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eGoldFax Logo
eGoldFax

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Fax server software for healthcare businesses

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eGoldFax Pricing, Features, Reviews and Alternatives

eGoldFax product overview

Price starts from

29.99

What is eGoldFax?

eGoldFax is a fax server software that helps businesses of all sizes in healthcare, education, financial services, government, and other sectors send and receive faxes from any mobile device or desktop. The solution enables managers to scan hardcopies and send faxes directly via emails or any multi-function printer (MFP).

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Phone Support
FAQs/Forum
Chat

Training options

In Person
Live Online
Webinars
Documentation
Videos

eGoldFax pricing information

Value for money

4.9

/5

37

Starting from

29.99

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

eGoldFax features

Functionality

5.0

/5

37

Total features

31

1 categories

Most valued features by users

Third-Party Integrations
API
Alerts/Notifications
Reporting & Statistics
Access Controls/Permissions
Active Directory Integration
Activity Tracking
Archiving & Retention

Functionality contenders

eGoldFax users reviews

Overall Rating

5.0

/5

37

Positive reviews

100

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.73/10
Rating distribution

5

4

3

2

1

36

1

0

0

0

Pros
Experience has been great, from learning how to use to implementing and continued management. This service has been really great for us.
It has all been a real pleasure. Amazing product and amazing support folks.
It's just nice to be able to fax from anywhere. Also, their support is always very responsive and thorough with how they do things.
Cons
With the current web interface its hard to tell if the connection is live, if it was set up correctly, etc.
There's probably a weakness or undesirable quality but we haven't found it yet.
I haven't found anything about it I don't like yet.

Overall rating contenders

JN
AvatarImg

Joseph N.

Education Management, 5,001-10,000 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Solid service with easy setup and great options

Reviewed 2 months ago

The experience has been flawless so far. Once our printers had the app installed they never had a problem again. All of our remote users now use the app and they are very happy.

Pros

The fact that their service team helped us move away from hard line POTs lines and ported all of our schools' fax numbers to the GoldFax service.

Cons

The app is a little complicated to setup for home users

GT
AvatarImg

Griffin T.

Computer Software, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Easy to use and affordable cloud fax solution for a great price

Reviewed 4 years ago

We had multiple fax lines within our organization because some of our customers would still fax over order documents and purchase orders. We wanted to find a more convenient way to send and receive these faxes. eGoldFax has given us the ability to send and receive faxes via email and give each salesperson their own fax number. When faxes come into a person's fax number, they are routed directly to...

Pros

Product is easy to use so user training was minimal. We were able to eliminate our physical fax lines and save around $50+ per month, per line that we were paying for them. All faxes are archived so it enables us to go back and look up the history if someone claims that they sent us something and we didn't receive it. eGoldFax also has the ability to automatically route faxes to an email box, network folder/share or automatically print

Cons

There is currently no option to print directly to fax but I heard they are releasing a printer driver soon to solve this

HB
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Hollie B.

Health, Wellness and Fitness, 501-1,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Egold Fax Review

Reviewed 6 months ago

Over all, I would recommend it to other users but warn them about the time it takes to input your contacts into the machine.

Pros

The system is easy enough to use once all information is input into your fax machine

Cons

The process to save a contact is time consuming. The fact of it being internet based, if your internet goes out or glitches, the fax might not be sent or received.

SW
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Steve W.

Information Technology and Services, 51-200 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Fantastic and Reliable Product

Reviewed 2 months ago

Excellent solution, super reliable, and just so easy to use.

Pros

eGoldFax is incredibly easy to use as you don't even need a hard copy of the document anymore! Simply attach your doc to an email and send away!

Cons

No complaints. Any interaction or the minimal times I've had to open as support request, the people have been fantastic and issues resolved quickly the first time around.

LP
AvatarImg

Lindsay P.

Hospital & Health Care, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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E-Gold Fax User

Reviewed 2 years ago

My experience with E-Gold fax has been great. The support team is always extremally responsive whenever I have a problem related to E-gold fax. They also helped us get re-set up when we changed data centers and were immediately available.

Pros

Easy to use, the portal gives great metrics for tracking not only where the faxes come and go but also productivity among users. I love that my team can use it while in the office or working from home.

Cons

I wish they could integrate with our EMR. Right now we have a custom application connecting our EMR to E-Gold fax.

eGoldFax FAQs

Q. What type of pricing plans does eGoldFax offer?

eGoldFax has the following pricing plans:
Starting from: $29.99
Free Trial: Available


Q. Who are the typical users of eGoldFax?

eGoldFax has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does eGoldFax support?

eGoldFax supports the following languages:
English


Q. Does eGoldFax support mobile devices?

eGoldFax supports the following devices:
Android, iPad, iPhone


Q. Does eGoldFax offer an API?

No, eGoldFax does not have an API available.


Q. What level of support does eGoldFax offer?

eGoldFax offers the following support options:
Email/Help Desk, Phone Support, FAQs/Forum, Chat

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