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Evolve IP Phone System vs Aline Comparison

Overview

Evolve IP's cloud IP phone systems free your business from managing carriers, hardware and vendors by providing an enterprise...

Aline is a cloud-based VoIP phone system, which helps businesses handle incoming and outgoing calls through call routing,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.3

(39)

5

4

3

2

1

19

15

4

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
88%
would recommend this app

5.0

(2)

5

4

3

2

1

2

0

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

Customer support is very helpful and effective.
Once we got through the initial learning curve our users figured things out. The training could be better and more clear.
Very intuitive software & phones with a great customer service department.

Pros

Not enoughreviews yet

Cons

They did an upgrade a few months ago... it seems to make it worse. The functionality remained... but it doesn't have a very intuitive interface.
I have no dislikes of current IP phone system.
Not great, and getting worse. We prepare for the worst case scenario every time we submit a ticket.

Cons

Not enoughreviews yet

  • Vendor responds to reviews
  • Last review7 months ago
  • Vendor responds to reviews
  • Last reviewN/A

Key features

  • Total features18
  • API
  • Auto-Dialer
  • Availability Indicator
  • CRM Integration
  • Call Center Management
  • Call Monitoring
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Scripting
  • Call Tracking
  • Call Transfer
  • Caller ID
  • Chat
  • Collaborative Workspace
  • Conferencing
  • Contact Management
  • Customizable Caller ID
  • Disaster Recovery
  • Fax Management
  • History Tracking
  • IVR / Voice Recognition
  • Microsoft Outlook Integration
  • Mobile Alerts
  • Monitoring
  • Records Management
  • Remote Access
  • Reporting & Statistics
  • Search Functionality
  • Spam Blocker
  • Status Reporting
  • Status Tracking
  • Support Ticket Management
  • Third Party Integration
  • Video Conferencing
  • Voice Mail
  • Total features25
  • API
  • Auto-Dialer
  • Availability Indicator
  • CRM Integration
  • Call Center Management
  • Call Monitoring
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Scripting
  • Call Tracking
  • Call Transfer
  • Caller ID
  • Chat
  • Collaborative Workspace
  • Conferencing
  • Contact Management
  • Customizable Caller ID
  • Disaster Recovery
  • Fax Management
  • History Tracking
  • IVR / Voice Recognition
  • Microsoft Outlook Integration
  • Mobile Alerts
  • Monitoring
  • Records Management
  • Remote Access
  • Reporting & Statistics
  • Search Functionality
  • Spam Blocker
  • Status Reporting
  • Status Tracking
  • Support Ticket Management
  • Third Party Integration
  • Video Conferencing
  • Voice Mail

Integrations

  • Total integrations10
  • Dropbox Business
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • Google Drive
  • Google Workspace
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • Pipedrive
  • Salesforce Sales Cloud
  • Slack
  • SugarCRM
  • Wordpress
  • Zapier
  • Zendesk
  • Zoho CRM
  • Total integrations10
  • Dropbox Business
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • Google Drive
  • Google Workspace
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • Pipedrive
  • Salesforce Sales Cloud
  • Slack
  • SugarCRM
  • Wordpress
  • Zapier
  • Zendesk
  • Zoho CRM

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Evolve IP Phone System vs. Aline

See how Evolve IP Phone System and Aline stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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