Everbridge Mass Notification Features

Everbridge Mass Notification

Mass notification software for emergency communication

4.58/5 (12 reviews)

Everbridge Mass Notification Feature Summary

  • Geo Targeting
  • Mass Notifications
  • Templates
  • Two-Way Communication

Competitor Feature Comparison

Access Control
Activity Dashboard
Alerts / Escalation
Analytics
Automated Scheduling
Automatic Notifications
Chat
Communication Management
Contact Database
Contact History
Contact Management
Customizable Categories
Customizable Reporting
Customizable Templates
Desktop Notifications
Email Alerts
Email Notifications
Event Logs
Event Management
Event Tracking
Event Triggered Actions
Geographic Maps
Geolocation
Geotargeting
Instant Messaging
Location Tracking
Mobile Alerts
Multi-Channel Communication
Multimedia Support
Permission Management
Prioritizing
Push Notifications
Real Time Analytics
Real Time Data
Real Time Monitoring
Real Time Notifications
Real Time Reporting
Real Time Updates
Reporting & Statistics
Risk Alerts
Role-Based Permissions
SMS Integration
Scenario Planning
Self Service Portal
Social Media Integration
Summary Reports
Template Management
Text to Speech
Third Party Integration
Learn moreCompare App
Access Control
Activity Dashboard
Alerts / Escalation
Analytics
Automated Scheduling
Automatic Notifications
Chat
Communication Management
Contact Database
Contact History
Contact Management
Customizable Categories
Customizable Reporting
Customizable Templates
Desktop Notifications
Email Alerts
Email Notifications
Event Logs
Event Management
Event Tracking
Event Triggered Actions
Geographic Maps
Geolocation
Geotargeting
Instant Messaging
Location Tracking
Mobile Alerts
Multi-Channel Communication
Multimedia Support
Permission Management
Prioritizing
Push Notifications
Real Time Analytics
Real Time Data
Real Time Monitoring
Real Time Notifications
Real Time Reporting
Real Time Updates
Reporting & Statistics
Risk Alerts
Role-Based Permissions
SMS Integration
Scenario Planning
Self Service Portal
Social Media Integration
Summary Reports
Template Management
Text to Speech
Third Party Integration
Visit WebsiteCompare App
Access Control
Activity Dashboard
Alerts / Escalation
Analytics
Automated Scheduling
Automatic Notifications
Chat
Communication Management
Contact Database
Contact History
Contact Management
Customizable Categories
Customizable Reporting
Customizable Templates
Desktop Notifications
Email Alerts
Email Notifications
Event Logs
Event Management
Event Tracking
Event Triggered Actions
Geographic Maps
Geolocation
Geotargeting
Instant Messaging
Location Tracking
Mobile Alerts
Multi-Channel Communication
Multimedia Support
Permission Management
Prioritizing
Push Notifications
Real Time Analytics
Real Time Data
Real Time Monitoring
Real Time Notifications
Real Time Reporting
Real Time Updates
Reporting & Statistics
Risk Alerts
Role-Based Permissions
SMS Integration
Scenario Planning
Self Service Portal
Social Media Integration
Summary Reports
Template Management
Text to Speech
Third Party Integration
Visit WebsiteCompare App

Mobile apps

iOS App


309 reviews

Requires iOS 12.4 or later. Compatible with iPhone, iPad, and iPod touch.

Android App


1,174 reviews

Everbridge Mass Notification Feature Reviews

11 reviewers had the following to say about Everbridge Mass Notification's features:

Anonymous
(Gambling & Casinos company, 10001+ employees)

A Tool That Offers Cohesive Emergency Notification Process With Built-In Alerting Function

2020-09-27

Everbridge, in conjunction with organization's internal ITSM technology, facilitates consistent, glitch-free, prompt and complete communication every time to responders and stakeholders.

Pros

Everbridge adds notable business value by adhering to right IT Service Management processes and ITIL standards which significantly reduces negative impact of operational issues, improves productivity, saves production slowdowns and expedites communication for critical outages/incidents.

Cons

Customization from Administrator's standpoint can be improved in order to let the Admin can make changes to default message templates as well as can edit reporting capability, per business and process owner's requirements.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Real Estate company, 10001+ employees)

Everbridge Review

2019-10-29

It has been good and beneficial to help everyone stay informed.

Pros

Versus waiting for a text message or a phone call if any.

Cons

I dislike having to have the app on my phone for something occasionally/rarely needed. Wish there could be a mass email program.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Monthly

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
Read more
Courtney Oxley

Solution for a large group

2020-10-09

Pros

You can get the word out (or call for help) quickly.

Cons

Sending the alert itself could be more convenient. Since you have to get back to a computer.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Occasionally

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Government Relations company, 5001-10000 employees)

Mass notifications

2020-11-25

Pros

Everbridge is a great system that notifies all contacts on your account with the emergency or notice needed. Notifications are sent out to every email, phone number or cell phone listed on the contact account so it will be received in many forms.

Cons

Everbridge sends the notice out to each contact phone number at the same time.

Rating breakdown

Ease of use
Features

Time used: 6-12 months

Frequency of use: Occasionally

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Insurance company, 501-1000 employees)

Great mass communication tool

2018-11-14

Pros

the ability to send out a message in multiple media formats instantly and the ability to track responses make this a great tool

Cons

how easy it is to send out a false message accidentally.

Rating breakdown

Ease of use
Features

Time used: 1-2 years

Frequency of use: Occasionally

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Syed Saqib Ali

A Decent "Collaboration" tool

2019-01-08

A good tool for live environments where issues are realtime and SLA's are short and need urgent work to be done

Pros

Lets you work with great mobility Very intuitive user interface.

Cons

Should provide a feature for knowledge base articles or documentation to be stored Should also provide more flexibility in duration of broadcast Should improve the navigation

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Cindy Meli

everbridge

2019-11-14

I use this product often during the week and am very pleased with it

Pros

I use this product every time we have to do a mass notification through the PD or Fire department.

Cons

Everyone gets the notification at once and is alerted via phone or email

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Tom Cundari

Everbridge

2020-08-20

Pros

Resident mapping function- easy to quickly send out mass notifications based on locations of impacted area

Cons

Still seeing issues when it comes to the traveling employees at airports. It is not always accurate.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Law Enforcement company, 51-200 employees)

Easy Solution for Notifications

2019-01-04

This tool has come in handy.

Pros

I like the ability to notify residents within a drawn geographical region.

Cons

The one thing I least like is that in order for persons to receive notifications they would need to subscribe prior.

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Occasionally

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Darlene Brown

For when the message has to get there

2020-09-22

Very easy to keep in touch and up to date with emergency or necessary information.

Pros

This software is very easy to use. All messages are sent in mass with the option to reply as received.

Cons

Instead of a single message, every update is sent whether or not information changes.

Rating breakdown

Ease of use
Features

Time used: 1-2 years

Frequency of use: Occasionally

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Donna Kayal

Everbridge Alerts

2019-11-22

So far it has been great!

Pros

One think that bothers me with apps is that they can be slow and often lag with responses, but I have noticed when our company sent a mass notification, I quickly received it and the options to respond that I have received the notification was very straightforward.

Cons

So far not much that I have to complain about. It works as it should and I have not noticed any glitches or issues. Perhaps if there could be an option to allow a sound that comes up when an alert is sent that is immediate as I am not always looking at my phone especially when it is on silent.

Rating breakdown

Ease of use
Features

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more