IP Phone System Alternatives, Competitors & Similar Software

Features

Total

12

46

25

features in common

12

features in common

Phone.com's unique features

Employee Directory
Video Chat
Call Conferencing
Remote Access/Control

IP Phone System's unique features

Auto-Dialer
Help Desk Management
Hotkeys
Voice Mail

Pricing

Value for money

3.6

0.6

4.2

What users say about Phone.com's value for money

Read all reviews

IP phone system for on-the-go small business owners - great features that can make you look like a full-fledged company. Prices are competitive, too.

CB

Craig B.

15 years of great experience with phone. Com It is easy to use, it has a flexibility for work that improves business performance.

GM

Gary M.

Categories in common

Features

Total

23

113

25

features in common

23

features in common

3CX's unique features

Video Call Recording
Computer Telephony Integration
Multi-Channel Communication
Offline Form

IP Phone System's unique features

Knowledge Base Management
Open Database Design

Pricing

Starting from

$145/year

Value for money

4.3

0.1

4.2

What users say about 3CX's value for money

Read all reviews

The quality of the recorded calls is amazing and it makes them very useful for training purposes. 3CX gives you a lot of freedom to organize the call list in a way that works for you.

JA

Jessica A.

Great integration with existing system, and helped us streamline the forwarding/holding/transferring process. VM to inbox was amazing.

LP

Luke P.

Categories in common

Features

Total

17

69

25

features in common

17

features in common

AVOXI's unique features

Automated Routing
Activity Tracking
Video Conferencing
Recording

IP Phone System's unique features

Auto-Dialer
Knowledge Base Management
Telemarketing Management
Predictive Dialer

Pricing

Starting from

$7.99/month

Value for money

4.6

0.4

4.2

What users say about AVOXI's value for money

Read all reviews

Avoxi has been easy and very professional to work with, the products are great and customer service is top notch. They follow up and are responsive without being intrusive.

AO

Andrew O.

The options management is also very easy and a special mention for the GREAT customer service, which is rare enough nowadays and should be congratulated when good.

CG

Capucine G.

Categories in common

Features

Total

17

35

25

features in common

17

features in common

Vonage Business Communications' unique features

Queue Management
File Sharing
Mobile Access
Call Logging

IP Phone System's unique features

API
Open Database Design
CRM
Auto-Dialer

Pricing

Starting from

$14.99/month

Value for money

3.9

0.3

4.2

What users say about Vonage Business Communications' value for money

Read all reviews

This company is just so horrible to deal with. Will ruin your day if you have to interact with Vonage Business Support, again only by CHAT from untrained techs.

AR

Anonymous Reviewer

It has several useful features that work great for your business needs. Compared to other similar software out there, Vonage is way more reliable for your communication needs.

Angela Paez, C.

Categories in common

Features

Total

18

29

25

features in common

18

features in common

Asterisk's unique features

Video Conferencing
Employee Directory
Automatic Call Distribution
Virtual Call Center

IP Phone System's unique features

Monitoring
Call Scripting
Hotkeys
CRM

Pricing

Starting from

$595

Value for money

4.8

0.6

4.2

What users say about Asterisk's value for money

Read all reviews

The openness of the system and ability to create so many solutions based on this little piece of software. It is a great foundation for creating a telecommunication solution for yourself.

AR

Anonymous Reviewer

Very easy to set up and the user interface is as friendly as I was able to navigate with ease. Asterisk is stable, reliable and SIP configurations are perfect and so adaptable.

Wobe Muki Marguerite N.

Categories in common

Features

Total

15

52

25

features in common

15

features in common

MightyCall's unique features

Ring Groups
For Small Businesses
Virtual Call Center
Surveys & Feedback

IP Phone System's unique features

Hotkeys
Multiple Parties
Open Database Design
CRM

Pricing

Starting from

$12/month

Value for money

3.9

0.3

4.2

What users say about MightyCall's value for money

Read all reviews

The customer support for the software is terrible. I emailed them about questions on the software and it took them 2 weeks to respond, and then the response was very vague.

AR

Anonymous Reviewer

The UI is very nice on both the website and the phone app. I like the clean interface and the ability to get to the things that matter right away.

JA

Jaffer A.

