Email Center Pro Features

Email Center Pro

Email management for customer service teams

4.5/5 (4 reviews)

Email Center Pro Feature Summary

  • Improve response time
  • Guarantee every email gets answered
  • Manage multiple email boxes
  • Save templates for commonly used replies
  • Add internal notes to email strings
  • Measure key response metrics

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Real Time Analytics (58 other apps)
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Email Center Pro Feature Reviews

3 reviewers had the following to say about Email Center Pro's features:

William Costello

Simple to use and has been extremely reliable.

2017-04-13

Easy to run reports to collect data and has far more useful tools that we will ever use.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Hayden Hatch

Great product for academic settings!

2019-11-19

Pros

When students email us to request funds for an event they want to organize, we, as a team, are able to discuss the club’s proposal and vote on the allocation using the “notes” feature. This has simplified the way we communicate both within our team and with members of the student body.

Cons

It would be helpful to receive emailed notifications whenever a new email is received by the shared mailbox.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Nicola Millership

Ease of use & effective

2019-11-19

Pros

Easy to use, straight forward.

Cons

Pretty standard look (like other outposts).

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Free Trial

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more