks for your software so we could achieve total automation.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Monthly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Joseph Winke

Been using ECM for 7 years! Love the flexibility and address stability. Lifesaver!

2017-05-02

Pros

It makes mail as easy to process as email!

Cons

UX is dated and slow, no major feature updates.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Annabel Youens

Very happy overall

2017-05-04

Don't have to worry about my mail while I'm overseas

Pros

All my mail gets handled really efficiently and we've never had a problem.

Cons

Looks like a very old design and stylistically it's quite dated.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Esther Delgado

Quick, easy and very convenient.

2017-05-08

Pros

The email notifications that I receive for the new mail pieces that have been delivered really help me out.

Cons

Would like a faster download of the mail received, since it usually takes a day or two for me to be able to access the full content of what was received.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Dan Warfield

this was a live saver

2017-05-04

Very good solution for keeping my mail while living in another country.

Pros

I would recommend it to anyone wanting to keep track of their mail while out of the US.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
James Roven

It's pricey... but it's worth it

2017-04-30

If you work virtually and live internationally -- this is for you.

Pros

I couldn't live the way I do without Earth Class Mail.

Cons

I don't really have many complaints. If there was one, it's that it's a little pricey when you throw in the street address and check cashing extras. But... I've been a user for 7 years so...

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Thomas Noonan

I could not operate my business without it.

2017-06-13

Don't have to waste time with stupid mail.

Pros

The fact that I don't have to handle mail. I can be out of the country for 6 months and still see all my mail.

Cons

About the software - sometimes it's a little slow to load, especially if I'm scrolling way way back through my mail. I wish there wasn't such a delay in the time it takes to get my mail (I use the Las Vegas PO box and I understand that once it is received there, it's shipped up to Oregon for sorting).

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Carina Kalaw

ECM ... lifesaver since I travel a lot. Fairly easy to use and customer support ... very helpful.

2017-05-02

Pros

I can view my inbox and preview the mail at the same time.

Cons

I always get charged storage fees that I can't seem to track easily. I cannot go back to where I left off. I have to start over at home page all the time.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Source: Capterra
Helpful?   Yes   No
Read more
Adam Peer

Great solution if you hate mail or lose paper!

2017-04-27

I hate mail, I really hate mail.

Pros

Generally easy to use, decent features, plus they ask for feedback to improve their service.

Cons

It isn't cheep, but that's a trade off for not having physical mail anymore.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend

9/10

Recommendations to others considering Earth Class Mail

Give it a try, it's actually pretty neat.

Source: Capterra
Helpful?   Yes   No
Read more
David Pederson

8 Years of Stellar Service Deserves an Award

2017-04-27

For eight years, ECM has made it easy to live where I want and not worry about mail.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
David Garrett

Love it. I've used it for 8 years and it is life saving for frequent travelers

2017-06-13

Mail solution

Pros

It makes dealing with mail very easy.

Cons

I think the address is not as professional as it could be. I'd love to be able to say Suite 1402 instead of box 19784

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Robert Bergqvist

Earth Class Mail is essential for Digital Nomads

2017-04-28

We've been using Earth Class Mail since we first incorporated, three years now.

Pros

It's a lifestyle enabler.

Cons

That there's not Google Single Sign On.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Alper Takci

It has been a seamless experience with no hassles so far. I appreciate timely help and care.

2017-05-01

Pros

Even the transfer of shipping to a centralized operation location has been seamless.

Cons

The only thing I would improve is to get the non-responsive website to become mobile responsive because in this day and age it looks pretty out dated.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Mayra Alvarado

Excellent Service

2017-04-27

The service is excellent. Our letters are processed timely. Its customer service representative are qualified and highly trained. They always have a very assertive answer and solve issues.

Pros

Very friendly and easy to learn and use.

Cons

Some letters are classified automatically as to be scanned.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering Earth Class Mail

None.

Source: Capterra
Helpful?   Yes   No

Response from Earth Class Mail


Looks like you left your review in the wrong place. Earth Class Mail is not Paycor.

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Terry Mayes

I use this since I work away from home.

2017-06-12

Reviewinv my mail remotely

Pros

I can access, review and cull my mail remotely.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Douglas Wyman

They are extremely polite and helpful. Well informed Employees! Great Experience!

2017-06-22

As I said in the review, I, Family and Employees have access to our mail from over 6,000 miles away.

Pros

I don't have to worry about mail! They do it all!

Cons

It has taken all the hassle out of dealing with the USPS, as I can have Mail opened and scanned to see whether to keep it, have it delivered to us here at an affordable price or have it tossed in the trash.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
John Newstead

Absolutely essential to our nationally distributed company structure.

2017-06-22

Pros

Allows us to run a company with 25 people telecommuting from home in 25 different locations all over the country. We don't have to pay rent for a physical main office.

Cons

Have had trouble with automatic check deposits a couple of times, but tech support has always been quick to resolve the issue.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Sandy Howard

EarthClass Mail has streamlined our administration needs

2017-04-27

We have used EarthClass Mail for 5+ years and couldn't be happier.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Ryan Sobol

I've never had an issue with Earth Class mail.

2017-05-04

Pros

What I like most about Earth Class mail is that I can read and manage my mail from anywhere in the world.

Cons

What I like least about Earth Class mail is that it's a little pricy.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Source: Capterra
Helpful?   Yes   No
Read more
Ashe Dryden

Generally good; wish there were an updated interface with better UX, better mobile app

2017-05-04

Pros

Easy to manage the recycling, scanning, and shipping of my mail from anywhere, which is nice because I travel often for work.

Cons

Hard to figure out how to do things beyond the most obvious things, like creating rules for certain kinds of mail

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more