Categories in common

Features

Total

15

39

25

features in common

15

features in common

EveryDay Voip's unique features

Multi-Channel Communication
Recording
Multi-User Collaboration
Scheduled Recording

IP Phone System's unique features

Caller ID
Monitoring
Knowledge Base Management
CRM

Categories in common

Features

Total

22

66

25

features in common

22

features in common

RingByName's unique features

PBX
Role-Based Permissions
Callback Scheduling
Call Queues

IP Phone System's unique features

Predictive Dialer
Help Desk Management
Hotkeys

Pricing

Value for money

4.8

0.6

4.2

What users say about RingByName's value for money

Read all reviews

It has been all about growth, function, and how RingByName can help COMMUNION to fulfill her purpose. We have learned through every conversation with every person who works at RingByName.

FJ

Frederick J.

I am investigating this as we speak. I need to reiterate that [SENSITIVE CONTENT] is Awesome and seems to be going above and beyond to ensure we are satisfied.

SA

Stephan A.

Categories in common

Features

Total

12

72

25

features in common

12

features in common

3CLogic's unique features

Inbound Call Center
Template Management
List Management
Real-time Updates

IP Phone System's unique features

Open Database Design
Telemarketing Management
Hotkeys
VoIP Connection

Pricing

Value for money

3.8

0.4

4.2

What users say about 3CLogic's value for money

Read all reviews

Tech support rarely fixes issues with their software, and when they get frustrated trying, they blame the customer and say it's our problem and not their fault.

JC

Jimmny C.

I love the people and response that I've received from 3CLogic. Everyone I've dealt with has been wonderful and so responsive.

JN

Jody N.

Categories in common

Features

Total

15

66

25

features in common

15

features in common

Convoso's unique features

Customer Segmentation
Real Time Analytics
Integrations Management
Power Dialer

IP Phone System's unique features

Hotkeys
Multiple Parties
Knowledge Base Management
VoIP

Pricing

Starting from

$90/month

Value for money

4.3

0.1

4.2

What users say about Convoso's value for money

Read all reviews

It has allowed for greater expansion of the business at a much faster clip. We are very pleased with our decision to go with Convoso.

BH

Brian H.

The best part of the software is the ease to move and manipulate the data to help drive performance.

HD

Hoang D.

Categories in common

Features

Total

21

42

25

features in common

21

features in common

CloudAgent's unique features

Campaign Management
Computer Telephony Integration
Manual Dialer
Real-Time Chat

IP Phone System's unique features

Caller ID
Conferencing
API
Hotkeys

Pricing

Starting from

$45/month

Value for money

4.5

0.3

4.2

What users say about CloudAgent's value for money

Read all reviews

I wanted to thank you all for the excellent support we have gotten from your end. Your speed and technical understanding has been excellent.

ND

Nupur D.

No segregation of Missed calls. Have been asking this for last 1 year, but no result.

RP

Rati Prakash T.

Categories in common

Features

Total

21

72

25

features in common

21

features in common

Spoke Phone's unique features

Reminders
Call List Management
Phone Key Input
Call Tracking

IP Phone System's unique features

Predictive Dialer
Help Desk Management
Telemarketing Management
Hotkeys

Pricing

Starting from

$15/month

Value for money

4.7

0.5

4.2

What users say about Spoke Phone's value for money

Read all reviews

We are really impressed with such a wonderful way to run call management in a very flexible way with very reasonable costs.

AE

ALAN E.

I also like the fact that this software is able to cross the borders between different team members no matter where in the world you are. Customer support is also superb and very friendly.

JP

Justine P.

Categories in common

Features

Total

6

29

25

features in common

6

features in common

UniTel Voice's unique features

SIP Trunking
Communication Management
Employee Directory
Real Time Reporting

IP Phone System's unique features

Predictive Dialer
Auto-Dialer
VoIP Connection
VoIP

Pricing

Starting from

$9.99/month

Value for money

4.7

0.5

4.2

What users say about UniTel Voice's value for money

Read all reviews

So far my expectations have been exceeded by your service... especially the free professional recorded greeting... which is AWESOME. Great service, great price, great value.

AR

Anonymous Reviewer

Very user-friendly system, excellent and caring customer support, and a great cost-effective solution that fit our needs. I really appreciate the complimentary professional messages too.

