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ePowerCenter

Cloud-based CRM software for contact center agents

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ePowerCenter Alternatives

How do ePowerCenter alternatives compare?

Zendesk and Freshdesk stand out as its top competitors based on similarity, popularity and user reviews. When comparing ePowerCenter to its top 100 alternatives, Trello has the highest rating, with Salesforce Sales Cloud as the runner-up, and ePowerCenter ranking 96th place. Trello has the most reviews with a total of 19,307, while ePowerCenter has 0. Users say Trello tops the list for value for money followed by Salesforce Sales Cloud, while ePowerCenter comes in 96th. Users also say Trello and Salesforce Sales Cloud are the easiest to use, while ePowerCenter takes 96th place.

What are the top 5 alternatives to ePowerCenter?


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Devices supported


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Integrated with


Industry


Company size


Top 100 Alternatives & Competitors to ePowerCenter

Zendesk

4.4
(2,6k)

Service-first CRM company that builds support & sales tools

Features

Total

41

197

56

features in common

41

features in common

Zendesk's unique features

  • Multiple Scripts

  • CMDB

  • Contract/License Management

  • Customer Experience Management

ePowerCenter's unique features

  • FAQ

  • Returns Management

  • Customer Support

  • Customer Profiles

Starting from

$19/month

Value for money

4.1

What users say about Zendesk's value for money

Overall experience has been good. Very happy for the product and how it helps us stay organized with the tickets we have coming in.

NT

Nick T.

I love that its very user friendly to use ad easy to manage tasks. I love the interface make it easy to get tickets handled and provide the best customer service for my job.

SB

Sophia B.

Freshdesk

4.5
(2,3k)

Online helpdesk system and customer service software

Features

Total

31

126

56

features in common

31

features in common

Freshdesk's unique features

  • Appointment Management

  • Employee Management

  • SSL Security

  • Work Order Management

ePowerCenter's unique features

  • Customer Support

  • Email Marketing

  • Request Escalation

  • Blended Call Center

Starting from

$19/month

Value for money

4.4

What users say about Freshdesk's value for money

I love support team, they're always there 24-7 replying to my queries and keen on giving alternative solutions. I love the idea of customizing the ticket and adding templates.

RA

Rana A.

Freshdesk provides an unrivalled ability to stay on top of client support and issue management. This tool is so far the best in class at supporting our needs in supporting our client base.

AR

Anonymous Reviewer

Wix Answers

4.6
(21)

The only platform with all support channels in one place.

Features

Total

35

89

56

features in common

35

features in common

Wix Answers' unique features

  • Third Party Integrations

  • Recurring Issues

  • Customer Complaint Tracking

  • Text Editing

ePowerCenter's unique features

  • IVR / Voice Recognition

  • Training Management

  • Multi-Channel Marketing

  • CRM

Starting from

$24/month

Value for money

4.3

What users say about Wix Answers' value for money

We like the clear and clean design and functionality, beautiful layout, easy handling, easy and professional website integration with a clear structure.

Suzy N.

It's a great tool to solve issues and receive tips and help from professionals. Totally useful for beginners and professionals who need support in building their page.

AV

Antonios V.

Zoho Desk

4.5
(1,7k)

Cloud-based help desk platform

Features

Total

38

168

56

features in common

38

features in common

Zoho Desk's unique features

  • Document Storage

  • Help Desk Management

  • On-Demand Communications

  • Collaboration Tools

ePowerCenter's unique features

  • Action Management

  • Training Management

  • Multi-Channel Marketing

  • Customer Service Analytics

Starting from

$14/month

Value for money

4.5

What users say about Zoho Desk's value for money

Previous to using Zoho, we were managing all our CS in our email inbox. Items were getting lost or forgotten about and it was driving me crazy.

Kassy C.

Zoho Desk is a great addition to the Zoho Suite of products. We appreciate the great value offers in the entire suite.

KB

Keith B.

