eVoice Features

eVoice

Small business phone software

4.0/5 (7 reviews)

eVoice Feature Summary

  • Auto Receptionist
  • Voicemail for mobile and email
  • Call blocking & caller ID
  • Toll free numbers
  • Call queuing & routing
  • Receive text messages
  • Greeting & hold music
  • Mobile app
  • Call screening & transfer
  • Sequential & simultaneous ring
  • Conference calling
  • Inbound fax
  • Extensions & caller waiting
  • After hours greeting
  • International forwarding
  • Answering rules& handling rules
  • Message forwarding
  • Call logs
  • Missed call notifications
  • Click-to-call

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Mobile apps

iOS App


322 reviews

See all iPhone Apps

Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.

Android App


1,343 reviews

See all Android Apps

eVoice Feature Reviews

5 reviewers had the following to say about eVoice's features:

Stephanie Miller

Verified Reviewer

Everyone who calls my business raves about eVoice

2017-01-16

You know it's great when your callers hear the jazz classic "Take Five" when their call is being routed to you.

Pros

I love the ability to return a call through the eVoice app on my cell phone and have my business phone number appear as the caller id. I like that you are able to choose a toll-free or a local number.

Cons

If you choose not to record your own messages or not to use their professionally recorded message (free for the first one), the computer generated voice sounds robotic.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering eVoice

To give your business a professional "sound," use eVoice. The auto-attendant, call forwarding feature, ability to select a toll-free number and music on hold will make your company sound like a big corporation.

Source: GetApp
Helpful?   Yes   No
Read more
Anonymous
(Leisure, Travel & Tourism company, myself only employees)
Verified Reviewer

eVoice fits my business needs

2017-08-18

Pros

Basic features are easy to use. Up-time and reliable service.

Cons

Would like Pay-per-call telephone answering/message taking Mobile app is convenient, but uses cell phone service to make calls versus allowing data/wifi connection when roaming or when phone service is not available.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: GetApp
Helpful?   Yes   No
Read more
Anonymous
(Accounting company, myself only employees)

Not a good fit for me

2019-09-26

While I got notification of messages, they never showed in the message center.

Pros

The auto-attendant, scheduling and routing options are great once you figure out how to use them and you can use an robotic greeting, upload your own or get a professional recording.

Cons

Email support is very slow, phone support is ok but I had issues with calls dropping several times before I could speak to an agent. Messages do not show in my message center and the mobile app is so slow and buggy as to be useless.

Rating breakdown

Ease of use
Features
Customer support

Time used: Free Trial

Frequency of use: Daily

Likelihood to recommend

4/10
Source: Capterra
Helpful?   Yes   No
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Anonymous
(E-Learning company, 201-500 employees)

Good software for the money

2018-08-19

Pros

I also loved the fact that there can be voicemails as I am not able to answer the call every time.

Cons

Sometimes, some cuts are present but very short ones so this is absolutely not as important.

Rating breakdown

Ease of use
Features

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
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Patricia Morgan

One number Keeps you in Touch

2018-08-29

This one number rings right in with all my business related number to my cell phone

Pros

I like that one number keeps me in touch with all my business callings. It was easy to sign up for this service and within a few minutes it was set up.

Cons

I wished they had more numbers for my area

Rating breakdown

Ease of use
Features

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more