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Tpad PBX vs Aircall Comparison

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Overview

This is a free piece of software that turns your PC into a second telephone line (for free) and allows you to make Free /...

Category Leaders

Aircall is a cloud-based phone system that empowers your teams with meaningful conversations. Set up your phone system in...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$

13

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$

30

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

No reviews

5

4

3

2

1

0

0

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support

5

4

3

2

1

129

65

21

3

10

  • Value for money
  • Ease of use
  • Features
  • Customer support
89%
would recommend this app

Pros

Not enoughreviews yet

Pros

The support team and account managers are more than happy to do anything to make using the software an easy and somewhat enjoyable experience. The power dallier feature is by far the best component.
It is a very good bargain for the money and I highly recommend it to everyone who need this kind of service.
Also, I like the analytics which our management team really appreciates because it helps us to determine workflow by gaging when agents are needed more on certain days and times.

Cons

Not enoughreviews yet

Cons

This has interrupted service and effected customer service provided. I have received a response from the aircall team as they are aware the software does not work well with bluetooth devices.
Everyone on our staff hated every moment of AirCall. They begged to switch from day one and then everything started going progressively worse.
Sometimes , I loose the connection my user appears in grey colour and I don't receive incoming calls.
  • Vendor responds to reviews
  • Last reviewN/A
  • Vendor responds to reviews
  • Last review12 days ago

Key features

  • Total features7
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Archiving & Retention
  • Assignment Management
  • Auto-Dialer
  • Auto-Responders
  • Automatic Call Distribution
  • Automatic Lead Distribution
  • Blended Call Center
  • CRM
  • Call Center Management
  • Call Conferencing
  • Call Disposition
  • Call Logging
  • Call Monitoring
  • Call Queues
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Scheduling
  • Call Screening
  • Call Scripting
  • Call Tagging
  • Call Transfer
  • Callback Scheduling
  • Caller ID
  • Collaboration Tools
  • Commenting/Notes
  • Compliance Management
  • Computer Telephony Integration
  • Conferencing
  • Contact Database
  • Contact Management
  • Customer History
  • Customizable Reports
  • Data Import/Export
  • Data Synchronization
  • Desktop Notifications
  • Donor Management
  • Employee Activity Monitoring
  • File Transfer
  • For Nonprofits
  • Fundraising Management
  • Help Desk Management
  • IVR / Voice Recognition
  • Inbound Call Center
  • Inbox Management
  • Integrations Management
  • Interaction Tracking
  • Lead Distribution
  • Live Chat
  • Manual Dialer
  • Mobile Access
  • Monitoring
  • Multi-Channel Communication
  • Multiple User Accounts
  • On-Demand Recording
  • Outbound Call Center
  • PCI Compliance
  • Phone Key Input
  • Power Dialer
  • Predictive Dialer
  • Preview Dialer
  • Prioritization
  • Process/Workflow Automation
  • Productivity Analysis
  • Progressive Dialer
  • Purchasing & Receiving
  • Queue Management
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Recording
  • Reporting & Statistics
  • Reporting/Analytics
  • Request Assignment
  • SIP Trunking
  • SMS Messaging
  • Search/Filter
  • Skills Tracking
  • Softphone
  • Tagging
  • Task Management
  • Text to Speech
  • Third Party Integrations
  • Time Zone Tracking
  • To-Do List
  • Unified Communications
  • Video Conferencing
  • Virtual Call Center
  • Visual Analytics
  • VoIP
  • VoIP Connection
  • Voice Customization
  • Voice Mail
  • eCommerce Management
  • Total features102
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Archiving & Retention
  • Assignment Management
  • Auto-Dialer
  • Auto-Responders
  • Automatic Call Distribution
  • Automatic Lead Distribution
  • Blended Call Center
  • CRM
  • Call Center Management
  • Call Conferencing
  • Call Disposition
  • Call Logging
  • Call Monitoring
  • Call Queues
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Scheduling
  • Call Screening
  • Call Scripting
  • Call Tagging
  • Call Transfer
  • Callback Scheduling
  • Caller ID
  • Collaboration Tools
  • Commenting/Notes
  • Compliance Management
  • Computer Telephony Integration
  • Conferencing
  • Contact Database
  • Contact Management
  • Customer History
  • Customizable Reports
  • Data Import/Export
  • Data Synchronization
  • Desktop Notifications
  • Donor Management
  • Employee Activity Monitoring
  • File Transfer
  • For Nonprofits
  • Fundraising Management
  • Help Desk Management
  • IVR / Voice Recognition
  • Inbound Call Center
  • Inbox Management
  • Integrations Management
  • Interaction Tracking
  • Lead Distribution
  • Live Chat
  • Manual Dialer
  • Mobile Access
  • Monitoring
  • Multi-Channel Communication
  • Multiple User Accounts
  • On-Demand Recording
  • Outbound Call Center
  • PCI Compliance
  • Phone Key Input
  • Power Dialer
  • Predictive Dialer
  • Preview Dialer
  • Prioritization
  • Process/Workflow Automation
  • Productivity Analysis
  • Progressive Dialer
  • Purchasing & Receiving
  • Queue Management
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Recording
  • Reporting & Statistics
  • Reporting/Analytics
  • Request Assignment
  • SIP Trunking
  • SMS Messaging
  • Search/Filter
  • Skills Tracking
  • Softphone
  • Tagging
  • Task Management
  • Text to Speech
  • Third Party Integrations
  • Time Zone Tracking
  • To-Do List
  • Unified Communications
  • Video Conferencing
  • Virtual Call Center
  • Visual Analytics
  • VoIP
  • VoIP Connection
  • Voice Customization
  • Voice Mail
  • eCommerce Management

Integrations

  • Total integrations6
  • Dropbox Business
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • Google Drive
  • Google Workspace
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft Teams
  • Pipedrive
  • Salesforce Sales Cloud
  • Slack
  • SugarCRM
  • Wordpress
  • Zapier
  • Zendesk
  • Zoho CRM
  • Total integrations103
  • Dropbox Business
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • Google Drive
  • Google Workspace
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft Teams
  • Pipedrive
  • Salesforce Sales Cloud
  • Slack
  • SugarCRM
  • Wordpress
  • Zapier
  • Zendesk
  • Zoho CRM

Tpad PBX vs. Aircall

See how Tpad PBX and Aircall stack up against each other by comparing features, pricing, ratings, integrations, security & more.