Quiq Messaging

4.5
(35)

Business messaging solution - SMS, FB Messenger, Kik, & Chat

Features

Total

31

113

56

features in common

31

features in common

Quiq Messaging's unique features

  • Proactive Chat

  • Real-time Conversations

  • Lead Distribution

  • Natural Language Search

ePowerCenter's unique features

  • Task Management

  • Training Management

  • Request Escalation

  • Community Management

Starting from

$6,000/month

Value for money

4.5

What users say about Quiq Messaging's value for money

This is a great company with wonderful customer service and people that really care about their clients.

TJ

Todd J.

I feel like they are genuinely concerned about my success and will do anything possible to help me be successful.

TJ

Todd J.

Bitrix24

4.0
(467)

100% free CRM, collaboration and communication tool suite

Features

Total

42

356

56

features in common

42

features in common

Bitrix24's unique features

  • Contact Database

  • File Sharing

  • Conferencing

  • Color Codes/Icons

ePowerCenter's unique features

  • Predictive Analytics

  • Action Management

  • Customer Profiles

  • Fraud Detection

Starting from

$24/month

Value for money

4.2

What users say about Bitrix24's value for money

Great features as a CRM software and phone system. The reports that can be pulled are helpful to analyze the success of your sales/program.

AD

Ajay D.

Etremely lacking as a CRM, reporting is terrible, customizations are so basic, and customer support is the worst I have ever seen. Even with the premium versions.

ER

Eric R.

Agile CRM

4.2
(406)

Sales and marketing CRM for growing businesses

Features

Total

43

226

56

features in common

43

features in common

Agile CRM's unique features

  • Support Ticket Tracking

  • Image Library

  • Archiving & Retention

  • Quotes/Estimates

ePowerCenter's unique features

  • Chat/Messaging

  • Predictive Analytics

  • Training Management

  • Feedback Management

Starting from

$8.99/month

Value for money

4.2

What users say about Agile CRM's value for money

I cancelled it in December of 2019. They charged me for it in January of 2020, so I called them and cancelled again.

DB

Drew B.

Agile provides a reliable database for all things from quality findings to ECO change implementations. Customized reports are a nice feature and searching is made easy.

BD

Brandon D.

Yonyx

4.8
(105)

Decision tree driven Interactive guides for customer service

Features

Total

21

40

56

features in common

21

features in common

Yonyx's unique features

  • Application Development

  • Text Editing

  • WYSIWYG Editor

  • Document Storage

ePowerCenter's unique features

  • Customizable Fields

  • IVR / Voice Recognition

  • Queue Management

  • Customer Support

Value for money

4.7

What users say about Yonyx's value for money

Far and away the best part is the support I've received from a customer rep. They always make themselves available to answer any and all of my questions and share their vast wealth of knowledge.

AD

Andrew D.

I like the user interface, it is super intuitive and visually appealing.

AR

Anonymous Reviewer

InfoFlo

4.5
(83)

All-in-One CRM Software Solution

Features

Total

24

126

56

features in common

24

features in common

InfoFlo's unique features

  • Unified Communications

  • Claims Management

  • Case Notes

  • Outbound Reporting

ePowerCenter's unique features

  • Chat/Messaging

  • Call Scripting

  • Customer Surveys

  • Action Management

Value for money

4.6

What users say about InfoFlo's value for money

The navigational experience is responsive, super reliable and fast - an important consideration when working within the same software environment daily.

JH

Janet H.

The program is an excellent, affordable CRM. Customer support is timely and has been great.

CB

Cynthia B.

Ricochet360

5.0
(24)

Sales is a contact sport. Our Auto Dialer connects you 1st!

Features

Total

33

102

56

features in common

33

features in common

Ricochet360's unique features

  • FTC Compliance

  • Sales Reports

  • Lead Nurturing

  • Field Sales Management

ePowerCenter's unique features

  • Auto-Responders

  • Fraud Detection

  • Real-Time Chat

  • Customer Profiles

Value for money

4.9

What users say about Ricochet360's value for money

Ricochet is an excellent easy to use software. The changes being made are heading in the right direction.

BH

Brittany H.

It has been a very easy transition and the experience has been great.

CG

Corey G.