NY

Nicole Y.

Categories in common

Features

Total

23

91

25

features in common

23

features in common

Acefone's unique features

Multi-Channel Communication
Queue Management
Real Time Analytics
SIP Trunking

IP Phone System's unique features

Open Database Design
Telemarketing Management

Pricing

Starting from

$19.99/month

Value for money

4.7

0.5

4.2

What users say about Acefone's value for money

Read all reviews

Very good Customer Service and 24/7 help center. I would recommend Acefone to everyone out there who would want their service.

NB

Navin B.

Call recordings seems interesting feature as its unlimited and the Support seems so nice not to mention the quality of the calls.

OS

Omar S.

Categories in common

Features

Total

19

44

25

features in common

19

features in common

Intermedia Unite's unique features

File Management
Video Call Recording
File Transfer
Meeting Management

IP Phone System's unique features

Help Desk Management
Open Database Design
Call Scripting
Monitoring

Pricing

Value for money

4.8

0.6

4.2

What users say about Intermedia Unite's value for money

Read all reviews

The Hardware Phone and Softclient have an outstanding availability and quality of service, no matter whether the user works in the office, at home or on Hotel or Airport Wifi.

Kevin Dominik K.

Ease of use and the many features it offers our organization. The best technical support that is always geared to our success.

SC

Steve C.

Categories in common

Features

Total

18

43

25

features in common

18

features in common

SpitFire's unique features

FCC Compliance
Manual Dialer
Real-Time Chat
Text to Speech

IP Phone System's unique features

Multiple Parties
Voice Mail
Hotkeys
Call Routing

Pricing

Starting from

$70/month

Value for money

3.9

0.3

4.2

What users say about SpitFire's value for money

Read all reviews

For companies like ours that are not very technologically inclined, having their customer service team available to answer questions and troubleshoot has been WONDERFUL and a must.

NS

Nate S.

Warren, Brent, Ankit, and Supria are all people at OPC that are amazing talents, and they have all of my confidence to work on our systems at any time.

BH

Ben H.

Categories in common

Telephony

Features

Total

15

124

25

features in common

15

features in common

Five9's unique features

FCC Compliance
Archiving & Retention
Real Time Analytics
Multiple Scoring Models

IP Phone System's unique features

Hotkeys
Multiple Parties
Knowledge Base Management
VoIP

Pricing

Starting from

$100/month

Value for money

4.0

0.2

4.2

What users say about Five9's value for money

Read all reviews

Five9 is an excellent leader in the CCaaS industry as regarded as one of the most complete solution providers. My clients like the scalability and ability to add agents immediately as needed.

BG

Bernard G.

It's horrible to implement, the support is awful, it also uses mechanics that are impossible to understand with minimal documentation.

CM

Christopher M.

Categories in common

Features

Total

18

74

25

features in common

18

features in common

Dialpad's unique features

Intent Recognition
SIP Trunking
File Transfer
Meeting Management

IP Phone System's unique features

API
Open Database Design
Conferencing
Telemarketing Management

Pricing

Starting from

$15

Value for money

4.4

0.2

4.2

What users say about Dialpad's value for money

Read all reviews

We have found this to be a reliable phone service alternative to Vonage that we previously used. The price is right, the functionality is good, and we are pleased with the service.

SS

Sarah S.

Dialpad offers a number of comprehensive features that will suit most growing businesses needs, most important of which is the ability to take work calls from a personal cellphone.

DC

Darien C.

Categories in common

Features

Total

20

112

25

features in common

20

features in common

InfoFlo's unique features

Caller Profiles
Video Conferencing
Inbound Reporting
Customizable Forms

IP Phone System's unique features

API
Call Scripting
Conferencing
Monitoring

Pricing

Value for money

4.6

0.4

4.2

What users say about InfoFlo's value for money

Read all reviews

The program is an excellent, affordable CRM. Customer support is timely and has been great.

CB

Cynthia B.

The navigational experience is responsive, super reliable and fast - an important consideration when working within the same software environment daily.

JH

Janet H.

