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EZ Texting vs CallHub Comparison

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Overview

EZ Texting delivers the smartest, fastest, easiest, and most reliable ways to connect with your mobile audience.

CallHub is a Voice and Text messaging service for political campaigns, grassroots advocacy, non profits and businesses. Call...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$

19

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$

25

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

73

29

9

5

4

  • Value for money
  • Ease of use
  • Features
  • Customer support
84%
would recommend this app

4.3

5

4

3

2

1

33

22

10

3

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
94%
would recommend this app

Pros

I suggest creating a campaign around texting and offer discounts and coupons with codes you can track to see when is the best time for delivery, etc. and that is so super easy with EZ.
The interface is easy to use and the features are good. Their mobile iOS app is great to use alongside the web interface.
I occasionally have a schedule change and its important for me to get the word out fast and this platform is easy and affordable.

Pros

It is easy to set up, compatible with nationbuilder and your customer service is helpful, effective and friendly.
I'd gladly love to contribute my "2 cents. A dear friend introduced me to this awesome communication tool for an online marketing business we worked on together.
This is very user friendly and very much suitable for mudium and small companies and also customer support is great.

Cons

While that is in the disclosure (I found it when I went back looking for it after the fact) I was very disappointed that I'd just wasted several months of money.
Even on the PAID plan, there are still some things that are not unlocked without paying even more. Some of the documentation about the BASIC PAID plan was misleading.
My only complaint is that when I got to start a new message (1 on 1), and I start typing the contacts name it will pull up everyone but that contact whether I capitalize their name or not.

Cons

That is of course frustrating for both volunteers and for campaign organizers, especially in the high-pressure context of a campaign where every minute of delay can mean one less contact with a voter.
In the middle of a campaign it took more than 20 minutes to connect a call or wouldn't connect at all. The issues persisted enough that we had to abandon using Callhub for our campaign.
Their front line agents do not have the technical capacity to fix most problems.
  • Vendor responds to reviews
  • Last review17 days ago
  • Vendor responds to reviews
  • Last review5 days ago

Key features

  • Total features51
  • 2-Way Messaging
  • API
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Alerts/Notifications
  • Archiving & Retention
  • Audience Targeting
  • Auto-Dialer
  • Auto-Responders
  • Automated Responses
  • Automated Scheduling
  • Automatic Call Distribution
  • CRM
  • Call Center Management
  • Call Logging
  • Call Monitoring
  • Call Recording
  • Call Scripting
  • Call Transfer
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Campaign Scheduling
  • Campus Notifications
  • Computer Telephony Integration
  • Contact Database
  • Contact Management
  • Customizable Fields
  • Customizable Templates
  • Drip Campaigns
  • Email Alerts
  • Event Triggered Actions
  • FCC Compliance
  • FTC Compliance
  • File Transfer
  • Hotkeys
  • IVR / Voice Recognition
  • Keyword Tracking
  • Knowledge Base Management
  • Landing Pages/Web Forms
  • Lead Management
  • Link Shortening
  • List Management
  • MMS
  • Manual Dialer
  • Mass Notifications
  • Mass Texting
  • Message Personalization
  • Mobile Alerts
  • Mobile Coupons
  • Mobile Keywords
  • Monitoring
  • Multi-Channel Marketing
  • Multiple Parties
  • Multiple User Accounts
  • Open Database Design
  • Outbound Call Center
  • Polls/Voting
  • Predictive Dialer
  • Progressive Dialer
  • Queue Management
  • Real Time Analytics
  • Real Time Monitoring
  • Real Time Reporting
  • Real-Time Chat
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • SMS Marketing Managment
  • SMS Messaging
  • Scheduled Messaging
  • Shortcodes
  • Social Media Integration
  • Summary Reports
  • Survey Builder
  • Survey/Poll Management
  • Surveys & Feedback
  • Tagging
  • Telemarketing Management
  • Template Management
  • Templates
  • Text to Speech
  • Text-to-Win
  • Third Party Integrations
  • Two-Way Communication
  • Visual Analytics
  • VoIP
  • VoIP Connection
  • Website Integration
  • Total features56
  • 2-Way Messaging
  • API
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Alerts/Notifications
  • Archiving & Retention
  • Audience Targeting
  • Auto-Dialer
  • Auto-Responders
  • Automated Responses
  • Automated Scheduling
  • Automatic Call Distribution
  • CRM
  • Call Center Management
  • Call Logging
  • Call Monitoring
  • Call Recording
  • Call Scripting
  • Call Transfer
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Campaign Scheduling
  • Campus Notifications
  • Computer Telephony Integration
  • Contact Database
  • Contact Management
  • Customizable Fields
  • Customizable Templates
  • Drip Campaigns
  • Email Alerts
  • Event Triggered Actions
  • FCC Compliance
  • FTC Compliance
  • File Transfer
  • Hotkeys
  • IVR / Voice Recognition
  • Keyword Tracking
  • Knowledge Base Management
  • Landing Pages/Web Forms
  • Lead Management
  • Link Shortening
  • List Management
  • MMS
  • Manual Dialer
  • Mass Notifications
  • Mass Texting
  • Message Personalization
  • Mobile Alerts
  • Mobile Coupons
  • Mobile Keywords
  • Monitoring
  • Multi-Channel Marketing
  • Multiple Parties
  • Multiple User Accounts
  • Open Database Design
  • Outbound Call Center
  • Polls/Voting
  • Predictive Dialer
  • Progressive Dialer
  • Queue Management
  • Real Time Analytics
  • Real Time Monitoring
  • Real Time Reporting
  • Real-Time Chat
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • SMS Marketing Managment
  • SMS Messaging
  • Scheduled Messaging
  • Shortcodes
  • Social Media Integration
  • Summary Reports
  • Survey Builder
  • Survey/Poll Management
  • Surveys & Feedback
  • Tagging
  • Telemarketing Management
  • Template Management
  • Templates
  • Text to Speech
  • Text-to-Win
  • Third Party Integrations
  • Two-Way Communication
  • Visual Analytics
  • VoIP
  • VoIP Connection
  • Website Integration

Integrations

  • Total integrations18
  • Dropbox Business
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • Google Drive
  • Google Workspace
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft Teams
  • Pipedrive
  • Salesforce Sales Cloud
  • Slack
  • SugarCRM
  • Wordpress
  • Zapier
  • Zendesk
  • Zoho CRM
  • Total integrations12
  • Dropbox Business
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • Google Drive
  • Google Workspace
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft Teams
  • Pipedrive
  • Salesforce Sales Cloud
  • Slack
  • SugarCRM
  • Wordpress
  • Zapier
  • Zendesk
  • Zoho CRM