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eFax Corporate vs Medsender Comparison

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Overview

eFax Corporate is a online fax service which allows companies to send and receive faxes via email on any device, using existing...

Medsender is a document management and file-sharing software designed to help businesses in the healthcare and insurance...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$

99

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

3.9

5

4

3

2

1

23

13

6

3

5

  • Value for money
  • Ease of use
  • Features
  • Customer support
82%
would recommend this app

4.9

5

4

3

2

1

13

2

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

This is a good solution to be able to send an occasional fax as the technology has been largely replaced by email.

Andrew K.

Easy to use and convenient. You receive it like a scan and could save it as a PDF.

TL

Trang L.

Excellent, Reliable Solution for Receiving Faxes.

CK

Cher K.

Pros

Medsender custom support is very efficient, and quick to respond. We love that they are integrated with our EMR - this is a great benefit.

KR

KAREN R.

That’s very exciting for our team. I look forward to all the future capabilities the platform will have which will enhance efficiency and improve productivity.

SH

Steve H.

I like that the software is simple and convenient to use. As a small business, I love that I can save costs with not owning/maintaining a landline and fax machine.

BD

Benjamin D.

Cons

I was billed for 3 years of service that I didn't use. I had proof of cancellation but was told no refund because I emailed my request to cancel to the wrong company department.

PH

Patricia H.

Customer support is slow, sends you in circles, and gives the wrong answer almost every time. Chat disconnects constantly and they give you the wrong phone numbers to call.

Alicia D.

It's 2019 and the way efax does business is completely unacceptable. Once you give this company your credit card, they make it very hard to take it back.

SH

Steven H.

Cons

We had hoped that the software would help us reduce the burden of processing incoming faxes for our midsized medical group. It does reduce the burden, but not by much.

KB

Kathleen B.

My biggest problem was how to send Superbills to clients in a HIPAA compliant way.

DM

Daniel M.

If carrier would allow each provider to have their own fax number we would not have this problem.

KB

Kathleen B.

  • Vendor responds to reviews
  • Last review3 months ago
  • Vendor responds to reviews
  • Last review7 months ago

Key features

  • Total features34
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts/Notifications
  • Archiving & Retention
  • Audit Trail
  • Automated Routing
  • Collaboration Tools
  • Compliance Management
  • Compliance Tracking
  • Contact Database
  • Contact Management
  • Data Import/Export
  • Delivery Tracking
  • Digital Signature
  • Document Capture
  • Document Classification
  • Document Generation
  • Document Management
  • Document Storage
  • Document Templates
  • EMR/EHR
  • Electronic Faxes
  • Electronic Signature
  • Email Management
  • Email to Fax
  • Encryption
  • Fax Management
  • Fax to Email
  • File Conversion
  • File Recovery
  • File Sharing
  • FoIP
  • Full Text Search
  • HIPAA Compliant
  • Mobile Access
  • Monitoring
  • Multi-Channel Communication
  • Multiple User Accounts
  • Optical Character Recognition
  • Patient Engagement
  • Patient Intake
  • Patient Questionnaires
  • Patient Records Management
  • Progress Tracking
  • Purchasing & Receiving
  • Records Management
  • Reporting & Statistics
  • SMS Messaging
  • Search/Filter
  • Secure Data Storage
  • Self Service Portal
  • Tagging
  • Template Management
  • Text Editing
  • Third Party Integrations
  • Version Control
  • View-Download-Transmit
  • Whitelisting/Blacklisting
  • Workflow Management
  • Total features44
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts/Notifications
  • Archiving & Retention
  • Audit Trail
  • Automated Routing
  • Collaboration Tools
  • Compliance Management
  • Compliance Tracking
  • Contact Database
  • Contact Management
  • Data Import/Export
  • Delivery Tracking
  • Digital Signature
  • Document Capture
  • Document Classification
  • Document Generation
  • Document Management
  • Document Storage
  • Document Templates
  • EMR/EHR
  • Electronic Faxes
  • Electronic Signature
  • Email Management
  • Email to Fax
  • Encryption
  • Fax Management
  • Fax to Email
  • File Conversion
  • File Recovery
  • File Sharing
  • FoIP
  • Full Text Search
  • HIPAA Compliant
  • Mobile Access
  • Monitoring
  • Multi-Channel Communication
  • Multiple User Accounts
  • Optical Character Recognition
  • Patient Engagement
  • Patient Intake
  • Patient Questionnaires
  • Patient Records Management
  • Progress Tracking
  • Purchasing & Receiving
  • Records Management
  • Reporting & Statistics
  • SMS Messaging
  • Search/Filter
  • Secure Data Storage
  • Self Service Portal
  • Tagging
  • Template Management
  • Text Editing
  • Third Party Integrations
  • Version Control
  • View-Download-Transmit
  • Whitelisting/Blacklisting
  • Workflow Management

Integrations

  • Total integrations8
  • Dropbox Business
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • Google Drive
  • Google Workspace
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft Teams
  • Pipedrive
  • Salesforce Sales Cloud
  • Slack
  • SugarCRM
  • Wordpress
  • Zapier
  • Zendesk
  • Zoho CRM
  • Total integrationsN/A
  • Dropbox Business
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • Google Drive
  • Google Workspace
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft Teams
  • Pipedrive
  • Salesforce Sales Cloud
  • Slack
  • SugarCRM
  • Wordpress
  • Zapier
  • Zendesk
  • Zoho CRM