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Tpad PBX vs TenFold Comparison

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Overview

This is a free piece of software that turns your PC into a second telephone line (for free) and allows you to make Free /...

Tenfold NextGen CTI enables companies to increase productivity, improve customer experience & make better business decisions with useful data.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$

13

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

No reviews

5

4

3

2

1

0

0

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support

5

4

3

2

1

115

29

3

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

Pros

Not enoughreviews yet

Pros

Improves efficiency with the team, easy of use and amazing support. This program blows away any other system, the team that supports this program is second to none.
We love Callinize and cant imagine not having it. And the people behind it seem to really care about me and my needs and they love their product.
Excellent pre-built reporting/dashboards, seamless integration and great ongoing support from Tenfold. Sales reps love how easy it is to leave call notes, and they utilize the click-to-dial.

Cons

Not enoughreviews yet

Cons

Sometimes it screws up and double counts inbound calls which can be confusing and a little misleading.
Unable to recover data if connection to phone system is interrupted. Occasional issues with call timer, less than once a month.
Bugs and at times the program being down which slows down production. From my perspective as employee of Wayfair it works well but there are times it can be frustrating.
  • Vendor responds to reviews
  • Last reviewN/A
  • Vendor responds to reviews
  • Last review9 days ago

Key features

  • Total features7
  • API
  • Activity Dashboard
  • Activity Tracking
  • Analytics/ROI Tracking
  • Appointment Management
  • Assignment Management
  • Blended Call Center
  • By-Extension Reporting
  • CRM
  • Call Center Management
  • Call Duration
  • Call Logging
  • Call Management
  • Call Monitoring
  • Call Recording
  • Call Routing
  • Caller ID
  • Campaign Management
  • Channel Management
  • Collaboration Tools
  • Computer Telephony Integration
  • Contact Management
  • Customer Database
  • Customizable Fields
  • Dashboard
  • Data Management
  • Email Management
  • Email Templates
  • Gamification
  • Goal Management
  • Help Desk Management
  • Hotkeys
  • IVR / Voice Recognition
  • Inbound Call Center
  • Inbound Reporting
  • Interaction Tracking
  • Lead Capture
  • Lead Management
  • Lead Nurturing
  • Lead Qualification
  • Multi-Channel Communication
  • Multi-Channel Marketing
  • Multiple Parties
  • Open Database Design
  • Opportunity Management
  • Outbound Call Center
  • Outbound Reporting
  • Performance Management
  • Performance Metrics
  • Queue Management
  • Real Time Analytics
  • Real Time Notifications
  • Records Management
  • Reporting/Analytics
  • Social Media Integration
  • Support Ticket Management
  • Telemarketing Management
  • Third Party Integrations
  • Training Management
  • Unattended Call Management
  • Video Conferencing
  • Virtual Call Center
  • VoIP
  • Website Integration
  • Who Answered Log
  • Workflow Management
  • Total features62
  • API
  • Activity Dashboard
  • Activity Tracking
  • Analytics/ROI Tracking
  • Appointment Management
  • Assignment Management
  • Blended Call Center
  • By-Extension Reporting
  • CRM
  • Call Center Management
  • Call Duration
  • Call Logging
  • Call Management
  • Call Monitoring
  • Call Recording
  • Call Routing
  • Caller ID
  • Campaign Management
  • Channel Management
  • Collaboration Tools
  • Computer Telephony Integration
  • Contact Management
  • Customer Database
  • Customizable Fields
  • Dashboard
  • Data Management
  • Email Management
  • Email Templates
  • Gamification
  • Goal Management
  • Help Desk Management
  • Hotkeys
  • IVR / Voice Recognition
  • Inbound Call Center
  • Inbound Reporting
  • Interaction Tracking
  • Lead Capture
  • Lead Management
  • Lead Nurturing
  • Lead Qualification
  • Multi-Channel Communication
  • Multi-Channel Marketing
  • Multiple Parties
  • Open Database Design
  • Opportunity Management
  • Outbound Call Center
  • Outbound Reporting
  • Performance Management
  • Performance Metrics
  • Queue Management
  • Real Time Analytics
  • Real Time Notifications
  • Records Management
  • Reporting/Analytics
  • Social Media Integration
  • Support Ticket Management
  • Telemarketing Management
  • Third Party Integrations
  • Training Management
  • Unattended Call Management
  • Video Conferencing
  • Virtual Call Center
  • VoIP
  • Website Integration
  • Who Answered Log
  • Workflow Management

Integrations

  • Total integrations6
  • Dropbox Business
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • Google Drive
  • Google Workspace
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft Teams
  • Pipedrive
  • Salesforce Sales Cloud
  • Slack
  • SugarCRM
  • Wordpress
  • Zapier
  • Zendesk
  • Zoho CRM
  • Total integrations14
  • Dropbox Business
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • Google Drive
  • Google Workspace
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft Teams
  • Pipedrive
  • Salesforce Sales Cloud
  • Slack
  • SugarCRM
  • Wordpress
  • Zapier
  • Zendesk
  • Zoho CRM