LiveAgent

4.7
(1k)

Great customer service starts with better help desk software

Features

Total

41

191

56

features in common

41

features in common

LiveAgent's unique features

  • Multiple Scripts

  • Employee Activity Monitoring

  • On-Demand Recording

  • Customer Complaint Tracking

ePowerCenter's unique features

  • Email Response Control

  • Returns Management

  • Task Management

  • Customer Surveys

Starting from

$15/month

Value for money

4.7

What users say about LiveAgent's value for money

They have always been very prompt in answering questions, and helping me figure out how to do what I want with the software to create a great customer service experience for my clients.

VC

Vanessa C.

I've been using other services to manage support tickets and live interactions for years, and I just pulled the plug on those other services. This is an excellent product at an awesome price point.

LA

Landon A.

Salesforce Service Cloud

4.4
(513)

Customer Service & Field Service Management Solutions

Features

Total

38

195

56

features in common

38

features in common

Salesforce Service Cloud's unique features

  • GPS

  • Contact Database

  • Customer Experience Management

  • Inspection Management

ePowerCenter's unique features

  • Predictive Analytics

  • Training Management

  • Customer Profiles

  • Customer Surveys

Value for money

4.1

What users say about Salesforce Service Cloud's value for money

Great and positive experience with this product. A big investment but will give you tools to make you successful.

MF

Mike F.

The one disadvantage is that it's certainly not the easiest system to use, and there's no way the average Jo can set themselves up on it alone.

Claire B.

Genesys Cloud

4.2
(116)

Mobile optimized cloud call center with multichannel routing

Features

Total

34

131

56

features in common

34

features in common

Genesys Cloud's unique features

  • Progressive Dialer

  • Gamification

  • Multiple Scripts

  • Call Routing

ePowerCenter's unique features

  • Task Management

  • Training Management

  • Returns Management

  • Knowledge Management

Starting from

$75/month

Value for money

3.9

What users say about Genesys Cloud's value for money

I'm happy to be using this product as it becomes better and will be a very strong product to beat in the future.

AR

Anonymous Reviewer

Our overall experience has been good. We have built great relationships with Genesys support staff and other Genesys users.

AP

Amanda P.

Vivantio

4.3
(165)

Flexible Software. Focused Service.

Features

Total

21

96

56

features in common

21

features in common

Vivantio's unique features

  • Service Reporting

  • Multi-Location

  • Automated Scheduling

  • Problem Management

ePowerCenter's unique features

  • Training Management

  • Inbound Call Center

  • Fraud Detection

  • Computer Telephony Integration

Starting from

$42/month

Value for money

4.2

What users say about Vivantio's value for money

The ease of doing business is the most best thing I found in Vivantio and also the reports it generates is simply awesome.

SS

Saleem S.

We have received excellent support from cust care at Vivantio throughout the migration plan, and I really appreciate the care, time and dedication he has shown that has helped us enormously.

SK

Steven K.

EngageBay

4.6
(72)

Integrated sales & marketing software for growing teams

Features

Total

33

203

56

features in common

33

features in common

EngageBay's unique features

  • Lead Generation

  • Device Targeting

  • Real-time Scheduling

  • Search/Filter

ePowerCenter's unique features

  • Action Management

  • Self Service Portal

  • Blended Call Center

  • Customer Profiles

Starting from

$9.99/month

Value for money

4.8

What users say about EngageBay's value for money

I love page builder of Engagebay. It loads super fast and in stable performance based on AWS + CDN Cloudfront.

Cuong T.

We searched for ages for software that could combine a sophisticated CRM/contact management system alongside email and newsletters - this is the best on the market.

SM

Sian M.

Freshcaller

3.8
(24)

Modern Phone System for customer support & sales

Features

Total

14

65

56

features in common

14

features in common

Freshcaller's unique features

  • SIP Trunking

  • Voicemail Transcription

  • Request Assignment

  • Call List Management

ePowerCenter's unique features

  • Email Marketing

  • Returns Management

  • FAQ

  • Request Escalation

Starting from

$15/month

Value for money

3.7

What users say about Freshcaller's value for money

The response time of ticket is really bad and the most terrible is that the responses are only "we take care of the problem and someone will help you" which does not happen.

