There are a LOT of moving parts involved when it comes to setting up, planning, and running a webinar. Therefore, I LOVE the layout and the simple tabs inside the EW system because it ensures I don't forget anything or miss a step as I'm planning things out. I also love the ease of making a live webinar evergreen, or even changing my mind last minute and choosing to make an evergreen one live. The versatility and ease of use makes EW the absolute best system out there (I've never used another webinar system, but when my friends talk about how they wish they could do certain things in whatever system they're using, I find myself saying, "Oh I can do that with EasyWebinar." I'm so glad I found EW :-)
What I like least is that I wish I could use a live chatbox FROM EasyWebinar, rather than having to use a third party one (like Chatroll). Using Chatroll is yet another "thing" I have to add on that I wish I didn't need. Yes, EasyWebinar has a chatbox, but not one I can use during an automated webinar. In other words, I wish I could run a truly hybrid webinar from within EW by having my recorded webinar going while using EW's built-in chat box features so I can answer questions live. The other thing I wish for is that I wish I could see a calendar (see the whole month at a glance) with what automated webinars I'm placing on what days. For example, I wish I could see that Evergreen Webinar "A" is running on these particular dates/times in March so I could quickly add in Evergreen Webinar "B" on non-conflicting days and times in March as well. As it is now, I have to do a lot of scribbling down dates and times and then clicking back and forth to make sure my other webinar isn't competing against my new webinar because I can't see how everything is laid out. I wish I could do that.
Response from Easy Webinar
Thank you so much for your review!
We truly appreciate it. And actually, did you know you can run the Hybrid webinar through our live system. Start live, play a video and have our live chat and offers going. Yes, it would be that you'd have to start it manually, but that is the benefit of a hybrid system.
For automated webinars, we actually talked to our top 1% revenue generators who are doing at least a million in sales using EasyWebinar and they have said that a live chat in the evergreen webinar isn't something that they feel will change conversions. They like that it organizes the questions and they can reply via email or set up questions to feed into their Helpdesk. We so appreciate you and your feedback and are excited to continue to be of service for many years to come!