Categories in common

Features

Total

13

80

25

features in common

13

features in common

ZIWO's unique features

Agent Interface
Queue Management
Scheduled Recording
Inbound Reporting

IP Phone System's unique features

Open Database Design
Telemarketing Management
Hotkeys
VoIP Connection

Pricing

Starting from

$40/month

Value for money

4.7

0.5

4.2

What users say about ZIWO's value for money

Read all reviews

All in all, we enjoyed the service, the customer service and the team assistance on us has been superb.

JO

Janine O.

I have been working on ziwo for almost 10 months now, i like its features! very helpful for multitaskers! call clarity 10/10 easy dialer for international and local calls.

ha

hafsa a.

Categories in common

Features

Total

24

125

25

features in common

24

features in common

Call Center Studio's unique features

Customizable Reports
Online Voice Transmission
Multiple Scoring Models
Workflow Configuration

IP Phone System's unique feature

Knowledge Base Management

Pricing

Value for money

4.7

0.5

4.2

What users say about Call Center Studio's value for money

Read all reviews

But the most good part is customer support. They are all friendly and helpful.

AR

Anonymous Reviewer

So it is an easy and clever choice to use CCS Platform. The CCS team on the other hand is amazing.

fb

fatih boran b.

Categories in common

Features

Total

18

82

25

features in common

18

features in common

Kixie PowerCall's unique features

For Cloud Phone Systems
Phone Key Input
Answering Machine Detection
Call Disposition

IP Phone System's unique features

Monitoring
Predictive Dialer
Call Scripting
Telemarketing Management

Pricing

Starting from

$35/month

Value for money

4.6

0.4

4.2

What users say about Kixie PowerCall's value for money

Read all reviews

I also love the local-presence. The voicemail drop is fantastic, and the templated texts are so effective.

AH

Andrew H.

From sales and customer service they have all been super helpful and great to work with.

WO

Wes O.

Categories in common

Features

Total

10

13

25

features in common

10

features in common

Sideline's unique features

Employee Directory
Call Logging
Mobile Access

IP Phone System's unique features

Auto-Dialer
Monitoring
Call Scripting
Voice Mail

Pricing

Starting from

$9.99/month

Value for money

3.9

0.3

4.2

What users say about Sideline's value for money

Read all reviews

I use it as my business line and it has everything I need. Great features, contact management, superior call quality and convenient features like auto-reply.

EW

Evan W.

The telemarketing calls that a business owner gets on a daily basis are insane. When using Sideline, as far as I've been able to tell, there is no way to block aggravating numbers.

Jeff W.

Categories in common

Features

Total

20

48

25

features in common

20

features in common

Zadarma's unique features

Workflow Management
Lead Qualification
Lead Management
Call Tracking

IP Phone System's unique features

Telemarketing Management
Conferencing
Monitoring
Multiple Parties

Pricing

Value for money

3.9

0.3

4.2

What users say about Zadarma's value for money

Read all reviews

Call forwarding as of yet does not work. They test calls from their system which is absolutely meaningless.

AR

Anonymous Reviewer

Very good software works perfectly in Mexico. Customer Support is great in different languages.

EZ

Evgenia Z.

Categories in common

Features

Total

8

21

25

features in common

8

features in common

Grasshopper's unique features

Call Conferencing
PBX
Automatic Call Distribution
Employee Directory

IP Phone System's unique features

Auto-Dialer
Monitoring
Call Scripting
Call Transfer

Pricing

Starting from

$26/month

Value for money

4.4

0.2

4.2

What users say about Grasshopper's value for money

Read all reviews

We really like Grasshopper. It is perfect for a small business if you need a good phone virtual system and if your employees work remotely this is perfect.

CL

Cynthia L.

This not our first time using VOIP for our business line but Grasshopper overs a fair, competitive rate and one of the best Apps to complement the features of the software.

AS

Aj S.

Categories in common

Features

Total

24

73

25

features in common

24

features in common

RingCentral MVP's unique features

Chat/Messaging
Single Sign On
Scheduled Recording
Role-Based Permissions

IP Phone System's unique feature

Call Scripting

Pricing

Value for money

4.0

0.2

4.2

What users say about RingCentral MVP's value for money

Read all reviews

I like the ability to video chat. Being a company of nearly 1000 people calls for a lot of meetings and we recently transitioned from LifeSize which has been nice.

SB

Shawn B.

That's been my experience lately, which can be a pain if I inadvertently forget to open the application when I'm supposed to be called.

SL

Sho L.