AH

Alois H.

I really like this app because it can evaluate agent's performance and analyse the call volume weekly and monthly. Furthermore, the sound quality is good when contacting with customers.

HP

Hue P.

Sprinklr

4.2
(60)

Social media management, analytics & strategy planning.

Features

Total

13

90

56

features in common

13

features in common

Sprinklr's unique features

  • Automated Publishing

  • Customer Engagement

  • Offline Access

  • Channel Management

ePowerCenter's unique features

  • Training Management

  • Blended Call Center

  • Self Service Portal

  • Request Escalation

Value for money

3.9

What users say about Sprinklr's value for money

Management team and customer service is outstanding. As they build their product, you can genuinely tell they want to succeed.

DH

Daniel H.

The ease and ability to schedule or draft social media posts for certain business channels is quite amazing.

Celexsy A.

LiveChat

4.6
(1,1k)

Premium Customer Service Software for Live Chat & Help Desk

Features

Total

32

94

56

features in common

32

features in common

LiveChat's unique features

  • Multi-Language

  • File Transfer

  • Geotargeting

  • Support Ticket Tracking

ePowerCenter's unique features

  • Inbound Call Center

  • Fraud Detection

  • Community Management

  • Returns Management

Starting from

$16/month

Value for money

4.5

What users say about LiveChat's value for money

It's a very nice thing to add to your site, it helps for your customers, I used it a few times when I needed help or had questions.

AR

Anonymous Reviewer

There are a lot of options out there but this is by far the best. Easy to setup, the pricing is fair, and their technical support team is awesome.

SJ

Shanta J.

Five9

4.2
(387)

Cloud contact and call center software

Features

Total

33

131

56

features in common

33

features in common

Five9's unique features

  • Workforce Management

  • Call Monitoring

  • Voice Customization

  • Process/Workflow Automation

ePowerCenter's unique features

  • FAQ

  • Email Marketing

  • Community Management

  • Routing

Starting from

$100/month

Value for money

4.0

What users say about Five9's value for money

It's horrible to implement, the support is awful, it also uses mechanics that are impossible to understand with minimal documentation.

CM

Christopher M.

Five9 is an excellent leader in the CCaaS industry as regarded as one of the most complete solution providers. My clients like the scalability and ability to add agents immediately as needed.

BG

Bernard G.

NICE CXone

4.2
(457)

Cloud Contact Center Software

Features

Total

32

108

56

features in common

32

features in common

NICE CXone's unique features

  • Automatic Lead Distribution

  • Categorization/Grouping

  • Timesheet Management

  • Budgeting/Forecasting

ePowerCenter's unique features

  • FAQ

  • Communication Management

  • Calendar/Reminder System

  • Returns Management

Starting from

$100/month

Value for money

4.0

What users say about NICE CXone's value for money

This is perfect solution and plugs in perfectly with other NICE products like IEX, QR WFM, etc. Its so much easy for the dev team to configure, integrate and customize the user experience.

rakesh m.

The connection problems and calls not being connected with MaxAgent and being listed as "Refused" when it was not a lack of answering that caused it.

JW

Justin W.

Talkdesk

4.6
(668)

The world's leading cloud-based contact center software.

Features

Total

23

96

56

features in common

23

features in common

Talkdesk's unique features

  • Hotkeys

  • HIPAA Compliant

  • Unified Communications

  • Customer Experience Management

ePowerCenter's unique features

  • Training Management

  • Customer Profiles

  • Auto-Responders

  • Email Response Control

Value for money

4.5

What users say about Talkdesk's value for money

Good desktop app, user-friendly, good quality of sound, good customer service, integrated with Salesforce.

MJ

Maria Jose T.

It was on our main requirement and I'm really happy because it's 100% integrated. The other thing very important is the easy way to implement the solution.

AG

Anthony G.

Playvox

4.8
(71)

Quality Assurance Software for customer service teams.

