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eFax Corporate vs eFileCabinet Comparison

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Overview

eFax Corporate is a online fax service which allows companies to send and receive faxes via email on any device, using existing...

eFileCabinet is a paperless office and document management solution designed to meet the needs of multiple industries through...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$

1200

/yryear
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

3.9

5

4

3

2

1

23

13

6

3

5

  • Value for money
  • Ease of use
  • Features
  • Customer support
82%
would recommend this app

5

4

3

2

1

493

260

77

18

12

  • Value for money
  • Ease of use
  • Features
  • Customer support
93%
would recommend this app

Pros

This is a good solution to be able to send an occasional fax as the technology has been largely replaced by email.

Andrew K.

Easy to use and convenient. You receive it like a scan and could save it as a PDF.

TL

Trang L.

Excellent, Reliable Solution for Receiving Faxes.

CK

Cher K.

Pros

It has been a positive experience and have so appreciated the great customer service.

DP

DeAnn P.

The ease in which to drag and drop files is convenient. I love the ability to organize the files to my needs as well as the ability to locate files.

DB

Denisa B.

We have had a great experience. I like that I can access my documents from anywhere.

LC

Laura C.

Cons

I was billed for 3 years of service that I didn't use. I had proof of cancellation but was told no refund because I emailed my request to cancel to the wrong company department.

PH

Patricia H.

Customer support is slow, sends you in circles, and gives the wrong answer almost every time. Chat disconnects constantly and they give you the wrong phone numbers to call.

Alicia D.

It's 2019 and the way efax does business is completely unacceptable. Once you give this company your credit card, they make it very hard to take it back.

SH

Steven H.

Cons

I had a desktop version before moving to the cloud and had several major problems with that version as it corrupted on my computer several times and did not automatically index to a cloud backup.

TD

Troy D. O'Dell P.

Terrible enough that I tried for 2 months to cancel my subscription to which the customer service agents wouldn’t let me.

RG

Ruchi G.

Everything is all jumbled up in the customers folder making almost impossible to find what you are looking for without wasting time and causing more stress to the day.

ss

steve s.

  • Vendor responds to reviews
  • Last review3 months ago
  • Vendor responds to reviews
  • Last review15 days ago

Key features

  • Total features34
  • API
  • Access Controls/Permissions
  • Active Directory Integration
  • Alerts/Notifications
  • Archiving & Retention
  • Audit Management
  • Audit Trail
  • Authentication
  • Automated Routing
  • Automatic Backup
  • Collaboration Tools
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Contact Database
  • Contact Management
  • Content Library
  • Content Management
  • Contract/License Management
  • Customizable Branding
  • Customizable Templates
  • Data Security
  • Data Synchronization
  • Delivery Tracking
  • Digital Asset Management
  • Digital Signature
  • Document Analytics
  • Document Capture
  • Document Classification
  • Document Generation
  • Document Management
  • Document Review
  • Document Storage
  • Document Templates
  • Drag & Drop
  • EMR/EHR
  • Electronic Faxes
  • Electronic Signature
  • Email Management
  • Email to Fax
  • Encryption
  • Fax Management
  • Fax to Email
  • File Conversion
  • File Recovery
  • File Sharing
  • FoIP
  • Full Text Search
  • HIPAA Compliant
  • Information Governance
  • Messaging
  • Metadata Management
  • Mobile Access
  • Mobile Signature Capture
  • Monitoring
  • Multi-Party Signing
  • Multiple User Accounts
  • Offline Access
  • Optical Character Recognition
  • Purchasing & Receiving
  • Reminders
  • Remote Access/Control
  • Reporting & Statistics
  • Role-Based Permissions
  • SSL Security
  • Search/Filter
  • Secure Data Storage
  • Self Service Portal
  • Tagging
  • Task Progress Tracking
  • Template Management
  • Third Party Integrations
  • Two-Factor Authentication
  • Version Control
  • Whitelisting/Blacklisting
  • Workflow Management
  • Total features59
  • API
  • Access Controls/Permissions
  • Active Directory Integration
  • Alerts/Notifications
  • Archiving & Retention
  • Audit Management
  • Audit Trail
  • Authentication
  • Automated Routing
  • Automatic Backup
  • Collaboration Tools
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Contact Database
  • Contact Management
  • Content Library
  • Content Management
  • Contract/License Management
  • Customizable Branding
  • Customizable Templates
  • Data Security
  • Data Synchronization
  • Delivery Tracking
  • Digital Asset Management
  • Digital Signature
  • Document Analytics
  • Document Capture
  • Document Classification
  • Document Generation
  • Document Management
  • Document Review
  • Document Storage
  • Document Templates
  • Drag & Drop
  • EMR/EHR
  • Electronic Faxes
  • Electronic Signature
  • Email Management
  • Email to Fax
  • Encryption
  • Fax Management
  • Fax to Email
  • File Conversion
  • File Recovery
  • File Sharing
  • FoIP
  • Full Text Search
  • HIPAA Compliant
  • Information Governance
  • Messaging
  • Metadata Management
  • Mobile Access
  • Mobile Signature Capture
  • Monitoring
  • Multi-Party Signing
  • Multiple User Accounts
  • Offline Access
  • Optical Character Recognition
  • Purchasing & Receiving
  • Reminders
  • Remote Access/Control
  • Reporting & Statistics
  • Role-Based Permissions
  • SSL Security
  • Search/Filter
  • Secure Data Storage
  • Self Service Portal
  • Tagging
  • Task Progress Tracking
  • Template Management
  • Third Party Integrations
  • Two-Factor Authentication
  • Version Control
  • Whitelisting/Blacklisting
  • Workflow Management

Integrations

  • Total integrations8
  • Dropbox Business
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • Google Drive
  • Google Workspace
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft Teams
  • Pipedrive
  • Salesforce Sales Cloud
  • Slack
  • SugarCRM
  • Wordpress
  • Zapier
  • Zendesk
  • Zoho CRM
  • Total integrations13
  • Dropbox Business
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • Google Drive
  • Google Workspace
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft Teams
  • Pipedrive
  • Salesforce Sales Cloud
  • Slack
  • SugarCRM
  • Wordpress
  • Zapier
  • Zendesk
  • Zoho CRM