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Send Smarter With EZ Texting

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EZ Texting Reviews - Page 6

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197 reviews

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marisa s.

Staffing and Recruiting, 11-50 employees

Used daily for 6-12 months

Overall rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Professional

Reviewed 5 years ago
Pros

very professional way to send out mass text professionally and it even lets you know if youve entered the same number twice by mistake

Cons

havent really noticed anything ive disliked so far

IM
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Igor M.

Automotive, 51-200 employees

Used other for less than 6 months

Overall rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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It does work BUT their business strategy turned me off forever

Reviewed 6 years ago

Very bad. I really needed to send a few hundred text messages and ended up NOT sending any... because they wanted me to buy more and more credits that I did not need. I tried to contact their customer service about it and it didn't get anywhere... not resolved up until now.

Pros

User interface does look very friendly and all needed features are easily accessible.

Cons

They are literally tricking you into buying more credits. Very cheap, SCAM-like trick. You buy some credits... later realize you CANNOT use it because you need to buy MORE credits... Another words there is a certain minimum of credits you have to have on your balance. AND there is no explanation to begin with...

Vendor response

Hi Igor, thanks for the feedback. We understand that a manager reached out to walk you through the account and explain that a minimum credit balance isn't necessary to have an account in good standing with us. We hope that his explanation addressed your concerns. Please feel free to reach out directly to us with any further questions. We're here to assist every step of the way!