Features

Total

13

78

56

features in common

13

features in common

Playvox's unique features

  • Automated Scheduling

  • Class Scheduling

  • Third Party Integrations

  • Multiple Data Sources

ePowerCenter's unique features

  • Email Marketing

  • Blended Call Center

  • Self Service Portal

  • Support Ticket Management

Value for money

4.8

What users say about Playvox's value for money

The integration with Slack makes it great for the day to day interaction with the agents. Great support team, our experience with them was really great, 10 points for customer success and support.

CP

Cel P.

PlayVox is a tool that makes our quality processes increasingly efficient and dynamic, bringing good results and possibilities to our continuous improvement efforts.

VC

Victor C.

Aircall

4.3
(225)

Phone system for support and sales teams

Features

Total

18

102

56

features in common

18

features in common

Aircall's unique features

  • Voice Customization

  • Productivity Analysis

  • Call Screening

  • Alerts/Notifications

ePowerCenter's unique features

  • Customer Surveys

  • Self Service Portal

  • Returns Management

  • Email Management

Starting from

$30/month

Value for money

4.1

What users say about Aircall's value for money

This has interrupted service and effected customer service provided. I have received a response from the aircall team as they are aware the software does not work well with bluetooth devices.

RP

Ria P.

The support team and account managers are more than happy to do anything to make using the software an easy and somewhat enjoyable experience. The power dallier feature is by far the best component.

JB

Jonathon B.

Qubicles

4.4
(24)

Revolutionary blockchain-powered contact center software

Features

Total

27

70

56

features in common

27

features in common

Qubicles' unique features

  • Softphone

  • Process/Workflow Automation

  • Caller ID

  • Appointment Management

ePowerCenter's unique features

  • Request Escalation

  • Fraud Detection

  • Customer Service Analytics

  • Email Response Control

Starting from

$0.02

Value for money

4.8

What users say about Qubicles' value for money

The team is very supportive and will work with you to help you achieve your goals. Fenero is a very cost effective robust solution and is the back-bone of a successful call center.

SB

Smitha B.

There's a rather steep learning curve and answering machine detection absolutely bad. I lost a $56,000 call-center contract because Fenero doesn't know how to listen for a voicemail beep.

DA

Daryl A.

NOLA

4.8
(4)

Auto dialer solution for call centers and debt collectors

Features

Total

34

177

56

features in common

34

features in common

NOLA's unique features

  • Financial Reporting

  • Access Management

  • Real Time Reporting

  • Activity Dashboard

ePowerCenter's unique features

  • Auto-Responders

  • Fraud Detection

  • Returns Management

  • Routing

Infobip

4.8
(8)

Omni-channel customer communication and engagement

Features

Total

14

62

56

features in common

14

features in common

Infobip's unique features

  • Appointment Scheduling

  • Human Handover

  • Chatbot

  • 2-Way Messaging

ePowerCenter's unique features

  • Computer Telephony Integration

  • Returns Management

  • Interaction Tracking

  • Calendar/Reminder System

Salesforce Sales Cloud

4.4
(15,9k)

Cloud-based CRM & Sales Automation

Features

Total

31

161

56

features in common

31

features in common

Salesforce Sales Cloud's unique features

  • Content Management

  • Accounting Integration

  • Audience Targeting

  • Lead Management

ePowerCenter's unique features

  • Auto-Responders

  • Computer Telephony Integration

  • Community Management

  • Blended Call Center

Value for money

4.0

What users say about Salesforce Sales Cloud's value for money

As a socially responsible company, it feels good to support another company like Salesforce that is committed to these values too.

MD

Michael D.

The cloud based architecture makes it easily accessible and the deployment work like a charm. It very cost effective and intuitive.

AR

Anonymous Reviewer

Features

Total

26

89

56

features in common

26

features in common

Salesforce Essentials' unique features

  • Lead Qualification

  • Quotes/Estimates

  • Customer Segmentation

  • Lead Capture

ePowerCenter's unique features

  • Request Escalation

  • Inbound Call Center

  • Computer Telephony Integration

  • Chat/Messaging

Starting from

$25/month

Value for money

3.9

What users say about Salesforce Essentials' value for money

Superb integration with social media helping to leverage existing business relationships. Mobile functionality is also a positive.

AR

Anonymous Reviewer

It was a fantastic experience and an essential for a company looking to better engage and retain customers on digital platforms.