Categories in common

Features

Total

24

134

25

features in common

24

features in common

CloudTalk's unique features

Customizable Caller ID
Purchasing & Receiving
Multi-Channel Communication
Commenting/Notes

IP Phone System's unique feature

Open Database Design

Pricing

Starting from

$25/month

Value for money

4.3

0.1

4.2

What users say about CloudTalk's value for money

Read all reviews

Great call quality both sound and video, great support. Perfect integration with HubSpot so we are able to keep track of all the calls and engagement.

AR

Anonymous Reviewer

Great experience overall. Having used other call providers, I can confidently say Cloudtalk brings the best value for your money.

Julius T.

Categories in common

Features

Total

21

97

25

features in common

21

features in common

GoTo Connect's unique features

Computer Telephony Integration
PBX
Multi-User Collaboration
Caller Profiles

IP Phone System's unique features

Call Transfer
Monitoring
Telemarketing Management
Auto-Dialer

Pricing

Starting from

$19.95/month

Value for money

4.5

0.3

4.2

What users say about GoTo Connect's value for money

Read all reviews

Jive was the worst decision we could have ever made as a company. They are dishonest, rude, and tried to double bill us at the end.

DF

David F.

Intuitive UI on admin portal and the voice quality has been great. Also liked the graphical IVR editor - very easy, and the mobile app which is free.

BL

Bob L.

Categories in common

Features

Total

20

98

25

features in common

20

features in common

Aircall's unique features

Archiving & Retention
Multiple User Accounts
Call Tagging
Task Management

IP Phone System's unique features

Telemarketing Management
Open Database Design
Hotkeys
Multiple Parties

Pricing

Starting from

$30/month

Value for money

4.1

0.1

4.2

What users say about Aircall's value for money

Read all reviews

This has interrupted service and effected customer service provided. I have received a response from the aircall team as they are aware the software does not work well with bluetooth devices.

RP

Ria P.

The support team and account managers are more than happy to do anything to make using the software an easy and somewhat enjoyable experience. The power dallier feature is by far the best component.

JB

Jonathon B.

Categories in common

Features

Total

25

86

25

features in common

25

features in common

Dialing Innovations Call Center Application Suite's unique features

Progressive Dialer
Call Queues
Callback Scheduling
Activity Dashboard

IP Phone System's unique features

No unique features

Pricing

Starting from

$10/month

Value for money

4.9

0.7

4.2

What users say about Dialing Innovations Call Center Application Suite's value for money

Read all reviews

I found the people I interacted with to be helpful and very prompt. The product has been a big help to me and I believe increased my catering business.

MT

Michael T F.

The ability to manage multiple campaigns for different departments simultaneously has been easy and beneficial. This software has increased our productivity and workflow.

TB

Tania B.

Categories in common

Features

Total

13

43

25

features in common

13

features in common

Ring4's unique features

Desktop / Browser Sharing
Call Conferencing
Spam Blocker
Call Tracking

IP Phone System's unique features

Hotkeys
Telemarketing Management
Monitoring
Call Center Management

Pricing

Starting from

$8/month

Value for money

4.5

0.3

4.2

What users say about Ring4's value for money

Read all reviews

I love love love this product. It is helping me communicate with customers in other countries easily.

TC

Tasha C.

Unfortunately I get many spam calls on my regular cell number because it is listed on the web. By changing to a Ring 4 number I am able to block all these spam calls.

DW

David W.

Categories in common

Features

Total

12

44

25

features in common

12

features in common

OnSIP's unique features

Customizable Reports
SMS Messaging
Real Time Monitoring
Collaboration Tools

IP Phone System's unique features

Call Scripting
Telemarketing Management
IVR / Voice Recognition
Predictive Dialer

Categories in common

VoIP

Features

Total

19

129

25

features in common

19

features in common

NICE CXone's unique features

Progressive Dialer
Workflow Configuration
Feedback Management
Rules-Based Workflow

IP Phone System's unique features

Monitoring
Caller ID
Hotkeys
Conferencing

Pricing

Starting from

$100/month

Value for money

4.0

0.2

4.2

What users say about NICE CXone's value for money

Read all reviews

This is perfect solution and plugs in perfectly with other NICE products like IEX, QR WFM, etc. Its so much easy for the dev team to configure, integrate and customize the user experience.

rakesh m.