JP

Jillian P.

Front

4.5
(206)

Email management software and shared inbox for teams

Features

Total

27

120

56

features in common

27

features in common

Front's unique features

  • Customer Management

  • Appointment Management

  • Account Management

  • Quality Management

ePowerCenter's unique features

  • Calendar/Reminder System

  • Customer Support

  • Email Marketing

  • Predictive Analytics

Starting from

$19/month

Value for money

4.2

What users say about Front's value for money

There are so many features that are great for organizing your inbox. The organizational benefits allow you to be more efficient in your daily workflow.

CS

Courtney S.

It can be super helpful to better communication within your org and connecting other forms of communication like Facebook chat.

AR

Anonymous Reviewer

Zoho CRM

4.3
(4,9k)

CRM software that helps you sell smarter, better, faster.

Features

Total

41

325

56

features in common

41

features in common

Zoho CRM's unique features

  • Data Mapping

  • Sales Pipeline Management

  • List Management

  • Forms Management

ePowerCenter's unique features

  • Case Management

  • Returns Management

  • Action Management

  • Routing

Starting from

$14/month

Value for money

4.3

What users say about Zoho CRM's value for money

They have a great help section with useful videos and their support also helped us implement things very smoothly. Its easy to create tasks and the reminder system is excellent.

AR

Anonymous Reviewer

As we have Zoho Mail for our business account, the ability to seamlessly integrate from mail to CRM is very helpful. As other CRMs usually only easily support Gmail or Outlook, this is a benefit.

AR

Anonymous Reviewer

Pipedrive

4.6
(2,3k)

CRM built by salespeople, for salespeople

Features

Total

24

157

56

features in common

24

features in common

Pipedrive's unique features

  • For Sales Teams/Organizations

  • Project Management

  • Geotargeting

  • Email Templates

ePowerCenter's unique features

  • Outbound Call Center

  • Fraud Detection

  • Multi-Channel Marketing

  • Action Management

Starting from

$12.5/month

Value for money

4.4

What users say about Pipedrive's value for money

Pipedrive is now the most preferred sales management tool for our portfolio companies, and it is perfect not to mention the beauty of its interface.

CK

Caner K.

BUT when we saw that they charged us again for a full year we asked to cancel the service and they refuse to refund us for the unused year because they already charged it.

AR

Anonymous Reviewer

monday.com

4.6
(2,4k)

Project Management Made Easy

Features

Total

34

497

56

features in common

34

features in common

monday.com's unique features

  • Volunteer Management

  • Messaging

  • Backlog Management

  • Private Dashboards

ePowerCenter's unique features

  • Live Chat

  • Queue Management

  • Blended Call Center

  • Routing

Starting from

$10/month

Value for money

4.3

What users say about monday.com's value for money

I really love a lot about Monday. It's clean, has a beautiful design, easy to use and just overall a great product.

AR

Anonymous Reviewer

The best feature of monday.com is its ability to help you integrate your tasks into your calendar. The easy to use tool allows you to efficiently manage projects and meet deadlines.

AR

Anonymous Reviewer

Zadarma

3.6
(34)

Business phone system for companies of all sizes

Features

Total

16

52

56

features in common

16

features in common

Zadarma's unique features

  • Predictive Dialer

  • Text to Speech

  • Call Tracking

  • Lead Management

ePowerCenter's unique features

  • Email Management

  • Self Service Portal

  • Real-Time Chat

  • Email Marketing

Starting from

$5/month

Value for money

3.7

What users say about Zadarma's value for money

Very good software works perfectly in Mexico. Customer Support is great in different languages.

EZ

Evgenia Z.

Fails all the time, terrible customer support, they take your money and then ask.

AR

Anonymous Reviewer

Kayako

4.0
(158)

Unified customer service platform

Features

Total

24

89

56

features in common

24

features in common

Kayako's unique features

  • Email Templates

  • Multi-Language

  • Activity Tracking

  • WYSIWYG Editor

ePowerCenter's unique features

  • Case Management

  • Computer Telephony Integration

  • Customer Service Analytics

  • Email Response Control

Starting from

$15/month

Value for money

3.8

What users say about Kayako's value for money

I really like the clean and simple interface. Its a pleasure to use and looks really nice on a mretina screen.

Samir H.

Control of the conversations with my costumers, insights of what they need (What kind of doubts they have), a nice support that helps me with the configuration, a beautiful landpage for my articles.

Mirele K.

Hiver

4.7
(72)

Hiver: World's First Gmail-based Customer Service Helpdesk

Features

Total

15

59

56

features in common

15

features in common

Hiver's unique features

  • Service Level Agreement (SLA) Management

  • Response Management

  • Template Management

  • Real Time Reporting

ePowerCenter's unique features

  • Email Marketing

  • FAQ

  • Calendar/Reminder System

  • Training Management

Starting from

$12/month

Value for money

4.6

What users say about Hiver's value for money

We have had a great experience with Hiver. It has really improved our customer service and any time I have had a question or issue their tech support was ready to help.

AW

Amanda W.

I really enjoy the save and close feature when I know an issue has been resolved. It helps me keep track of everything I need in my busy job.

pp

priyanka p.

Bookafy

4.7
(131)

Free online appointment booking software

Features

Total

3

39

56

features in common

3

features in common

Bookafy's unique features

  • Confirmation/Reminders

  • Employee Scheduling

  • Multi-Language

  • Client Portal

ePowerCenter's unique features

  • Customer Profiles

  • Case Management

  • Computer Telephony Integration

  • Surveys & Feedback

Starting from

$7/month

Value for money

4.6

What users say about Bookafy's value for money

Thank you for the great software. I really love what you are doing and I love Bookafy for my business.

FF

Fran F.

Then we started using Bookafy, and for $40 per month we were able to accomplish a lot more than we could with 3K per month. So happy, and I love their customer service.

Sarah D.

HappyFox Chat

4.5
(17)

Premium live chat software

Features

Total

4

19

56

features in common

4

features in common

HappyFox Chat's unique features

  • Customizable Branding

  • Third Party Integrations

  • Proactive Chat

  • Offline Form

ePowerCenter's unique features

  • Customer Profiles

  • Customer Database

  • Multi-Channel Communication

  • Action Management

Starting from

$29.99/month

Value for money

4.5

What users say about HappyFox Chat's value for money

HappyFox has been easy to integrate into our services, the agents prefer its versatility to the old platform we are using and the ability to have unlimited agents is a lifesaver for us.

NC

Nicola C.

I use this software daily on my WooCommerce website. What I like the most is the ease of use and the very comprehensive integration that is allowed with WooCommerce.

Arnaud D.

FAQ Bot

4.7
(9)

Become FAQing amazing at customer service.

Features

Total

14

65

56

features in common

14

features in common

FAQ Bot's unique features

  • Website Integration

  • Cataloging/Categorization

  • Natural Language Search

  • Real Time Analytics

ePowerCenter's unique features

  • Email Marketing

  • Returns Management

  • Task Management

  • Calendar/Reminder System

Textline

4.9
(112)

Cloud-based plug-and-play text messaging software

Features

Total

12

19

56

features in common

12

features in common

Textline's unique features

  • Appointment Management

  • Scheduled Messaging

  • Automated Responses

  • Mass Texting

ePowerCenter's unique features

  • Communication Management

  • Real-Time Chat

  • FAQ

  • CRM

Starting from

59.97/month

Value for money

4.6

What users say about Textline's value for money

We've tried many platforms and more robust services like Twilio, but Textline is the perfect turn-key solution for small and big business.

Jorge Enrique R.

Excellent product, but even better support. Very responsive to any questions and were there to answer any integration issues we were encountering.

ED

Eric D.

ProProfs Chat

4.8
(49)

Live chat software for websites

Features

Total

6

30

56

features in common

6

features in common

ProProfs Chat's unique features

  • Website Visitor Tracking

  • Offline Form

  • Proactive Chat

  • File Sharing

ePowerCenter's unique features

  • Customer Profiles

  • Workflow Management

  • Computer Telephony Integration

  • Predictive Analytics