The connection problems and calls not being connected with MaxAgent and being listed as "Refused" when it was not a lack of answering that caused it.

JW

Justin W.

Categories in common

Telephony

Features

Total

4

309

25

features in common

4

features in common

NetSuite's unique features

Resource Scheduling
Serial Number Tracking
Search/Filter
Mobile Commerce

IP Phone System's unique features

Call Center Management
Open Database Design
Call Transfer
IVR / Voice Recognition

Pricing

Starting from

$499/month

Value for money

3.7

0.5

4.2

What users say about NetSuite's value for money

Read all reviews

The best part of the software is that you You can download data for any period that you desire. It provides with a very user-friendly dashboard and the ease of accounting is also there.

AR

Anonymous Reviewer

It's ability to allow the user to customise the report by adding data field(s) which is great as we do not always need to go behind IT Professional asking for help.

PG

Prasad G.

Categories in common

Unified Communications

Features

Total

11

57

25

features in common

11

features in common

DialMyCalls' unique features

SMS Messaging
Contact Database
Mass Texting
Employee Directory

IP Phone System's unique features

Open Database Design
Help Desk Management
Hotkeys
Knowledge Base Management

Pricing

Starting from

$7.49/month

Value for money

4.6

0.4

4.2

What users say about DialMyCalls' value for money

Read all reviews

I love the ability to instantaneously get the important information out to everyone at the same time. OR the ability to customize lists, so that I only send information to specific people.

RB

RENEE B.

The things we like most about this software is it ease of use, price points, and the ability to both use the app on our phones or the website on the computer to communicate with our audience.

Aaron M.

Categories in common

Telephony

Features

Total

14

143

25

features in common

14

features in common

Zoho Desk's unique features

Search/Filter
Assignment Management
Real-time Updates
Support Ticket Management

IP Phone System's unique features

Auto-Dialer
VoIP
Hotkeys
Voice Mail

Pricing

Starting from

$14/month

Value for money

4.5

0.3

4.2

What users say about Zoho Desk's value for money

Read all reviews

Previous to using Zoho, we were managing all our CS in our email inbox. Items were getting lost or forgotten about and it was driving me crazy.

Kassy C.

Zoho Desk is a great addition to the Zoho Suite of products. We appreciate the great value offers in the entire suite.

KB

Keith B.

Categories in common

Telephony

Features

Total

12

92

25

features in common

12

features in common

Emitrr's unique features

AI/Machine Learning
Scheduled Messaging
Customer Experience Management
Chatbot

IP Phone System's unique features

Auto-Dialer
Help Desk Management
Hotkeys
Call Center Management

Pricing

Starting from

$249/month

Value for money

4.9

0.7

4.2

What users say about Emitrr's value for money

Read all reviews

Working with Emitrr has been a pleasure. Love the features it offers and how easy it is to use.

JR

Joanne R.

Overall it's been great like I said their customer service is amazing. You let them know of a problem and they try to fix it.

BB

Benjamin B.

Categories in common

Features

Total

10

30

25

features in common

10

features in common

Zoho Voice's unique features

Activity Dashboard
Role-Based Permissions
Integrations Management
Data Import/Export

IP Phone System's unique features

Open Database Design
Monitoring
Caller ID
Knowledge Base Management

Categories in common

Features

Total

7

126

25

features in common

7

features in common

Front's unique features

Employee Database
Alerts/Notifications
Meeting Management
Batch Communications

IP Phone System's unique features

Predictive Dialer
Auto-Dialer
Call Transfer
Hotkeys

Pricing

Starting from

$19/month

Value for money

4.1

0.1

4.2

What users say about Front's value for money

Read all reviews

It can be super helpful to better communication within your org and connecting other forms of communication like Facebook chat.

AR

Anonymous Reviewer

Support team really does an incredible job at providing super helpful information quickly and kindly. Their self-support documentation is also wonderful.

NB

Nick B.

Categories in common

Unified Communications

Features

Total

19

77

25

features in common

19

features in common

Ytel's unique features

Progressive Dialer
FCC Compliance
List Management
Call Disposition

IP Phone System's unique features

Monitoring
Open Database Design
Hotkeys

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Front

Ytel